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The Cross Keys Hotel

Traveller (2)
Room & Suite (4)
Traveller (2)
Room & Suite (4)
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About
Location
Cleanliness
Service
Value
17C former coaching in is at the top of Loch Ken and on the edge of the Galloway Forest Dark Sky Park. It is set in the centre of the smallest and most picturesque Royal Burgh in Scotland. We have 10 cosy en-suite bedrooms with TV/DVD/Radio and tea and coffee making facilities, a traditional bar with a good selection of Malts and a welcoming log fire and an excellent restaurant specialising in fresh local produce. Wi-fi access throughout Hotel. This is the perfect base to unwind and explore the outstanding natural beauty of South West Scotland. You can enjoy walking, cycling, shooting or stalking, fishing, golf, birdwatching, photography and painting, watersports.........Or just totally relax and do nothing....We welcome well behaved and "dog friendly" dogs. TRADITIONAL HOSPITALITY AT ITS VERY BEST.
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Property amenities
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Non-Smoking Hotel
Free Parking
Spa
Free High Speed Internet (WiFi)
Meeting Rooms
Laundry Service
Babysitting
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Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
Quaint
HOTEL CLASS
Location
Full view
Getting there
Prestwick Airport55 km
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Nearby restaurants
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Nearby attractions
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Reviews & more
77Reviews
14Photos
1Q+A
10Room tips
Traveller rating
  • 29
  • 27
  • 12
  • 3
  • 6
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
Tried to book a meal here and gave up after 3 attempts! I inquired after a table for 2 in July for 8.30pm to be told they stopped serving at 8pm and I should try Castle Douglas for a meal. I subsequently e-mailed another 2 times asking for a table at 8pm with no reply. It must be
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Response from SusanOhare, Owner at The Cross Keys Hotel
Responded 8 Jun 2018
What a totally exaggerated `review` !! You emailed me requesting a table for 2 on 26/7 @ 9.00 pm. I emailed you back to tell you that we stopped serving at 8.00 pm and suggested other places for you to eat if you wanted a later dinner. You then booked a table for 8.00 pm and I emailed you to confirm and requested that you arrive by 7.45 pm. Why is this a problem ???? And yes, it is great to be so busy on a Thursday evening in July - I have worked incredibly hard to make it that way - we have a very busy Hotel and usually only cater to residents mid - week, but was happy to fit you in.. I will cancel your booking.
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I booked six rooms for a one night stay on a motorcycling trip around Scotland. Private gated parking at the rear, uneven ground, not secure. Clean and tidy rooms with full facilities,a little tired and in need of an update but comfortable. Bar doesn't normally open until 6.30 bu
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My OH booked this B&B as a base to explore The Galloway Forest & surrounding areas.
Susan is a welcoming dog-loving host who ensures a comfortable stay. Whilst basic, our room was comfortable with a hot shower. toiletry supplies weren’t provided but we were able to pick up what
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We have been trying to go for a drink in the bar at the Cross Keys Hotel for over three weeks, but the place is always shut. Sometimes it has an ‘Open’ sign hanging in the main door, but it makes no difference, it is always shut. Why doesn’t it just say ‘shut for the Winter from
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Response from SusanOhare, Owner at The Cross Keys Hotel
Responded 1 Dec 2017
The only night the pub is closed is Sunday evenings. We have a very busy Hotel and our residents eat and drink here. We do, however, close the bar once our residents have gone to bed as experience shows that midweek and winter weekends the village is quiet - with the exception of Wednesday night when the pub is packed for quiz night . We closed for one weekend in November and will close one weekend in December - for a much needed rest!!! Sorry our Hotel Bar opening and closing times haven`t coincided with your requirements - perhaps you could ring first?
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Mid week trip spur of the moment resulted in entertaining evening, Susan the landlady happen to say was a quiz evening. Place was packed Wednesday night turned out to be funny evening all very friendly and a laugh. Room clean, shower red hot (winter) needed to defros. Meal was ok
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Album Categories
All photosTravellerRoom & Suite
My room
Photo provided by managementThe Cross Keys Hotel
Galloway Room
Photo provided by managementThe Cross Keys Hotel
Standard Twin Room
Photo provided by managementThe Cross Keys Hotel
En-Suite Bedroom
What is the spa?
Sorry, we do not have a spa.
0 votes
"Quiet town think all rooms will be good sleeping"
"All the rooms are very good"
"All good as far as i could tell"
"Pick another hotel."
"we booked 5 rooms and to be honest they all were clean , comfy and spacious ."
Previous
12
PRICE RANGE
US$ 110 - US$ 120 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandNew Galloway
NUMBER OF ROOMS
10
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