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APA Hotel Higashi Shinjuku Kabukicho

Traveller (70)
Room & Suite (136)
  • Excellent12%
  • Very good44%
  • Average29%
  • Poor8%
  • Terrible7%
Travellers talk about
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Rooms
Room Service
Wheelchair Access
3 Star Hotel
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Offers from APA Hotel Higashi Shinjuku Kabukicho
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (148)
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All reviewsevery square inchhotel rooms are smallbed and pillowsmetro stationexploring tokyohotel locationdecent hotelbars and restaurantsgolden gaitokyo hotelsminute walkwalking distancetoiletriesshrineshiseidohigashiatm
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1 - 5 of 80 reviews
Reviewed 2 weeks ago

Hotel is average, Pros: Bathroom and room were clean Staff was friendly and helpfuls Good location, 2 minute walk to metro Cons: No common/ lounge area Rooms are very small, borderline tiny Western breakfast was lousy, sausages were processed and from a can Bed was...More

Thank SMP4710
Response from アパホテル東新宿歌舞伎町, お客様担当マネージャー at APA Hotel Higashi Shinjuku KabukichoResponded 2 weeks ago

Thank you very much for your generous feedback. We're glad to know that you liked our location and our services. Your comment will surely motivate us and the cleaning staffs. On the other hand, we're sorry to disappoint you with our breakfast and the facility...More

Reviewed 3 weeks ago

This hotel seems a bit run down. It's clean enough, but I've stayed in other APAs that were cleaner and better maintained. We were in a standard room with a double bed. The room is very small, but we were able to fit our ski...More

Thank araylis
Response from アパホテル東新宿歌舞伎町, フロント オフィス マネージャー at APA Hotel Higashi Shinjuku KabukichoResponded 3 weeks ago

Thank you for staying at APA Hotel <Higashi Shinjuku Kabuki-cho> I am pleased that guests not only stayed at the hotel but also stayed at other APA hotels. We also receive valuable opinions about the cleaning aspects inside the museum, and we will make efforts...More

Reviewed 5 February 2018 via mobile

The hotel esse very dirty. They only changed sheet and towel I think, because it was very dirty. The staff was nice and the check out very easy. The room was veeery small but we were already wating. Neighborhood was ok with a lot of...More

Thank Thaís C
Response from アパホテル東新宿歌舞伎町, お客様担当マネージャー at APA Hotel Higashi Shinjuku KabukichoResponded 7 February 2018

Thank you for staying at APA HOTEL<Higashi-Shinjuku-Kabukicho>. We're very sorry that our room's cleanliness did not meet your expectations. Our maids clean everyday, both room and the bathroom. We also give water bottles to those who tell us that exchange of linens are not necessary....More

Reviewed 7 January 2018 via mobile

We enjoyed our stay here. Yes the rooms are tiny but we knew that going in so it wasn’t a surprise or an issue. We didn’t go to Tokyo to hang out in a hotel room! The room was very clean and had the BEST...More

1  Thank Andrea C
Response from アパホテル東新宿歌舞伎町, お客様担当マネージャー at APA Hotel Higashi Shinjuku KabukichoResponded 10 January 2018

Dear Andrea C, Greetings from APA HOTEL〈Higashishijyuku-Kabukicho〉. Thank you very much for staying with us and taking your time to write your experience. We are really delighted that you found our shower comfortable. They are modeled specially for our hotel group, and it's eco-friendly. As...More

Reviewed 11 December 2017

Booked 2 rooms for 3 nights for family of 2x2. My son ordered spaghetti and found metal pieces (suspected from their metal cleaner'). Confronted the hotel cafe staff but they did not do anything else beside being sorry. Imagine these stuff going onto my kids...More

Thank GaikBoonHng
Response from アパホテル東新宿歌舞伎町, Receptionist at APA Hotel Higashi Shinjuku KabukichoResponded 12 December 2017

Greetings from APA HOTEL〈Higashi-Shinjuku-kabukicho〉. Thank you very much for staying with us here APA HOTEL〈Higashi-Shinjuku-kabukicho〉and Providing your feedback on your recent stay. We are extremely sorry that we let you down and did not meet your expectations. It is a thing that should not exist...More

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Top amenities
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Laundry Service
Room Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$ 81 - US$ 212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Price range
US$ 81 - US$ 212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (70)
Room & Suite (136)
Dining (12)
Amenities (5)
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
Questions & Answers
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19 May 2017|
AnswerShow all 2 answers
Response from SalientSingapore | Reviewed this property |
Helli Wendy, I went there during winter; hence i have no problem with the AC. Try asking the front office; they are very helpful as i remembered i was feeling extremely cold and requested additional heater; it was... More
31 March 2016|
Response from Denise G | Reviewed this property |
We had our Snowboardbag stored there for 2 nights, they have been very helpful. I dont think this will be an issue, considering you are staying with them when you get back.
Room Tips
"to choose a good room, stay somewhere else"
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"There is 2 APA on the same street. This one as the entrance near the soup restaurant."
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"higher the better for good views, specific floors are non-smoking. hallways are open to outside air, a bit..."
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"Choose higher floors for quiet and a room with a partial view of the city."
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