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Hilton Tokyo

4,711 reviews
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Traveller (2383)
Room & Suite (1051)
Dining (348)
Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“marble lounge”(71 reviews)
“junior suite”(100 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (4,711)Write a Review
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Show reviews that mention
All reviewsthe executive loungemarble loungejunior suiteshinjuku stationshuttle busgold memberbreakfast buffetconcierge deskcomplimentary shuttleexcellent hotelnarita airportshuttle servicebusy hotelbusiness districtan upgradethe hotel offersmount fuji
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851 - 855 of 3,282 reviews
Reviewed 1 September 2016

Stayed here in June/July, while touring Japan. The hotel is in Shinjuku, but not in the busy, noisy section. Room: our junior suite was large and well kept. It had all the amenities we needed and the room was quiet. Lounge: the food offering was...More

1  Thank gccc116
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 14 September 2016

Thank you very much for taking the time to provide us with your valuable feedback. First of all, we would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide...More

Reviewed 1 September 2016

We were lucky enough to secure a family suite so the four of us could stay together. The quality of the service was amazing from start to finish. The concierge service was so helpful and the restaurant staff great to get us what we needed.The...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Richard D
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 14 September 2016

Thank you very much for choosing to stay with us in Hilton Tokyo. Thank you for your compliments on our location as well as our guest room. We constantly strive to serve our guests in ways that cater to their needs, and we are very...More

Reviewed 28 August 2016 via mobile

We came to Tokyo to see our son stationed outside of Tokyo. Great location with easy access to train. If you're a Hilton diamond member, the executive lounge was superb for evening cocktail hour. Diamond breakfast was great offering traditional American and Japanese items. Room...More

2  Thank Jamie W
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 14 September 2016

Thank you for your kind comments about the hotel, and we are delighted to read that you found the hotels convenient location to the Tokyo metro subway a benefit of staying at Hilton Tokyo. We are glad to hear that you enjoyed one of our...More

Reviewed 27 August 2016

Shinjuku Hilton is the perfect location if you want to see and experience Tokyo. It's near the subways, malls, restaurants. A great place to unwind and have the perfect Tokyo experience. I would recommend it to friends, families who are visiting Tokyo for the first...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank babesmd
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 14 September 2016

Thank you very much for your kind review of our hotel. We are grateful that you have taken the time to post a review of your recent stay Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district, and is...More

Reviewed 25 August 2016 via mobile

Had Diamond status so was assigned the breakfast place on 2nd floor. Restaurant clearly lacked japanese options for breakfast. No cold soba No tofu No natto No soft boiled or raw egg or onsen tamago. Sigh..went to Matsuya for breakfast after a few days.More

1  Thank sadwallaby
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 20 September 2016

Thank you very much for your valuable feedback about your recent stay at Hilton Tokyo. We do serve a variety of Japanese breakfast options here at Hilton Tokyo including Nato, Tofu and cold noodles. I was disappointed to read you were not aware of Japanese...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$ 297 - US$ 715 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 297 - US$ 715 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2383)
Room & Suite (1051)
Dining (348)
Pool & Beach (23)
Amenities (92)
Business Centre & Event Rooms (21)
Family and Play Areas (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
CarolineBukMidlands
30 January 2018|
AnswerShow all 4 answers
Response from Hotel R | Property representative |
Warm greetings from the Hilton Tokyo. Thank you for your enquiry. If you would like to contact us directly. Please go to our official hotel website and then you are able to find "Email us" on the top page. Thank you again... More
2
Votes
Google Translation
Glen K
13 January 2018|
AnswerShow all 4 answers
Response from Hotel R | Property representative |
Warm greetings from the Hilton Tokyo. Our guaranteed check-in time is 3pm. Early check-in may be available subject to availability with an additional charge. Hilton Tokyo
0
Votes
Google Translation
Ghie C
12 January 2018|
Answer
Response from Hotel R | Property representative |
Warm greetings from the Hilton Tokyo. We will be able to hold your luggage up to 7 days free of charge after your departure. The storage charge applies for the luggage stored longer than 7 days. We have limited space... More
1
Vote
Google Translation
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Room Tips
"Nothing to add here"
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"Ask for a high floor room with Mountain view"
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"Higher floor, park side for Mt. Fuji view potential."
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"upper floors give amazing view"
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