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Shinjuku New City Hotel

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449 Reviews from our TripAdvisor Community

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There are newer reviews for Shinjuku New City Hotel
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Showing 214: English reviews
Reviewed 20 October 2007

The room was clean, spacious and had everything you need. The location is good, next to the Government Buildings, a visit to which is a must for the stunning city view from the top. Considering the price, I found this to be a great value hotel.

1Thank ali1ali
Perth Western Australia
Reviewed 18 October 2007

I am from Perth, australia and we just returned from 2 weeks at Shinjuku New City Hotel. I stayed with my 12yo and 7yo. It was brilliant. We had a triple room, which i thought was a great size, service was excellent, it was no fuss. I took my laptop and used their internet connection kit - i used the...

9Thank elbeeperth
Houston, Texas
Reviewed 19 September 2007

We went for the super-delux room, since it had a bigger bed. It was still smallish by American standards, but the room was clean and quiet. The shower was hot with a strong water flow. The bed headboard has these 70's style controls for the lights, alarm, air conditioner, etc, but it has a particular retro charm. The staff was...

1Thank Carrieringwald
Reviewed 19 April 2007

Stayed there just 3 nights. The staff were very helpful. The room was not very big, but certainly comfortable enough for myself and a freind (twin room) We had to pay at check-in (rather than at check-out), however this is normal at "business hotels" in Japan. It is about 15 minutes walking to Shinjuku station. The biggest station in Tokyo...

Thank jackdripper
Reviewed 5 December 2006

My friend and I stayed there for 5 nites and both of us hated it. Since we have paid for the whole stay before we got there, we did not have option to change the hotel. The rooms were very small and have some bad smell (we both are 5ft 2 girls). We booked a twin bed room and they...

1Thank daffykk
Melbourne, Australia
Reviewed 4 November 2006

The Shinjuku station is overwhelmingly big and crowded and it is extremely difficult to find the correct exit to catch the hotel's courtesy bus, if you are not familiar with it and are saddled with heavy suitcases on arrival. But this hotel is not far from the station by taxi - and therefore a reasonable price to pay for comfort....

6Thank Notelle
Reviewed 2 October 2006

If you don't know Shinjuku station very well, then I would suggest that on your arrival, you take a taxi to the hotel. The daily shuttle is a great service provided by the hotel, but it is tricky to find the location of the shuttle if you don't know where to look. The taxi ride costs only the basic fare...

4Thank ormeaugirl
Gold Coast
Reviewed 8 July 2006

I wouldn't recommend this hotel to my worse enemies DOG. I can honestly say that this Hotel has NOTHING going for it. It's location is a 15min stroll from Shinjuku station but dont be surprised if you see homeless people urinating on the walkways. The area is really run down and is home to many homeless people. Although the hotel...

5Thank Jourdan L
London, UK
Reviewed 2 May 2006

This hotel is a great find. The lobby's 70s style chandeliers are probably its most distinguished decorative feature, but the rooms are clean, pleasant and fairly spacious and the windows open, which does not appear to be a given in Japan. The staff are friendly and although you need to know the timetable to get much use out of the...

6Thank Southlondongirl24
Sydney, Australia
Reviewed 17 March 2006

Great location - one block from the Government Towers and 15mins walk to Shinjuku station. The surrounding area is safe and quiet. Our triple room was clean and spacious. Hotel staff were friendly and helpful. This is a great place to stay in Shinjuku.

12Thank Mir222

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood


  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Shinjuku New City Hotel

Address: 4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: ₹ 4,451 - ₹ 9,949 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shinjuku New City Hotel 3*
Number of rooms: 400
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Also Known As:
Shinjuku New City Hotel Tokyo
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Questions & Answers

Here's what travellers have asked, with answers from Shinjuku New City Hotel staff and other travellers.
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Questions? Get answers from Shinjuku New City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't say anything before, but try to get a room with a view of the park.”
  • The view from our room was very good.
 of 5 bubbles Sylliana, 24 Feb 2017 | Read review
“Semi-double room”
 of 5 bubbles , 31 Aug 2016 | Read review
“Try for a room overlooking the lane - much quieter.”
 of 5 bubbles 954triciah, 22 Jun 2016 | Read review
“I say higher is always better in a city.”
 of 5 bubbles KMA_Adventures, 14 Jun 2016 | Read review
“higher floors will be more quiet.”
 of 5 bubbles NayKat, 22 Apr 2016 | Read review
5 of 5