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JW Marriott Guanacaste Resort & Spa

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JW Marriott Guanacaste Resort & Spa
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2,267 Reviews from our TripAdvisor Community

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Showing 2,081: English reviews
Campbell River, British Columbia
Reviewed yesterday NEW

We had a great experience here and the staff was great, rooms were very nice, facilities like exercise room had equipment that all worked and overall loved it. There was one thing....when we arrived we were greeted by Sergio (sorry Sergio) and he was rude and not helpful at all. When we left he was the same way and when...

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Thank paulsE4102IT
Cincinnati, Ohio
Reviewed yesterday NEW

We had such a wonderful time. The facility is fabulous. Being in the pool, looking out over the ocean is my happy place. I read one review that said some of the staff was timid and cowed. My experience was very different. EVERYONE we encountered had a smile and a friendly greeting for us. In particular we thought Douglas took...

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Thank s0meguy5
Saint Louis, Missouri
Reviewed 3 days ago NEW

Outstanding resort with friendly staff and great services. It's a short walk to a blue flag beach but with the world class pool you almost don't care. I recommended to any and all for a relaxing stay.

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Thank Logan J
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thank you Logan J! for this great review and recommendation. We hope to have the pleasure to welcome you back. Kindest regards; Jose Miguel Belloni General Manager

Denver, Colorado
Reviewed 3 days ago NEW

I toured this hotel looking at places to host a retreat. I'm from the states and wanted class, luxury and some Costa Rica character. They had great service, are top notch with the class, but you kind of feel like you are at any other JW Marriot... While we stayed I didn't feel like I was in Costa Rica. So...

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Helpful?
Thank TheRosses2014
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear TheRosses2014; We appreciate your positive comments about our Resort and service. I regret thought to know that you did not feel you were in Costa Rica and for us it would be important to know what would you expected so we can improve in this aspect. Warmest regards; Jose Miguel Belloni General Manager

Reviewed 3 days ago NEWvia mobile

Everything was excellent at this resort. The room was well laid out and extremely comfortable to stay in with a wonderful patio. The pool was large with lots of room to swim. Restaurant was top quality and beach access was easy.

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Helpful?
Thank Alex C
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thank you Alex C for sharing your experience at our Resort with all of us! I gratifying to know that you spend an excellent time during your visit and have enjoyed our pool, service and Room. We are here to serve you and welcome at any time. Sincerely; Jose Miguel Belloni General Manager

Montreal, Quebec
Reviewed 3 days ago NEWvia mobile

Everything you would expect from a JW. Great service, comfortable rooms with nice amenities, excellent wifi, beautiful property; very clean and everything you need from concierge services, gift shops, restaurants and more. My only negative comment is how extremely overpriced everything is but this was expected. TIP* instead of taking the $140 USD shuttle to the airport, take the $12...

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Helpful?
Thank Chelsea J
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Chelsea J; Thank you for your great commets about your recent stay with us. I am sure our readers will be grateful with your advice. Is pleasant to know that you enjoyed our services. We hope you have enjoyed the different activities that you can do in the area and know more about Guanacaste, if not we are here...

Spring, Texas
Reviewed 3 days ago NEW

Every employee we encountered was great, warm and welcoming. It didn't matter the request, they were all quick to help out. The room was superb. The pool was well kept with ample seating. Like the rest of the property the service poolside was excellent.

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Helpful?
Thank Mike C
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thank you Mike C! For us is always a pleasure to bring the best service to our guest, help them to feel that they are at home. For your comments I think we achive our goal with you. We will be waiting for your second visit. Kindest regards; Jose Miguel Belloni General Manager

Salt Lake City, Utah
Reviewed 4 days ago NEW

What a great vacation! Have now been here 3 years in a row and I think it only keeps getting better and better. Our trip started with the hotel giving us the same room we had last year. This was perfect as we loved the location and the view from the balcony. Our first night, our server at dinner was...

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Thank Rob E
Lansdowne
Reviewed 4 days ago NEW

All the staff was very informative, polite and very very helpful. The food was healthy and tasteful. The resort was very clean along. The beach was beautiful and the tourist attractions was awesome. I would recommend this resort.

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Thank Kamori2015
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thank you Kamori2015 for your awesome review! This really means a lot to us coming from you. We are glad to know that your experience was perfect. Kindest regards; Jose Miguel Belloni General Manager

Charleston, South Carolina
Reviewed 4 days ago NEW

This was our first trip to Costa Rica and to the J W Marriott Guanacaste. The resort not only met our expectations of a Marriott property , but exceeded them. The facilities were up to date, always clean and the food was terrific. More than anything was how impressive the staff performed at every position. We were especially impressed with...

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Helpful?
Thank dkrumwiede
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Dkrumwiede our doors are always open for you whenever you want to comeback. Thank you very much for this wonderful review. I will let know David about your great comment. Remember that we are here for you. Warmest regards; Jose Miguel Belloni General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity. This resort & spa sits oceanfront and is the only international branded hotel close to Tamarindo town. The resort is located right at Mansita beach and guests can choose from four other beaches within Hacienda Pinilla. Next to the resort you will find an equestrian center, tennis courts, and an 18-hole golf course with coastal layout. Off-site activities such as surfing lessons, zip lining, horseback riding, white water rafting, kayaking, bird & monkey watching and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano & National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting sanctuaries or observe a great variety of wildlife. The hotel features the largest infinity pool in Central America, outdoor Jacuzzis, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. Relax in our world class spa, ranked one of the top five spas in Latin America by Spa Magazine. Within the resort, guests will find an array of gastronomic options such as Azul Grill our beach front restaurant, Tamarine our Asian fusion cuisine restaurant, Sabanero is a genuine Guanacastecan Steakhouse or Mansita Restaurant. One of our guest's favorites is admiring Guanacaste's spectacular sunset while enjoying a handcrafted cocktail either at Nau Sushi Lounge or right in front of the beach at Aperitivo Lounge. All guestrooms have balconies either with garden, pool or ocean view. In-room amenities include LCD TVs, soundproof windows, alarm clock with mobile docks, streaming speed internet, total blackout curtains, plush pillow-top mattresses, 300 thread count Egyptian cotton linen sheets, rich woods, and marble bathtubs. The charming surf village of Tamarindo where you will find restaurants, bars, shops and souvenirs in a "Pura Vida" laid back atmosphere is just 10.6 miles away. It's easy to discover the essence of Costa Rica at the JW Marriott Guanacaste. ... more   less 

Additional Information about JW Marriott Guanacaste Resort & Spa

Address: Hacienda Pinilla, Playa Avellanas, Tamarindo, Costa Rica
Region: Costa Rica > Province of Guanacaste > Tamarindo > Playa Avellanas
Price Range: ₹ 14,988 - ₹ 38,175 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa 4.5*
Number of rooms: 310
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Also Known As:
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Santa Cruz
Marriott Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Guanacaste Resort & Spa staff and other travellers.
133 questions
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over a year ago
Bath, Ohio, United States

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Questions? Get answers from JW Marriott Guanacaste Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are excellent”
 of 5 bubbles TheRosses2014, 18 Feb 2017 | Read review
“235 is an excellent location with a good view of the pool and the beach”
 of 5 bubbles robe966, 17 Feb 2017 | Read review
“My garden view room was magnificent ”
 of 5 bubbles Kamori2015, 17 Feb 2017 | Read review
“All rooms seem great”
 of 5 bubbles scooterbug42, 16 Feb 2017 | Read review
“If you can afford it ocean front is best”
 of 5 bubbles Slabotsky, 14 Feb 2017 | Read review
5 of 5