Hotel Princess De Munnar
Near Althara Junction, Anachal, Munnar 685565 India
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About
Hotel Princess De Munnar, is a 3 star resort hotel on the mid way between Adimaly and the famous tourist destination Munnar.
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HOTEL STYLE
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Location
Near Althara Junction, Anachal, Munnar 685565 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 71 out of 100
71
Trivandrum Intl Airport
5.7 km•
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Detailed Reviews
We went for a Kerala tour to Munnar for 2 days , with family. Booked Princess De Munnar hotel through Paradise agency. Kerala being God's own country is beautiful . We enjoyed the beauty of Kerala. But the agency was not up to the mark of our expectation. There were a lot of confusions in hotel booking and fulfilling our agreed points. There were a lot of miss in the agreed points. The agency is very money minded and the service part is not up to it. For everything , we had to call them and follow up and many a times , they didn't pick the call. When it comes to payment , they were following up rigorously and they stopped the driver to engage us for the sight seeing as part payment was pending. When we said around 25% of the payment will be paid while checking out considering the service, they didn't agree and they demanded 100% of payment and after we paid only did they allow the driver to resume the sight seeing on the check-out day. This looked very cheap and odd for us .Their communication to the hotel regarding our agreed points was a total mess and the hotel crew was blank about many agreed points. When we checked in , the rooms allotted were on the first floor with no lift and my wife had to climb stairs which disturbed me . The agency is not at all customer friendly and was particular about only payment. I informed that I will write a review and will never recommend any one to book through Paradise and we also will never do it again. But apart from all these disturbances , we tried our best to enjoy but regret that the experience could have been much better had there been proper arrangements and cooperation from the Paradise agency.
Coming to the Hotel's part, the hotel crew despite understanding our situation due to miscommunication from the Paradise agency, did not help us . Some of the hotel crew members were very rough and rude in talking , especially the security guard treated us with disrespectfully and the hotel crew was keeping mum. The agency played a game between us (customers) and the hotel management to collect the final payment (of around 25%) stopping further sight seeing holding the driver not to report. The agency wanted us to pay in full and asked us to pay the last installment to the hotel directly while they had collected all the payments directly from us. The very trick of the agency for feeling guilty to not service us as per the agreement was very clear from this act as they knew that they won't get the balance payment. The Hotel crew was not able or willing to understand this trick and support us but instead treated us imprpoerly. The Hotel Manager (Mr.Joseph) was the only person kind and friendly. We went through a turbulence for an hour due to non cooperation and improper communication from the Paradise agency.
Coming to the Hotel's part, the hotel crew despite understanding our situation due to miscommunication from the Paradise agency, did not help us . Some of the hotel crew members were very rough and rude in talking , especially the security guard treated us with disrespectfully and the hotel crew was keeping mum. The agency played a game between us (customers) and the hotel management to collect the final payment (of around 25%) stopping further sight seeing holding the driver not to report. The agency wanted us to pay in full and asked us to pay the last installment to the hotel directly while they had collected all the payments directly from us. The very trick of the agency for feeling guilty to not service us as per the agreement was very clear from this act as they knew that they won't get the balance payment. The Hotel crew was not able or willing to understand this trick and support us but instead treated us imprpoerly. The Hotel Manager (Mr.Joseph) was the only person kind and friendly. We went through a turbulence for an hour due to non cooperation and improper communication from the Paradise agency.
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Date of stay: May 2024Trip type: Travelled with family
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LOCATION
IndiaKeralaIdukki DistrictMunnarAnachal
NUMBER OF ROOMS
18
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Hotel Princess De Munnar
Which popular attractions are close to Hotel Princess De Munnar?
Nearby attractions include Shri Chitra Art Gallery (0.8 km), Thiruvananthapuram Zoo (1.1 km), and Sarwaa (1.2 km).
What are some restaurants close to Hotel Princess De Munnar?
Conveniently located restaurants include Mynt, Konkan Cafe - Vivanta Thiruvananthapuram, and The Yellow Chilli.
Are there any historical sites close to Hotel Princess De Munnar?
Many travellers enjoy visiting The Kanakakunnu Palace (2.5 km).