Citadines Shinjuku Tokyo

Citadines Shinjuku Tokyo

1-28-13 Shinjuku, Shinjuku 160-0022 Tokyo Prefecture
Gotokuji Temple
Traveller (932)
Triple use
Room & Suite (156)
Breakfast area
Dining (39)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.5
#5 of 96 hotels in Shinjuku
4.2 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Synonymous with Tokyo’s unapologetically rambunctious nightlife and entertainment scene, Shinjuku is a city in its own right. With a slew of pubs, bars, clubs and restaurants from Irish pubs serving draught beer to a block of bars east of Kabukicho that preserves the Tokyo of the 1960s, there is never a dull moment in Shinjuku. The central ward is divided into Higashi (east) and Nishi (west) Shinjuku by the train lines that run through Shinjuku Station, which is merely approximately 20 minutes away from Citadines Shinjuku Tokyo on foot. The Citadines apart’hotel sits in the midst of the action, making it an ideal location for first-time visitors to get their bearings. East of Shinjuku station lies some of the city’s most iconic department stores. Each store was built and designed to cater to a specific customer, from the popular Marui or upscale Takashimaya to the always-entertaining Isetan, which is a mere 15-minute walk from the Citadines residence. Never miss a chance at exploring the basements of these shopping malls, which are often a paradise filled with Japanese snack sellers, fragrant bakeries and delicate sweet shops. To catch a breather, step into Shinjuku Gyoen National Garden, possibly Tokyo’s most beautiful green space. The park is split into French, English and Japanese gardens, complete with an idyllic teahouse. During the second quarter of the year, the garden turns into a beautiful delicate pink sea of blooming Japanese cherry blossoms. Other nearby sites worth a visit include the Hanazono Shrine close to the intersection of Meiji-dori and Yasukuni-dori, Tokyo Metropolitan Government Center – an architectural masterpiece designed by noted architect Kenzo Tange, and a site for one of the best views of Tokyo. Visits to its observatory deck on the 45th floor are free. At the end of an adventurous day, return to Citadines Shinjuku Tokyo to rejuvenate. The apart’hotel offers a variety of services to suit globe-trotting lifestyles. Apartments come with a range of cleverly designed studios fitted with a modern kitchenette, separate living and dining areas, quality bed "simmons" and en-suite bathroom. To help guests feel right in home, they can enjoy full access to a comprehensive list of amenities available in-house such as a launderette, gymnasium, private carpark and breakfast lounge.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Secured parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Taxi service
24-hour security
Baggage storage
24-hour check-in
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Concierge
Shared lounge / TV area
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Japanese

Location

1-28-13 Shinjuku, Shinjuku 160-0022 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
Haneda Airport
17.1 km
See all flights
Narita Airport
61.5 km
See all flights
2,650Reviews112Q+A100Room tips
Traveller rating
  • 1,357
  • 1,083
  • 167
  • 26
  • 17
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Vladislav M wrote a review Feb 2020
Sydney, Australia
+1
4.0 of 5 bubbles
There are 3 ways to get to this hotel:
1) Walk from Shinjuku Station with luggage and this takes around 15 minutes.
2) Get taxi from Shinjuku Station and be dropped off across the road from hotel, some luggage will be in boot and from seat, cost 1100 yen.
3) At Shinjuku Station get a local train to Shinjuku-Gyommae station and it is a short 7 minute walk to hotel.
The check in process was quick and easy and given keys to our room . When we entered the room it was not quite what we expected but better. It had a small kitchenette where you could prepare your own meals. The room was a nice size also so you could move around with ease even if there was luggage. There was a glass sliding door to separate the bedroom from the rest if the room .
The bathroom was a good size also so you could move around easily with no problem. The wash basin was separate to the bathroom but next to it.
At one stage we decided if could change our room from 2 single beds to a queen bed. We went down to reception to ask and were surprised when the staff member said it could be done as long as become an Ascott member and said why not and then were able to change our room.
There are some nice cafes close by, when you come out turn right and you will see Gusto Tendo which is on Level 2 and if you turn left at the next street there is Cocochiyo and Dotour. Close to Gusto Tendo there is a 7 11 store where you can buy your snacks, drinks ,sandwiches.
There is a breakfast buffet at this hotel and it costs 1320 yen and off is open from 7:00am-9:30am on weekdays and 7:30am - 10:00am on weekends. Only discovered this on our last day.
