We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsevery square inchhotel rooms are smallbed and pillowsmetro stationexploring tokyohotel locationdecent hotelbars and restaurantsgolden gaitokyo hotelsminute walkwalking distancetoiletriesshrineshiseidohigashiatm
Hotel is average,
Bathroom and room were clean
Staff was friendly and helpfuls
Good location, 2 minute walk to metro
No common/ lounge area
Rooms are very small, borderline tiny
Western breakfast was lousy, sausages were processed and from a can
Response from アパホテル東新宿歌舞伎町, お客様担当マネージャー at APA Hotel Higashi Shinjuku KabukichoResponded 2 weeks ago
Thank you very much for your generous feedback. We're glad to know that you liked our location and our services. Your comment will surely motivate us and the cleaning staffs. On the other hand, we're sorry to disappoint you with our breakfast and the facility...More
This hotel seems a bit run down. It's clean enough, but I've stayed in other APAs that were cleaner and better maintained. We were in a standard room with a double bed. The room is very small, but we were able to fit our ski...More
Response from アパホテル東新宿歌舞伎町, フロント オフィス マネージャー at APA Hotel Higashi Shinjuku KabukichoResponded 3 weeks ago
Thank you for staying at APA Hotel <Higashi Shinjuku Kabuki-cho>
I am pleased that guests not only stayed at the hotel but also stayed at other APA hotels.
We also receive valuable opinions about the cleaning aspects inside the museum, and we will make efforts...More
The hotel esse very dirty. They only changed sheet and towel I think, because it was very dirty. The staff was nice and the check out very easy. The room was veeery small but we were already wating. Neighborhood was ok with a lot of...More
Thank Thaís C
Response from アパホテル東新宿歌舞伎町, お客様担当マネージャー at APA Hotel Higashi Shinjuku KabukichoResponded 7 February 2018
Thank you for staying at APA HOTEL<Higashi-Shinjuku-Kabukicho>. We're very sorry that our room's cleanliness did not meet your expectations. Our maids clean everyday, both room and the bathroom. We also give water bottles to those who tell us that exchange of linens are not necessary....More
We enjoyed our stay here. Yes the rooms are tiny but we knew that going in so it wasn’t a surprise or an issue. We didn’t go to Tokyo to hang out in a hotel room! The room was very clean and had the BEST...More
1 Thank Andrea C
Response from アパホテル東新宿歌舞伎町, お客様担当マネージャー at APA Hotel Higashi Shinjuku KabukichoResponded 10 January 2018
Dear Andrea C,
Greetings from APA HOTEL〈Higashishijyuku-Kabukicho〉.
Thank you very much for staying with us and taking your time to write your experience. We are really delighted that you found our shower comfortable. They are modeled specially for our hotel group, and it's eco-friendly.
Booked 2 rooms for 3 nights for family of 2x2. My son ordered spaghetti and found metal pieces (suspected from their metal cleaner'). Confronted the hotel cafe staff but they did not do anything else beside being sorry. Imagine these stuff going onto my kids...More
Response from アパホテル東新宿歌舞伎町, Receptionist at APA Hotel Higashi Shinjuku KabukichoResponded 12 December 2017
Greetings from APA HOTEL〈Higashi-Shinjuku-kabukicho〉.
Thank you very much for staying with us here APA HOTEL〈Higashi-Shinjuku-kabukicho〉and Providing your feedback on your recent stay.
We are extremely sorry that we let you down and did not meet your expectations.
It is a thing that should not exist...More
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for
cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Response from SalientSingapore | Reviewed this property |
I went there during winter; hence i have no problem with the AC. Try asking the front office; they are very helpful as i remembered i was feeling extremely cold and requested additional heater; it was... More
I went there during winter; hence i have no problem with the AC. Try asking the front office; they are very helpful as i remembered i was feeling extremely cold and requested additional heater; it was provided to me in less than 5 mins.