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Sun Members Tokyo Shinjuku

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163 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Waiuku, New Zealand
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

When travelling all I want is a quiet place to crash for the night that is clean and comfortable without costing the earth, Sun Members is just that! It isn't luxury and it isn't pretending to be. The rooms are comfortable, it is dated, but it is clean and tidy and serviced daily. It has 24 hour check-in, the staff... More 

Thank Saskia N
Level Contributor
6 reviews
5 hotel reviews
Reviewed 30 October 2016

Location was fairly okay about a 10-15 minute walk from Shinjuku station also surrounded by convenient stores! Interior design for rooms are out of date. If you expect a western Bathroom then brace yourself these are small bathrooms. Overall the staff was extremely friendly. I would stay again because of price and location.

Thank Andrew M
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016 via mobile

What a way to spend my days in Tokyo then in a sub par, old and run down hotel. First off, if you are coming from Shinjuku station and you are trying to locate this hotel, good luck. It is practically in the middle of nowhere with the most subtle signs of the hotel. If you were like me, you... More 

Thank Michael C

Travellers are raving about these Shinjuku hotels

The Woodlands, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016 via mobile

The hotel is in a good location, because is neat a nice area with plenty of restaurants and shops, 5 minutes walking from the train station and safe. The hotel room was very clean, and not as small as others in Tokyo. You can go to the international Narita airport by bus for $30 us dollars. But the check out... More 

Thank Nanis R
Sydney, Australia
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 October 2016

The room was clean and it's close enough to the station and other attractions in Shinjuku. After an overnight flight I asked to check in early and it's ¥1080 per hour early. So be prepared for that if you're getting there early. Not bad, not great.

Thank kierendaniel
Myrtle Beach, South Carolina, United States
Level Contributor
13 reviews
3 hotel reviews
Reviewed 16 September 2016 via mobile

The room was clean, but the couch and chairs took up a lot up space that would've been more useful for storing luggage. The beds were smaller than the beds in the three other hotels we stayed at during our stay in Japan. The comforters were not comfy at all and we could've used a few more pillows than just... More 

Thank Frederikke I
Washington DC
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 August 2016

I see reviews by those who did not get five-star service. Well, this is an OK hotel, but not a 5-star one. I stayed here at the recommendation of a Japanese acquaintance and, as I was told, it was a good deal for the price, but not fancy and not a lot of people around to wait on you head... More 

Thank Karl38
Great Neck, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016 via mobile

We booked 6 months in advance, but when we arrived, were told our reservation was cancelled! I booked with hoteling.com and never canceled my reservation. Thankfully the manager was extremely accommodating and gave us rooms at low prices despite near full hotel capacity during the Obon week. We even got free breakfast vouchers for one day. As non Japanese speaking... More 

Thank VinhNguyen1
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2016

Staff was very helpful, location close to shinjuku was very convenient, alloxong us to use our JR Pass for most of our stay. We just were disappointed to be given a smoking room when we have two young children. Room quite spacious for Tokyo and nice yukata!

Review collected in partnership with Amoma.com

Thank Jonathan F
Copenhagen, Denmark
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 August 2016

Located 10 min from Shinjuku station, nice and quiet location. The hotel is clean, effective, albeit the rooms, and particularly the bathrooms are a little small (as to be expected in Tokyo). However, they work OK. Considering the mid-range price I think it is a good choice in Tokyo. Staff is friendly and helpful, although not super experienced and English... More 

Thank Henrik T

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood


  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Sun Members Tokyo Shinjuku

Address: 3-5-13 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: ₹ 5,932 - ₹ 14,114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sun Members Tokyo Shinjuku 3*
Number of rooms: 179
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Also Known As:
Sun Members Tokyo Shinjuku Hotel Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Sun Members Tokyo Shinjuku staff and other travellers.
5 questions
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1 month ago
Bangkok, Thailand
Warrington, Pennsylvania
over a year ago

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Questions? Get answers from Sun Members Tokyo Shinjuku staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are taller than 160cm height and 60kgs or more in weight, plus luggage, you will have trouble moving around the room. Their double bed seem more like a king single. ”
 of 5 bubbles ttpm, 23 Apr 2016 | Read review
“Stay elsewhere”
 of 5 bubbles H2311BVtomt, 18 Mar 2016 | Read review
“Choose a high floor and if your over 6ft 4 you will struggle in bathroom”
 of 5 bubbles Newy01, 15 Sep 2015 | Read review
“You might get off the train at Tochomae station instead of Shinjuku Station to go to this hotel, which is closer the distance.”
 of 5 bubbles lex2112, 16 Feb 2015 | Read review
“Choose a higher floor if possible, I stayed on the fifth floor and can hear road noise clearly, especially those from emergency vehicles.”
 of 5 bubbles Vooth, 3 Dec 2014 | Read review
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