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JW Marriott Guanacaste Resort & Spa

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2,322 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Guanacaste Resort & Spa
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Showing 2,132: English reviews
Lancaster, PA
Reviewed 22 July 2014

Beautiful property, amazing pool, lovely rooms with large soaking tubs. The grounds are very well maintained. Beach access, nice for walking and looking for shells. Not a swimming beach though. You can take a shuttle to a beach not far away that is excellent for swimming. We were with a tour group and all of our meals were at the...

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Helpful?
Thank jlheberl
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Jheberl, For me is gratifying to know that you liked the property, pool, room and our food. Especially breakfast at Mansita. I also love it. I particular like coffee, fresh juice, some fruit and croissants are my favorite. I regret the misunderstanding with the rate for horseback riding here inside the Hacienda. The brochures that we have said $70...

Norwalk, Connecticut
Reviewed 21 July 2014

Recently my wife and I were considering booking a vacation at the JW Marriot Guanacaste. Friends of ours had stayed there last summer. We asked them how they liked it and their response was "It's perfect". So we booked our vacation and spent a week there beginning this July 6. We couldn't have been more pleased. The setting is idyllic....

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Helpful?
3Thank brume74
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thank you so much Brume74! For me and the rest of our team was a pleasure to serve you and have you as a guest. You are welcome to come back and keep enjoying our services. I really appreciate your wonderful comments about your stay. Carlos and Adolfo were very happy when I let them know about your review and...

New York City, New York
Reviewed 20 July 2014

I had a great stay in the JW Marriott. Would highly recommend. Was initially going between this hotel and the Westin but got a better deal during my dates of travel at the JW. To start off it is an 1.5 hours from Liberia Airport. A cab can range from $120-135. The hotel grounds are gorgeous and clean. The reception...

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Helpful?
1Thank TimberlyBokker
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

THANK YOU for your wonderful description about your experience during your stay with us. It is great to read this review and know how great time do you had at the Spa, at the Gym, at the pool and the food at the different restaurant inside the property. Hacienda Pinilla is a private property which brings a safe environment to...

Prattsburgh, New York
Reviewed 19 July 2014

The hotel is large, clean, and relaxing. Wonderful swimming pool, fantastic landscaping, and rooms easily accessible. There is a shuttle into town for $14 dollars. The gift shop was a little expensive though. Well worth staying there.

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Helpful?
1Thank Nancy B
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Nancy B, I am satisfy to read your review and know that you have a relaxing stay with us. I hope you have enjoyed our beautiful sunsets while you are landing at the pool drinking one of our famous mojitos. We appreciate your excellent comments and we hope your next stay been in a short time. Kindest regards, Jesus...

London, United Kingdom
Reviewed 19 July 2014

I loved my stay at the Marriott, Costa Rica over Christmas 2012. I'm not sure of the price as I did not book the room, but the room was very clean, spacious, and had a lovely view of the pool and out to the ocean. The staff was very friendly, polite and helpful, and I would stay there again if...

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Helpful?
Thank Ma R
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Ma R, I am so glad that you took your time after almost two years that you stay with us to let us know about your experience. Surfing is fun I am glad to know that you try and have enjoyed your lesson. As you experience there is a lot of different activities to do during your stay, so...

Homosassa, Florida
Reviewed 18 July 2014

We enjoyed the hotel and what was provided. We traveled via Caravan Tours so we can't comment regarding room cost. We had a mistake in the rooms that were assigned when we arrived but 90 minutes later we had the adjourning rooms that were requested instead of rooms on two different floors and a long walk from each other. This...

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Helpful?
1Thank bob_bra
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Hear that you coming back “It is our goal” and that make us feel happy. Rewarding to know that you liked every area at our resort and that you really enjoyed the service received. The comfort and satisfaction of our guest is the most important to us and I am glad to know that we meet this goal with you....

Reviewed 18 July 2014 via mobile

As you would expect from the JW Marriott, the staff was friendly and always accommodating to the needs of the guests. I did feel that they had some flaws though. The daily activity schedule was subject to change and you wouldn't know it till you arrive on time for the event. We also had a problem with getting our food...

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Helpful?
Thank Jamez N
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Jamez N, I am pleased to know that you enjoy the beach, service and pool. Our location is very close to several beaches which is convenient for the most part of our guests. In regards to your comment about the activities in house, I would like to let you know that some of the activities need to be confirmed...