The hotel reception will call a taxi for you if you ask them when leaving to make it easier for you to get back to Shinjuku station but they will take you to the bus terminal which has a lift so that you can get to the station. If you prefer can book a Limousine bus to the airport but have to do it at least 1 day beforehand and it costs 3200 yen per person.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JaGBrisbane wrote a review Feb 2020
Brisbane
5.0 of 5 bubbles
The Citadines Shinjuku hotel is in a quieter area of Shinjuku. We stayed for 5 nights and could not fault the hotel room which was very spacious for Tokyo standards. The apartment allow you to cook if you want and there is a fantastic supermarket about 5 minutes walk from the hotel called Ito Yokado (much much better than 7/11 and Family marts for precooked foods). Hotel is also very close to metro station and only 2 stops by metro to Shinjuku station. Would highly recommend this hotel. Also don't miss a visit to the Shinjuku Gyoen (national gardens) only a 10 minute walk from hotel.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego M wrote a review Jan 2020
Houston, Texas
4.0 of 5 bubbles
The hotel is an excellent choice for staying in Tokyo, as it has an unbeatable location in one of the best spots in Shinjuku, close to the main attractions (such as Kabuchiko, Golden Gai, Samurai Museum, the stores and Shunjuku station). Even if the area is kind of chaotic, the hotel was very well preserved and clean, room is spacious (for Japanese standards). As it's a walking distance away from so many restaurants, bars and places of interest, it's a no-brainer for any tourist or traveler who wants to experience Tokyo.
Read more
Date of stay: November 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim D wrote a review Sept 2023
Whitley Bay, United Kingdom
5.0 of 5 bubbles
Stayed for 10 nights from September 2nd and loved every minute of our visit which was enhanced by staying at this hotel.
We found the reception staff to always be very friendly and efficient.
The breakfast was perfectly acceptable with a decent choice of pastries, cereal, yoghurt and tinned fruit etc. ( although don't expect a full UK type cooked breakfast )
The location is also very good, with a number of small restaurants in close proximity and a wider choice of bars and other restaurants approximately a 10-15 minute walk away.
The hotel is also well located for access to the Tokyo Metro system, with the nearest station ( Shinjuku Gyoemmae) about a 7 minute walk from the hotel.
From there you are able to travel to any part of Tokyo ( or further ) you may wish to visit.
The room itself was to a good standard with fresh towels provided every day and a really comfortable bed ensuring a good nights sleep every night.
The room was also very quiet, so no noise that might keep you awake.
All in all, an excellent choice of hotel in a good location with very friendly staff.
Highly recommended.
Read more
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines Shinjuku Tokyo, Guest Services / Front Office at Citadines Shinjuku Tokyo
Responded 16 Sept 2023
Dear Valued Guest, Thank you for taking the time to share your stay experience at Citadines Shinjuku We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Guest Service Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rusty797 wrote a review Jan 2020
4.0 of 5 bubbles
My partner and I were expecting the rooms to be tiny but in actual fact they were pretty good by Tokyo standards! The rooms were clean and tidy and the bed comfortable. We had breakfast at the hotel included. This was nothing special by normal hotel standards as far as range goes but we were happy with what was provided and it did the job.
There is a 7-Eleven store right next to the hotel and only a relatively short walk to the main part of Shinjuku and train stations.
Overall I would recommend this hotel and would stay again.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayned41 wrote a review Feb 2020
Perth, Australia
5.0 of 5 bubbles
Second stay to this hotel. First was in 2016. Still a great option for those who want to stay close to Shinjuku. Large rooms by Japan standards. Firm but comfortable beds with two pillow options. Staff on hand were very helpful with local restaurant tips and assistance with transport.
Read more
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mrs O wrote a review Aug 2023
Dunfermline, United Kingdom
5.0 of 5 bubbles
We stayed here for 6 nights and honestly could not fault it. The hotel is located about a 15 minute walk from Shinjuku Station, but there are two smaller stations located closer. The reception staff were extremely friendly and polite, and spoke impeccable English. We were too early to check in but were offered coffee and to sit in the lounge.
This is an aparthotel, and the room was very spacious. The bed was king size and very comfortable. The kitchenette had a hob, microwave and fridge, and was well equipped. The shower was very powerful. We were really impressed by how much storage there was in the room - we were able to unpack fully and still had one fully unused cupboard. The hotel itself was very quiet - we did not hear anything while in the room. There is an option to add breakfast but we did not book this. Overall, an excellent stay - would thoroughly recommend!
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines Shinjuku Tokyo, Guest Services / Front Office at Citadines Shinjuku Tokyo
Responded 27 Aug 2023
Dear Valued Guest, Thank you for taking the time to share your stay experience at Citadines Shinjuku . We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Guest Service Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
agv123123 wrote a review Feb 2020
Paris, France
4.0 of 5 bubbles
Great studio with all you need for a pleasant stay, quiet sleep even if walking distance to sleepless Shinjuku. More space than expected for Tokyo. Practical but simple decoration.fantastic location close to a beautiful park.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamAJ7 wrote a review Mar 2020
Perth, Australia
5.0 of 5 bubbles
There are two Citadines in Shinjuku so make sure you go to the correct one.
Easy to access the very efficient train system.
Lots of great and cheap food shops and restaurants.
Surprised that the pizza was so so good.
