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Hotel Mystays Nishi Shinjuku

Booking.comUS$ 93*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Mystays Nishi Shinjuku
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352 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Edmonton, Canada
Reviewed 10 April 2017

My wife and I spent 3 nights at Shinjuku Nishi Mystay in late March. The location is excellent; about 15 minutes from Shinjuku Station; about 5 minutes from One Kaido Avenue. The facilities were very clean. You have to walk up a number of stairs to the front door although there may have been another entrance with an elevator that...

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Helpful?
Thank SadieEdmonton
ホテルマイステイズ西新宿, Hotel Mystays Nishi-shinjuku Idota at Hotel Mystays Nishi Shinjuku, responded to this review

Dear Guest, Thank you for staying with us in HOTEL MYSTAYS Nishi-shinjuku. It is great to hear that you are satisfied with our location. However, we are sorry for the inconvenience we have caused about the way to reception. As you mentioned, there are only stairs to go up to the reception from the front door, so for guests carrying...

Hartland
Reviewed 8 April 2017 via mobile

My wife and I stayed here on a four-day mini vacation in Tokyo. The location is excellent in Shinjuku. When I read the other reviews stating it was hard to find I was a bit puzzled because I had no issues whatsoever. They have a big sign on the hotel which is visible from the main road. The check in...

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Helpful?
1Thank WisconsinKevin
ホテルマイステイズ西新宿, Hotel Mystays Nishi-shinjuku Idota at Hotel Mystays Nishi Shinjuku, responded to this review

Dear Guest, Thank you for staying with us in HOTEL MYSTAYS Nishi-shinjuku. And thank you for taking your time to write a comment for us. We are pleased to hear that you had a positive experience. As you mentioned, our hotel is built close to Shinjuku station while still being quiet enough to offer our guests a good night sleep....

Shenzhen, China
Reviewed 2 April 2017

Hotel Mystay Nishi Shinjuku - is a two star hotel - no matter what they say. A little run down, and a little shabby. Worst - the bedrooms are tiny, in fact there was hardly room for beds and guests. The photos on the sight are misleading. We all expect photos to flatter, and Japanese bedroom to be small, but...

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Helpful?
Thank Peter M
ホテルマイステイズ西新宿, マネージャー at Hotel Mystays Nishi Shinjuku, responded to this review

Dear Guest, Thank you for staying with us in HOTEL MYSTAYS Nishi Shinjuku. We are deeply sorry for all the disappointment and inconvenience you experienced during your stay. As you mentioned, some of our guestrooms could be a little bit compact for those travelling with big suitcases and backpacks. Please take my sincere apologies that our staff was not able...

Reviewed 11 March 2017 via mobile

The hotel is located in the central part of shinjuku. Roughly about 10 to 12 min walk from the coach drop off from the airport. The staff are Very friendly, speak limited but essential English. In the reception area there is a little cupboard which has little accessories that are free that you can take to the room. They include...

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Helpful?
Thank Jules F
西新宿 ホ, Reception at Hotel Mystays Nishi Shinjuku, responded to this review

Thank you for staying with us in Hotel Mystays Nishi Shinjuku. We are hournored to hear that you had a convenient stay with us. We would like to apologize for every convenience which our rooms may have caused. We are always happy to help our guests with any problems, so please feel free to inform us when you feel inconvenient...

Orpington, England
Reviewed 28 February 2017

The location of this hotel was excellent but the room was so small and the bed so hard. There was no place to put clothes or even suit cases. The restaurant on site was good for breakfasts and the staff friendly.

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1Thank Dennis-and-Barbara
西新宿 ホ, マネージャー at Hotel Mystays Nishi Shinjuku, responded to this review

Thank you for staying with us in Hotel Mystays Nishi-Shinjuku. We apologize for the inconvenience,about the room and the bed. It is difficult to improve immediately, but I would like to make it a future improvement. We will work on ensuring all our guests have a memorable experience. I sincerely hope to welcome you back again very soon! Hotel Mystays...

Reviewed 28 February 2017

Finding our way out of Shinjuku Station was the challenge. Once we found the right exit, finding the hotel was pretty easy. The hotel room was small, but I expected that. The bathroom was clean with a great shower. We weren't here much but it was warm and quiet. Think the location is great and I would consider staying here...

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Helpful?
1Thank KeepTravelling14
西新宿 ホ, Reception at Hotel Mystays Nishi Shinjuku, responded to this review

Thank you for choosing us for your accommodation in Tokyo. There is nothing more delightful to know that you were satisfied with your stay with us and would consider staying with us again. We hope that you would accept our sincere apologies for inconvenience which our breakfast tickets may have caused. We deeply appreciate for your helful reviews. Sincerely looking...

