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Hotel Palome

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306 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Girona, Cataluña, Spain
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2016 via mobile

I loved the way the hotel looked as first impression. We were there for a one night stay on our way to our final destination. The night shift receptionist was lovely despite how late it was. All details were lovely! From the welcoming apple with a handwritten wellcome note to the bath accessories and gifts, the decoration of the room,... More 

Thank Praxedes D
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 September 2016

Friendly greeting by reception on arrival, quickly checked in and shown to my room. I was a bit taken back as the hallways seemed so dark, but I got used to this and it added to the feel of the place. The room was fantastic, huge bed, sofa, free mini bar, (only soft drinks). The personalised welcome card, hand written,... More 

Thank J7782PP
Laroque des Alberes, France
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 September 2016

We arrived on Thursday 1st September for a four night stay. Reception was efficient and helpful. Our room -210 - was comfortable. So nice to have a sofa to sit on to watch television and not have to sit up in bed to do so! Wonderfully peaceful and a stunning view outside the huge window at the end of the... More 

Thank harris-vyvyan
Cape Town, South Africa
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 April 2016 via mobile

We had an enjoyable night in this hotel. It is well situated and had a great superior room. The bathroom and bedroom were huge and had a balcony as well. Although a steepish hill outside it is easy to walk to numerous bars and restaurants. Being out of Andorra la Vella was a bonus. The person at reception was professional... More 

Thank Anton F
1 review
Reviewed 1 March 2016

Good service, it was a bit expensive but i Will come back to this hotel. The client parking was a bit little and sometimes i did not have a place to parc. The dinner was expensive comparing the variety of the food

Review collected in partnership with Relais du Silence Hotels

Thank julianc814
Tel Aviv, Israel
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 21 February 2016

Spent 5 nights at Hotel Palome" and loved it. We were greeted with a wonderful reception by Abdoul Diop who gave us advice, organised our ski passes at a discounted hotel rate and helped organise our equipment rental (even walking us over there!) The hotel was pretty perfect in all the ways we needed: comfort, style, room size, location, quiet... More 

Review collected in partnership with Relais du Silence Hotels

Thank Life0Riley
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2015

Perfect room and excellent service. The breakfast was very good. We'll be come back. The location is 10 minutes to Andorra la Vella and 5 minutes to skying areas. The rooms have a balcons and you can smoke outside if you want.

Review collected in partnership with Relais du Silence Hotels

Thank Míriam B
Palomehotel, Directora at Hotel Palome, responded to this review
Google Translation

Estimada Miriam, Muchas gracias por explicar tan bien en tan pocas palabras nuestro hotel, nos alegra que le haya gustado,... More 

A TripAdvisor Member
Reviewed 10 October 2015 via mobile

What an incredible hotel. The building is incredible, the location is incredible, but nothing tops the staff. They gave us spot-on recommendations for the area and made us feel so special from the moment we checked in. They went out of their way to make sure our anniversary was unforgettable, and the only thing we regretted was that we didn't... More 

1 Thank A TripAdvisor Member
Palomehotel, Directora at Hotel Palome, responded to this review

Dear guest; We appreciate a lot your kind comments, especially about the treatment from all our team. We like to have promote in your happy anniversary celebration, and we hope you remember us next anniversaries. It is gratifying to see our hard job rewarded. Thank you very much. Lucía Fernández More 

Plymouth, United Kingdom
1 review
Reviewed 7 October 2015

Room photograph showed coffee table...no coffee table that was only brought into your room if you had breakfast in you room soon so you can't have it!...........so difficult to play board games with sick partner. The food really awful asked for gin and tonic apperitif bar staff had no idea how to make one .........! For the price this hotel... More 

Thank samanthasarahjones
Palomehotel, Directora at Hotel Palome, responded to this review

Dear Samantha, I´m sorry to have disappointed, obviously anyone of our team got to understand your needs, so our apologizes again. Not all our guests can feel our hard job to try to do best. Regards Lucía Fernández More 

Ayrshire, Scotland
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 October 2015

We visited in September which must be low season (no skiing but beautiful for walking and sight seeing - and a very low price for a 4 star hotel.). The hotel was very quiet but we thoroughly enjoyed our 2 night stay. The staff were all really pleasant and helpful. The room was very well appointed and comfortable with a... More 

Thank noretiredyet
Palomehotel, Directora at Hotel Palome, responded to this review

Dear guest, Thanks for your stay among us, in our hotel. We are pleased you were feeling well among us and you enjoyed the hotel as weel the area where we are located. Hope to see you soon. Lucía Fernández More 

144 photos of this hotel

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Hotel & Grounds (9)
Room/Suite (43)
View from Room (7)
Dining (14)
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Management photos: Courtesy of the property manager

All Management Photos (34)
Room/Suite (14)
Hotel & Grounds (7)
Dining (2)
View from Room (1)
Other (10)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
A few miles from Andorra la Vella, the capital city, hotel Palomé is a one-of-a-kind destination whose charm is all about contrasts. Its designer silhouette stands out against a backdrop of peaceful, authentic nature. The wood and stone façade give way to an interior of cement, leather and iron . Its minimalist modern lines are underscored by thoughtful lighting that cultivates elegance and harmony throughout the establishment. Far from the noise and stress of the city, this charming hotel in Massana, Andorra, has 30 rooms and 5 suites with highly contemporary decor and furniture. But this does not detract from its 4-star comfort, nor from the space or the sublimely restful views of the countryside. Each room includes a double bed, air conditioning, digital satellite TV, telephone, Internet, minibar, safe, shower and/or bathtub or whirlpool tub, magnifying mirror, and hairdryer. They also come with their own free car park stall and a ski storage locker. After all, the distinctive Palomé Hotel is located near the ski resorts of Vallnord, Pal Arinsal and Ordino Arcalís, making it an ideal spot for winter holidays. Guests will also appreciate it during other seasons because of its proximity to pitch-and-putt (golf) courses and villages with an active night-life. Because it is near Andorra la Vella, the hotel also makes it easy for guests to enjoy the city's old-world charms at their own pace. Access for mobility-impaired guests. Lift. Wifi throughout the property. ... more   less 

Additional Information about Hotel Palome

Address: s/n Ctra d'Arinsal, Erts AD400, Andorra
Region: Andorra > La Massana Parish > Erts
Price Range: ₹ 5,608 - ₹ 10,328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palome 4*
Number of rooms: 35
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Also Known As:
Palome Hotel Erts
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palome staff and other travellers.
2 questions
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Questions? Get answers from Hotel Palome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bed was big and confortable”
 of 5 bubbles julianc814, 1 Mar 2016 | Read review
“I don't know quite honestly but for the price will not be returning”
 of 5 bubbles samanthasarahjones, 6 Oct 2015 | Read review
“not all rooms have baths suggest asking for room with bath if preferred”
 of 5 bubbles alisons438, 15 Sep 2015 | Read review
“If you can pay a little more, taking one of the larger rooms is worth it (corner suite?).”
 of 5 bubbles florenceg875, 15 Aug 2015 | Read review
“take a car and don't forget your chains”
 of 5 bubbles 2016ParkManagement, 15 Feb 2015 | Read review
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