Ignore the C virus and just go there.
Read more
Review collected in partnership with Cancelon.com
Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
noodles9 wrote a review Mar 2024
London
5.0 of 5 bubbles
This is a great hotel for anyone who is looking to explore Tokyo. Whilst it is not in the hustle and bustle of Shinjuku, it’s About a 15 min walk to Shinjuku station which conveniently takes you everywhere. There is also a bus stop right outside the hotel that takes you to the station if you prefer. There are restaurants nearby and a supermarket a short walk away. We were really impressed with the customer service from reception and the facilities/ services provided by the hotel is excellent. the gym was sufficient to keep my fitness fanatic husband happy. The layout of the rooms were well thought out with a handy kitchen area and plenty of storage. The bathroom has an excellent bathtub (it’s deep) shower is well pressured (controllable) and a wonderful heated toilet seat. The bed and pillows were very comfortable. The cleaning of the rooms was excellent. We would like to thank Citadines for making our stay in Japan so enjoyable and we would definitely stay here again.
Read more
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: There is a water dispenser in reception/ the gym so you don’t need to keep buying plastic...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines Shinjuku Tokyo, Guest Services / Front Office at Citadines Shinjuku Tokyo
Responded 20 Mar 2024
Dear Valued Guest, Thank you for taking the time to share your stay experience at Citadines Shinjuku. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. It is very nice to hear that you were having a wonderful time here in Tokyo. Have a lovely spring season and we look forward to seeing you again in the near future. Arigatogozaimashita!! Yours sincerely, Guest Service Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brad P asked a question Nov 2020
Oceanside, New York3 contributions2 helpful votes
Is this hotel pet friendly?
Answer from Orchid789
London, United Kingdom147 contributions82 helpful votes
Hi Rebekah, I don’t think they do but I’m not sure especially if it’s for a longer period of time. I remember arriving early (4 hours before checkin time) and they kept my suitcase in the reception area for the few hours that’s why I don’t think there is a storage area.
Answer from Kayleigh
Lincoln, United Kingdom31 contributions20 helpful votes
Free WiFi in all rooms as far as I’m aware
Nichola T wrote a tip Apr 2024
6 contributions
3.0 of 5 bubbles
"Take your own pillows I brought a little fan from a local shop because there was no window I could open of fan. "
Read full review
noodles9 wrote a tip Mar 2024
London12 contributions7 helpful votes
5.0 of 5 bubbles
"There is a water dispenser in reception/ the gym so you don’t need to keep buying plastic bottles- just bring your own refillable bottle. "
Read full review
RebeccaLawrence wrote a tip Dec 2023
Montreal, Canada200 contributions107 helpful votes
5.0 of 5 bubbles
"Views from both the front and back of the property are great!"
Read full review
ChrissyMirra wrote a tip Nov 2023
Canton of Basel, Switzerland408 contributions100 helpful votes
5.0 of 5 bubbles
"For longer stays : Studio Apartment!"
Read full review
Jennifer T wrote a tip Oct 2023
4 contributions2 helpful votes
5.0 of 5 bubbles
"For foreign travelers - Its a youthful district with a lot of bars, clubs and big city bright lights. The hotel is very quiet though. "
Read full review
Not the right property for you?
There are more places to choose from in the Shinjuku area.
PRICE RANGE
₹15,116 - ₹20,795 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citadines tokyo shinjuku hotel shinjuku, citadines tokyo hotel shinjuku, shinjuku citadines tokyo hotel
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuShinjuku / Shinjuku / Nakano / Suginami
NUMBER OF ROOMS
160
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CITADINES SHINJUKU TOKYO - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Citadines Shinjuku Tokyo
Which popular attractions are close to Citadines Shinjuku Tokyo?
Nearby attractions include Tokyo Toy Museum (0.5 km), Muscle CLUB BLACKNUDE (0.4 km), and FLARECRAFT (0.3 km).
What are some of the property amenities at Citadines Shinjuku Tokyo?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
Which room amenities are available at Citadines Shinjuku Tokyo?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Citadines Shinjuku Tokyo?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Citadines Shinjuku Tokyo?
Yes, secured parking is available to guests.
What are some restaurants close to Citadines Shinjuku Tokyo?
Conveniently located restaurants include Gyozanofukuho, Burger Kitchen Chatty Chatty, and Yakiniku Kobeya.
Are there opportunities to exercise at Citadines Shinjuku Tokyo?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Citadines Shinjuku Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Citadines Shinjuku Tokyo?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Citadines Shinjuku Tokyo?
Many travellers enjoy visiting Tokyo Central Railway Station (4.8 km), Nezu Shrine (5.3 km), and Yasukuni Shrine (2.8 km).
All Shinjuku HotelsShinjuku Hotel DealsLast Minute Hotels in ShinjukuHotels near Citadines Shinjuku Tokyo
Things to DoRestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire