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Park Hyatt Tokyo

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2,658 Reviews from our TripAdvisor Community

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Showing 1,800: English reviews
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Avon, Connecticut, United States
Reviewed yesterday NEW

I read hundreds of reviews of the top 5 star hotels in Tokyo and had a difficult time deciding which would be the most wonderful experience to end our vacation in Japan. I was torn between all of them but finally decided to book the PH Tokyo. It was wonderful. The service was amazing and the room was beautiful. We...

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Helpful?
Thank Patricia A
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017

This hotel is located on the higher floors of a big tower in Shinjuku. The location is good, central to shopping, sights and restaurants. Check-in was very quick and efficient, nice welcome by staff. All staff enbcountered were very discreet, well-trained and professional. Everyone is standing by to assist. You will not see loud-talking employees playing around together, loudly laughing...

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4Thank MGE5R
About Hotel's Favourite Review
Reviewed 2 days ago NEWvia mobile

We stayed in park king deluxe room, the room was spacious and comfy with all amenities you might need and Nespressso machine. We stayed here already 3 times and found out that to make a booking with our local agency, we got around 40% less compared to book on the website and with breakfast included. There is a free shuttle...

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Thank Nadmond
Auckland Region, New Zealand
Reviewed 2 days ago NEW

This is without doubt the best Hotel we have stayed in in Japan if not Asia. Most excellent friendly and helpful staff . Wonderful location, huge rooms and beds, quiet . The New york grill bar on the 52 nd floor is a delight, great music excellent cocktails and bar snacks to die for. All in all a memorable experience

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2Thank JACK C
Long Island City, New York
Reviewed 4 days ago NEW

My partner and I are luxury hotel aficionados and repeat travelers to Japan, and this was our second stay at the PH Tokyo (last time was January 2016). On this trip, we experimented with three different high-end hotels, beginning with the Aman, testing out the Andaz Toranomon Hills (gracias Hyatt points), and finishing in a Park Deluxe King room at...

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3Thank ValeP36
london
Reviewed 5 days ago NEW

Great Hotel, fantastic views and very attentive members of staff. However, couple of criticisms: - Food and beverages is grossly overpriced, particular in the American Grill where we paid over $30 for a bottle of water! - the hotel charge a further 4,000Y (plus tax and service charge) to use the Spa. Why charge guests MORE money when they are...

Review collected in partnership with Hyatt Hotels
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2Thank rich7th
Vancouver, Canada
Reviewed 1 week ago NEW

This hotel and its staff exceeded any and I me an any expectations. Everyone was courteous, extremely helpful, delightful and professional. Our room was amazing and spacious, which was crucial as we were travelling with our two young children. Upon arrival the staff went out of their way to make our children feel welcome as well. The food, the service...

Review collected in partnership with Hyatt Hotels
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2Thank nbgnbg
ParkHyattTokyo, Marketing at Park Hyatt Tokyo, responded to this review

Thank you for your warm words. We are delighted to hear that you enjoyed your time with us. Look forward to welcoming you again soon!

Windsor, Canada
Reviewed 1 week ago NEW

Our recent stay at the Park Hyatt was nothing short of spectacular! From the seamless personalized check in to time we left every detail of our stay was taken care of. Amazing staff, great restaurants, breathtaking views, pool and gym onsite and very helpful conceierge. Will go back on our next trip!

Review collected in partnership with Hyatt Hotels
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2Thank amandeepw2017
ParkHyattTokyo, Marketing at Park Hyatt Tokyo, responded to this review

Thank you for your warm words. We look forward to welcoming you again soon!

Vancouver, Canada
Reviewed 1 week ago via mobile

Can't really rave about PH Tokyo, especially when compared to the Andaz. We stayed at the latter for a few nights before leaving Tokyo to explore Japan, and returned to stay at the PH before leaving the country. Wanted to compare the two after reading so many differing opinions and in short- PH can't compare. It is a 5star hotel...

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Thank Sam B
ParkHyattTokyo, マネージャー at Park Hyatt Tokyo, responded to this review

Warm greetings from Park Hyatt Tokyo. Thank you very much for your detailed, constructive feedback about your most recent experience. Needless to say, we were disappointed to learn that we are not your preferred hotel in Tokyo. Please accept our sincere apologies for not consistently meeting your expectations throughout your stay. We will share all of your comments with all...

San Francisco, United States
Reviewed 1 week ago

The Park Hyatt was a great place to stay at. Every staff member was very hospitable. The room was very nice with a great view and great amenities. Only thing I would change is the pillows, they're too soft. Other than that, would stay here again in the future.

Review collected in partnership with Hyatt Hotels
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2Thank shirleyv407

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Park Hyatt Tokyo

Address: 3-7-1-2 Nishi Shinjuku, Shinjuku 163-1055, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: ₹ 29,527 - ₹ 96,111 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Tokyo 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Park Hyatt Tokyo Hotel Shinjuku
Hyatt Hotel Shinjuku
Hyatt Tokyo
Shinjuku Hyatt
Park Hyatt Tokyo Shinjuku
Hotel Style:
#1 Business Hotel in Shinjuku
#1 Luxury Hotel in Shinjuku
#1 Family Hotel in Shinjuku
#1 Romantic Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Park Hyatt Tokyo staff and other travellers.
26 questions
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Questions? Get answers from Park Hyatt Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fuji view isn't worth it- choose city view instead.”
 of 5 bubbles ValeP36, 22 Mar 2017 | Read review
“ask for a room with a view on the mount Fuji”
 of 5 bubbles SDK164, 8 Mar 2017 | Read review
“They give away free bananas and water at the gym :)”
 of 5 bubbles Rebelli0n, 25 Feb 2017 | Read review
“The best views ever.”
  • The spectacular views from our room.
  • The spectacular views from our room.
  • The spectacular views from our room.
  • The spectacular views from our room, with Mount Fuji in the distance. Magical.
  • The spectacular views of Mount Fuji from our room.
 of 5 bubbles peterjanr2016, 13 Feb 2017 | Read review
“The view from all rooms is exceptional - but if you can - get a room on the Fuji side.”
 of 5 bubbles 108andyp, 11 Feb 2017 | Read review
5 of 5