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Shearwater Resort

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Shearwater Resort
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43 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Burnie, Australia
Reviewed 1 week ago

Great location, with good facilities, however the rooms need a refurbish. No air conditioning, however fan was available for the reception. There was no house cleaning for our 2 night stay. Would have expected at least a change of towels. The meal in the restaurant was above average, but a little over priced. No live entertainment available either. The resort...

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Helpful?
Thank jannshephard
Classic H, Guest Relations Manager at Shearwater Resort, responded to this review

Thanks for taking the time to leave us a review and share your experience at our resort. Your feedback is appreciated and valued as it allows us to continually improve the holiday experience for our guests. Airconditioning is not usually an issue with our guests due our normal temperatures however we're glad we could make your stay with us more...

Brisbane, Australia
Reviewed 2 weeks ago via mobile

We had time share banked that we used to book here. The location was good to do day trips from. We stayed in unit 2 which slept 6 and overlooked the golf course. The place is clean but dated. The kitchen has pots but no frying pan, only an electric skillet, and there is no servingware. The couches are not...

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Helpful?
Thank CampBunya
Classic H, Guest Relations Manager at Shearwater Resort, responded to this review

Thanks for taking the time to leave us a review and share your experience at our resort. Your feedback is appreciated and valued as it allows us to continually improve the holiday experience for our guests. We have to agree that we are so lucky to be in such an amazing location close to everything you could ever want for...

Devon
Reviewed 3 weeks ago

really great team of staff - welcoming and friendly ... good live music events & worth a visit when in the area - menu not that great for vegetarians but that seems pretty much how it is in most of bars/cafes in Tasmania

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Helpful?
Thank TastravellerDevon
Classic H, Guest Relations Manager at Shearwater Resort, responded to this review

Thanks for taking the time to leave the Tavern a review. We appreciate the time you've taken to share your experience and we are delighted to hear that you have received great customer service from the staff.

Echuca, Australia
Reviewed 3 weeks ago

We stayed recently with the accommodation paid for by a relative. If the money had come out of my pocket I would have been having words with housekeeping over the stench of urine in the downstairs room during the warm afternoon. Although we booked a ground floor unit due to my wife having buggered knees, we still ended up with...

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Helpful?
Thank WazzaAndCheryl
Classic H, Guest Relations Manager at Shearwater Resort, responded to this review

Thanks for taking the time to leave a review for us. Your feedback is appreciated and valued as it allows us to continually improve the guest experience for our members. We were able to provide you with a ground floor room as requested, however the room type that was booked all has internal stairs. We've also investigated the standard of...

Launceston, Australia
Reviewed 15 February 2017 via mobile

Nice location. Unfriendly staff. Did not feel welcome at all especially at the restaurant and bar. The bar staff and waitresses were very rude and we felt very uncomfortable which is a shame cause the food was nice. Will go back when all staff have changed from reception to house keeping. Then maybe they might smile 🙁

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Helpful?
Thank Kylierae7
Classic H, Guest Relations Manager at Shearwater Resort, responded to this review

Thank you for taking the time to post your review and comments. We really value your customer feedback as it helps us to continue to improve the experience that we provide for our guests. We are disappointed to hear of your experience and we have passed on your feedback directly to our resort management team.

Smithton, Australia
Reviewed 11 January 2017 via mobile

Shearwater Resort is a great place to relax and unwind. We Had a great view looking over the golf course and our room was fully equipped with everything we needed ! The beds were also quite comfy ( even the kids slept really well ) There is great tennis and basketball courts , the pool is also great for adults...

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Helpful?
Thank tammytux
Classic H, Guest Relations Manager at Shearwater Resort, responded to this review

Thank you Tammy for taking the time to leave us a reveiw and share your experience. Your feedback is valuable to us as we're always looking for ways to improve the holiday experience for our guests. We are delighted to hear that you and your families enjoyed your time at our resort. It was our pleasure to host you and...

Port Sorell, Australia
Reviewed 7 January 2017 via mobile

We arrived tonight at 8.03pm....the restaurant, inside and out was quite full. When asked if we could still order, the young girl looked at her watch and said, sorry we can only do pizzas now, even though approximately 1/3 of the tables that we could see hadn't yet eaten!!! I understand that you were busy and I understand that you...

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Helpful?
Thank BernieRadford
Classic H, Guest Relations Manager at Shearwater Resort, responded to this review

Thank you Bernie for taking the time to share your experience. We are extremely disappointed at the service you experienced and find this unacceptable. If you could please send through your contact details to leigh.reid@classicholidays.com.au so we can contact you to discuss. Look forward to hearing from you.

Reviewed 28 December 2016 via mobile

Good to have a swimming pool, spa, sauna, golf course and more. However, the rooms are heavily dated which have been barely changed in 20 years. Rooms were clean but linen was horrible, pillows were flat as paper. Had no air con so windows and doors helped us breathe during a humid night. For the price they need to look...

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Helpful?
Thank YoungTraveller0987
Classic H, Guest Relations Manager at Shearwater Resort, responded to this review

Thank you for taking the time to post your review and comments. We really value your customer feedback as it helps us to continue to improve the experience that we provide for our guests. We have passed on your feedback directly to our resort management team.

Melbourne, Australia
Reviewed 15 December 2016 via mobile

Room was basic but had all the essentials. It could do with a good clean as the couch had strands of hair from previous guests. Place meets your needs if u are after a place to sleep. Pleasant views overlooking golf couse.

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Helpful?
Thank StellaGomez
Classic H, Guest Relations Manager at Shearwater Resort, responded to this review

Thank you for taking the time to post your review and comments Stella. We really value your feedback as it helps us to continue to improve the holiday experience that we provide for our guests. We have passed on your feedback directly to our resort management team.

Auckland NZ
Reviewed 8 December 2016

We stayed here for a week and had a room overlooking the golf course which was lovely. Having a kitchenette meant we could make our own breakfasts and enjoy the sun on the balcony every morning. The indoor (tepid) pool and barbeque area are great - whether it for families, couples or groups of friends. We used the BBQ a...

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Helpful?
Thank HoneyNZ
Classic H, Guest Relations Manager at Shearwater Resort, responded to this review

Thank you for taking the time to leave us a review and share your experience. Your feedback is not only helpful to those wanting to stay with us, but it is also important to us at the resort as we're always looking for ways to improve the holiday experience for our guests each time they visit. We are delighted to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Services
  • Free Parking
Official Description (provided by the hotel)
Discover Tasmania at Shearwater Resort. Located at Port Sorrell near Devonport on Tasmania's North West Coast, Shearwater Resort has 49 apartments, with a choice of studio, 1 and 2 bedrooms, all self-contained. The resort facilities include a private 9 Hole Golf Course, squash and tennis courts, indoor heated pool, games room, gymnasium, sauna, spa pool and an onsite bistro and bar. An Airport Shuttle Bus service is also available, making travelling Tasmania easy. With every need taken care of, Shearwater Resort is the perfect base to explore nearby beaches, wineries, art galleries, Cradle Mountain National Park, and Lillico Beach - home to Tasmania's fairy penguin population. ... more   less 

Additional Information about Shearwater Resort

Address: 17-23 Shearwater Bvd, Shearwater, Tasmania 7307, Australia
Region: Australia > Tasmania > Shearwater
Price Range: ₹ 5,175 - ₹ 8,450 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shearwater Resort 3.5*
Number of rooms: 49
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Questions & Answers

Here's what travellers have asked, with answers from Shearwater Resort staff and other travellers.
2 questions
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Calgary, Canada
6 months ago

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Questions? Get answers from Shearwater Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view of the Golf coure”
 of 5 bubbles HoneyNZ, 7 Dec 2016 | Read review
“Make sure you have a view of the golf-course! Otherwise you are in for a gloomy holiday....”
 of 5 bubbles BernadetteRo, 4 Dec 2016 | Read review
“Ask for a Beach Apartment with a view of the Golf Course.”
 of 5 bubbles ozneilau, 10 May 2016 | Read review
“Peaceful and close to amenities”
 of 5 bubbles Chris0173, 18 Feb 2016 | Read review
“Check out your booking with what is stated on their webpage.”
 of 5 bubbles Lorns1960, 27 Dec 2015 | Read review
5 of 5