Chicago, Illinois
Reviewed 16 July 2014

This is paradise. The hotel resembles a huge hacienda. The food is wonderful; plenty of choices. The rooms are large, roomy and. Beautifully decorated. It is situated right on the Pacific Ocean, but the pools are fantastic! Not to be missed

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Helpful?
2Thank Sonni H
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

THANK YOU! For sharing your thoughts about your stay with us. It is gratifying for me to know that you leave the resort with a wonderful memories to make you return in the future. Kindest regards, Jesus Gonzalez General Manager

Mesa, Arizona
Reviewed 16 July 2014

My wife and I recently stayed at this hotel care of Caravan Tours. What a let down!!...especially for a Marriott. The location is nice. The pool is nice. The service was terrible particularly in regard to the food. At breakfast I could barely get a waiter at the Mansita Restaurant to notice me. I was asking for a glass of...

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Helpful?
1Thank Rahul I
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Rahul, Is great to know that you found the location and pool of the resort nice. I regret that we could not meet your expectations completely. Your comments and feedback are very important to us and surprise me a little bit since we have receive great comments from Caravan groups. It is a shame that your experience was not...

Miami Beach, Florida
Reviewed 15 July 2014 via mobile

Stayed 2 nights in July and enjoyed every minute. Had a full day off from touring and enjoyed the delicious pool and lounge chairs. Tip the pool boy and get a wonderful umbrella right where you want it. We found a great spot under a palm tree and relaxed, read and swam. I wanted a manicure but they wanted a...

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Helpful?
Thank VVB
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear VVB, I am glad you have enjoyed the service provide by Carmen. She is a very special lady. I hope you have enjoy our popular mojitos while you were at the pool. They are delicious. Thank you for write this great review about the resort and service. Sincerely, Jesus Gonzalez General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity. This resort & spa sits oceanfront and is the only international branded hotel close to Tamarindo town. The resort is located right at Mansita beach and guests can choose from four other beaches within Hacienda Pinilla. Next to the resort you will find an equestrian center, tennis courts, and an 18-hole golf course with coastal layout. Off-site activities such as surfing lessons, zip lining, horseback riding, white water rafting, kayaking, bird & monkey watching and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano & National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting sanctuaries or observe a great variety of wildlife. The hotel features the largest infinity pool in Central America, outdoor Jacuzzis, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. Relax in our world class spa, ranked one of the top five spas in Latin America by Spa Magazine. Within the resort, guests will find an array of gastronomic options such as Azul Grill our beach front restaurant, Tamarine our Asian fusion cuisine restaurant, Sabanero is a genuine Guanacastecan Steakhouse or Mansita Restaurant. One of our guest's favorites is admiring Guanacaste's spectacular sunset while enjoying a handcrafted cocktail either at Nau Sushi Lounge or right in front of the beach at Aperitivo Lounge. All guestrooms have balconies either with garden, pool or ocean view. In-room amenities include LCD TVs, soundproof windows, alarm clock with mobile docks, streaming speed internet, total blackout curtains, plush pillow-top mattresses, 300 thread count Egyptian cotton linen sheets, rich woods, and marble bathtubs. The charming surf village of Tamarindo where you will find restaurants, bars, shops and souvenirs in a "Pura Vida" laid back atmosphere is just 10.6 miles away. It's easy to discover the essence of Costa Rica at the JW Marriott Guanacaste. ... more   less 

Additional Information about JW Marriott Guanacaste Resort & Spa

Address: Hacienda Pinilla, Playa Avellanas, Tamarindo, Costa Rica
Region: Costa Rica > Province of Guanacaste > Tamarindo > Playa Avellanas
Price Range: ₹ 13,356 - ₹ 39,544 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa 4.5*
Number of rooms: 310
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Also Known As:
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Santa Cruz
Marriott Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Guanacaste Resort & Spa staff and other travellers.
141 questions
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over a year ago
Bath, Ohio, United States

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor ocean view or ocean front (worth it!)”
 of 5 bubbles dizzyb1987, 20 Mar 2017 | Read review
“Great service, cleanliness, pool, expensive food, secluded, quiet, rocky beach...”
 of 5 bubbles fernandodP7906LG, 18 Mar 2017 | Read review
“Great views”
 of 5 bubbles A9849YNcarolineb, 14 Mar 2017 | Read review
“Hotel laid out hacienda style, so some mild walking to get to restaurant, pool. Some rooms face the Pacific - other rooms face the gardens.”
 of 5 bubbles DavidW980, 13 Mar 2017 | Read review
“Avoid rooms ending in 07 -12”
  • View from the front of our room
 of 5 bubbles wiskaysin, 12 Mar 2017 | Read review
5 of 5