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Hotel Palome

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318 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Plymouth, United Kingdom
Reviewed 7 October 2015

Room photograph showed coffee table...no coffee table that was only brought into your room if you had breakfast in you room soon so you can't have it!...........so difficult to play board games with sick partner. The food really awful asked for gin and tonic apperitif bar staff had no idea how to make one .........! For the price this hotel...

Thank samanthasarahjones
Palomehotel, Directora at Hotel Palome, responded to this review

Dear Samantha, I´m sorry to have disappointed, obviously anyone of our team got to understand your needs, so our apologizes again. Not all our guests can feel our hard job to try to do best. Regards Lucía Fernández

Ayrshire, Scotland
Reviewed 2 October 2015

We visited in September which must be low season (no skiing but beautiful for walking and sight seeing - and a very low price for a 4 star hotel.). The hotel was very quiet but we thoroughly enjoyed our 2 night stay. The staff were all really pleasant and helpful. The room was very well appointed and comfortable with a...

Thank noretiredyet
Palomehotel, Directora at Hotel Palome, responded to this review

Dear guest, Thanks for your stay among us, in our hotel. We are pleased you were feeling well among us and you enjoyed the hotel as weel the area where we are located. Hope to see you soon. Lucía Fernández

London, United Kingdom
Reviewed 15 September 2015

Only stayed one night at this hotel but found it very good. Lovely rooms with modern decor, bathroom very clean with spa bath and shower incorperated. Had an excellent breakfast excellent value for money. Staff were friendly and welcoming. Would recommend this hotel

1Thank alison s
Palomehotel, Directora at Hotel Palome, responded to this review

Dear Alison, Thanks for visiting us and appreciate our work. We hope see you again in a longer stay if it's possible. Thank you Lucía Fernández

Johannesburg, South Africa
Reviewed 31 August 2015

Hotel was well located and stay was good. It looks nice but the atmosphere is quite cold inside due to the colour and lighting. Great view from the rooms. Breakfast was full of options and they were happy to pack lunch to.

Review collected in partnership with Relais du Silence Hotels
Thank petersI6621FY
Palomehotel, Directora at Hotel Palome, responded to this review
Google Translation

Estimado Peter, Muchas gracias por dedicarnos unos minutos después de su visita al hotel, nos agrada que le haya gustado...

Kensington, Maryland
Reviewed 15 August 2015

Great service, beautiful rooms (we took the larger one, which had an amazing bathroom with jet bathtub and glass-enclosed shower). I loved the hardwood floor, the modern setting, and the service. Breakfast was a bit confusing: it is a fixed price of 12 euros, but there is no menu and no buffet, so you have to let the lady tell...

Thank florence g
Palomehotel, Directora at Hotel Palome, responded to this review

Dear Florence; We are pleased and we appreciate a lot your comments. Indeed you stayed in one of our best suites, all of them with a modern decoration, minimalist style. All of our services are focused to give the highest and best comfort ability to our guests, like our breakfast menu, not a buffet. Let me again to say you,...

Rocbaron, Provence-Alpes-Côte d'Azur, France
Reviewed 4 August 2015 via mobile

Very warm welcome at the lobby, great hotel, Nice room, great breakfast, folks from thé restaurant are friendly and outstanding. Strongly recommended as it is few minutes from valnord and many trekking path. A bus stop is a couple of meters away from the hotel, ideal to commute to Andorre city or up to the next villages.

Thank Laurent A
Palomehotel, Directora at Hotel Palome, responded to this review
Google Translation

Cher Laurent , Merci de faire confiance à l'hôtel Palomé pour profiter de votre séjour en Andorre . Toute l'équipe...

Paris, France
Reviewed 15 May 2015

Stayed here for two nights in February. Arrived late after a snow storm and helpful staff helped to dig the car out of the driveway when I got stuck upon arriving. Very good breakfast and hotel restaurant I was there on business but I think that it would also make an excellent choice if you are in the area for...

Thank RNCParis
Reviewed 21 February 2015

We were mostly very happy with our stay Hotel Palome. The hotel itself is a small boutique hotel in the Andorran ski town of Erts, about 10 minutes by car from the larger town of Andorra la Vella. The hotel is located about a 10 to 15 minute walk up hill to the nearest ski lift, although it is very...

Thank Trent1979
Barcelona, Spain
Reviewed 16 February 2015 via mobile

This is a 4-star hotel just 2m drive distance from Arinsal ski station. A peaceful and cozy hotel with the greatest service and charming waiters. All the facilities including rooms have a contemporary style that fits well with the rural area where is located, right next to a small river. It has been a wonderful experience and we are definitely...

Thank IamfromBarcelona
Bristol, United Kingdom
Reviewed 15 February 2015

From this 4 star well appointed hotel you can walk to the lower Arinsal bars and a couple of interesting but not spectacular restaurants . That said the food in the hotel is very good . The various Andorran ski take off points are all a pretty easy drive but you do need a car if you are staying here...

Thank 2016ParkManagement

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A few miles from Andorra la Vella, the capital city, hotel Palomé is a one-of-a-kind destination whose charm is all about contrasts. Its designer silhouette stands out against a backdrop of peaceful, authentic nature. The wood and stone façade give way to an interior of cement, leather and iron . Its minimalist modern lines are underscored by thoughtful lighting that cultivates elegance and harmony throughout the establishment. Far from the noise and stress of the city, this charming hotel in Massana, Andorra, has 30 rooms and 5 suites with highly contemporary decor and furniture. But this does not detract from its 4-star comfort, nor from the space or the sublimely restful views of the countryside. Each room includes a double bed, air conditioning, digital satellite TV, telephone, Internet, minibar, safe, shower and/or bathtub or whirlpool tub, magnifying mirror, and hairdryer. They also come with their own free car park stall and a ski storage locker. After all, the distinctive Palomé Hotel is located near the ski resorts of Vallnord, Pal Arinsal and Ordino Arcalís, making it an ideal spot for winter holidays. Guests will also appreciate it during other seasons because of its proximity to pitch-and-putt (golf) courses and villages with an active night-life. Because it is near Andorra la Vella, the hotel also makes it easy for guests to enjoy the city's old-world charms at their own pace. Access for mobility-impaired guests. Lift. Wifi throughout the property. ... more   less 

Additional Information about Hotel Palome

Address: s/n Ctra d'Arinsal, Erts AD400, Andorra
Region: Andorra > La Massana Parish > Erts
Price Range: ₹ 5,435 - ₹ 16,036 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palome 4*
Number of rooms: 35
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Also Known As:
Palome Hotel Erts
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palome staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room on the 5th floor so away from any possible noise!”
 of 5 bubbles Stuh72, 4 Jan 2017 | Read review
“The bed was big and confortable”
 of 5 bubbles julianc814, 1 Mar 2016 | Read review
“I don't know quite honestly but for the price will not be returning”
 of 5 bubbles samanthasarahjones, 6 Oct 2015 | Read review
“not all rooms have baths suggest asking for room with bath if preferred”
 of 5 bubbles alisons438, 15 Sep 2015 | Read review
“If you can pay a little more, taking one of the larger rooms is worth it (corner suite?).”
 of 5 bubbles florenceg875, 15 Aug 2015 | Read review
5 of 5