Reviewed 20 February 2017

The rooms here are quite small, though we were expecting this. There is a little bit of space around the bed and a small couch that I put my suitcase on. There wasn't really room for a 2nd suitcase to be opened up though. The room was nice and the bathroom bigger than we expected with a bath included. You...

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Helpful?
1Thank Caitlin A
西新宿 ホ, Hotel Mystays Nishishinjuku Yamada at Hotel Mystays Nishi Shinjuku, responded to this review

Thank you for taking your time to review us. Hotel Mystays Nishishinjuku is built close to Shinjuku station while still being quiet enough to offer our guests a good night sleep. And as you mentioned, our guestrooms could be a little bit small for those travelling with big suitcases and backpacks. We deeply apologize for the inconvenience. However bathroom is...

San Francisco
Reviewed 8 February 2017 via mobile

We booked this hotel in advance thinking that the room will be roomy, also according to reviews its near to the JR Shinjuku station. Upon arrival at the Shinjuku station, we are already overwhelmed by the busy people walking and which exit we need to go to find our Hotel. That time we are handling 2 1/2 luggages, double stroller...

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Helpful?
Thank Melanie B
西新宿 ホ, Hotel Mystays Nishishinjuku Hsu at Hotel Mystays Nishi Shinjuku, responded to this review

Thank you for spending your time to write a comment for us. We are truly sorry for the disappointment and inconvenience you experienced during your stay. As you mentioned, Shinjuku is one of the biggest cities in Tokyo therefore for the guests who come to this area for the first time it is a little bit hard to find our...

Holywell, United Kingdom
Reviewed 26 January 2017 via mobile

Only a few minutes walk away from the JR Shinjuku station, a little closer to Nishi-Shinjuku station. Quite quiet around the hotel and a few restaurants nearby but only a 1-2 minute walk from the Main Street, where bars,restaurants and shopping are aplenty. Room was clean, maybe a little compact but in keeping with tokyo in general, so that was...

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Helpful?
1Thank mscott0207
ms-nishi-shinjuku, Reception at Hotel Mystays Nishi Shinjuku, responded to this review

Thank you for staying with us and for sharing your experience here for others to read.We are pleased to hear that you enjoyed our location,room and wifi. Certainly look forward to welcoming you back to the Hotel Mystays NishiShinjuku in the future. Thank you again.Sincerely,

London, United Kingdom
Reviewed 10 January 2017

Good value hotel, less than 10 minutes walk from Shunjuku train station. Room was small but adequate, by Japanese budget room standards. Very clean. Bathroom looked quite old but the shower was excellent with powerful water pressure and the shower head was not too low, which I sometimes find.

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1Thank GME-SE10
ms-nishi-shinjuku, Reception at Hotel Mystays Nishi Shinjuku, responded to this review

Thank you very much for choosing Hotel Mystays NishiShinjuku. We appreciate your many compliments.We keep trying to improve our service more and more.If you have any opportunity to visit Tokyo,hopely,you will choose our hotel again.Thank you for taking your time to this review. Best Regards,

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04/06/2017 05/06/2017
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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Get a good night's sleep only seconds away from the center of Tokyo's nightlife. Shinjuku may be the busiest train station in the world but 5 minutes after you leave the gate and arrive here, all of the rush will seem like it's worlds away. Convenient to the airport and anywhere in Tokyo, this is a great choice for guests who want to make the most of their stay in Japan's vibrant exciting capital. ... more   less 

Additional Information about Hotel Mystays Nishi Shinjuku

Address: 7-14-14 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: ₹ 5,703 - ₹ 12,442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mystays Nishi Shinjuku 3*
Number of rooms: 102
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Also Known As:
Hotel Mystays Nishi Shinjuku Tokyo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mystays Nishi Shinjuku staff and other travellers.
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Questions? Get answers from Hotel Mystays Nishi Shinjuku staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the room facing on the Garden :)”
HendraOktaviano82, 25 Apr 2017 | Read review
“Go elsewhere.”
petermH8803KL, 2 Apr 2017 | Read review
“No preference”
197christopherf, 27 Oct 2016 | Read review
“6th floor was very quiet and did not have any road traffic noise.”
bryjenwms, 8 Aug 2016 | Read review
“They could keep your luggage for a night if you go out of Tokyo”
wondergecko, 24 Jul 2016 | Read review
5 of 5
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US$ 93* /night
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Prices are for 1 room, 2 adults
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