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Cerulean Tower Tokyu Hotel

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Traveller (1141)
Room & Suite (671)
Dining (65)
Overview
  • Excellent53%
  • Very good37%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“shibuya station”(346 reviews)
“top floor”(51 reviews)
Name/address in local language
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,939)
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1,206 results
Traveller rating
662
416
83
27
18
Traveller type
Time of year
LanguageEnglish
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662
416
83
27
18
Show reviews that mention
All reviewsthe executive loungeshibuya stationtop floorcorner roomstar hotelminute walkmt fujibusiness hotelcity viewexcellent hotelamazing viewspark hyattspacious roomlost in translationtokyo standardsjapanese standardslocation is great
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1 - 5 of 1,206 reviews
Reviewed 6 days ago via mobile

Had to stay here for a business conference. It's in the heart of shibuya, so restaurants and sundry shops are nearby The room is smallish and old with boring browns. Tv is tiny, old and the booklet instructions to switch channels are wrong. There is...More

1  Thank bcheong
Response from CeruleanTowerTokyu, Customer Relations/M at Cerulean Tower Tokyu HotelResponded 6 days ago

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sending us your feedback. We apologize that your stay were disappointment for your experience. We have shared this matter to our management to improve our service quality in the future. We...More

Reviewed 1 week ago

More convenient to the famous crossing and station than maps might make it appear, this is good location for staying in Shibuya. Rooms and views are good or great depending. Higher floors and more deluxe rooms are best with some having views in all directions...More

Thank Drew C
Response from CeruleanTowerTokyu, Customer Relations/M at Cerulean Tower Tokyu HotelResponded 6 days ago

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel.We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to...More

Reviewed 1 week ago

Great location close to the heart of the action. Close to Shibuya station (5 min. walk) and then 1 stop to Harajuku. The hotel was nice and has some restaurants attached to it. We never ate at any of them but they seem nice and...More

1  Thank Abigail C
Response from CeruleanTowerTokyu, Customer Relations/M at Cerulean Tower Tokyu HotelResponded 6 days ago

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel.We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to...More

Reviewed 1 week ago via mobile

This is a wonderful hotel. It’s within walking distance to the Shibuya station and the Shibuya pedestrian scramble. The hotel is very clean. The rooms are spacious with comfortable beds and pillows. The bathroom is clean with a nice shower or soaking tub. The view...More

Thank Lisa U
Response from CeruleanTowerTokyu, Customer Relations at Cerulean Tower Tokyu HotelResponded 1 week ago

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel.We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to...More

Reviewed 2 weeks ago

It is within walking distance from Shibuya station. In addition to convenient location for business, we can safely enjoy nightlife in Tokyo only around the hotel. Entering the spacious and gorgeous lobby, when you notice that you entered a sophisticated space, you will be satisfied...More

Thank travelinglight2016
Response from CeruleanTowerTokyu, Customer Relations at Cerulean Tower Tokyu HotelResponded 2 weeks ago

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel.We would be greatly appreciated to write such a generous and richly detailed account of your experience. We have reported to our manager for drainage sound to improve our future service quality. We...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 265 - US$ 463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Shibuya
#3 Business Hotel in Shibuya
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$ 265 - US$ 463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Shibuya
#3 Business Hotel in Shibuya
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (1141)
Room & Suite (671)
Dining (65)
Pool & Beach (8)
Amenities (11)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the
Shibuya and Harajuku districts, especially in shops
that focus on Japan's "Kawaii" culture. The trendiest
areas are around Shibuya’s Center district, Harajuku's
Takeshita-dori and in Omotesando. If you need to
recharge from all the shopping, you can easily refresh
yourself in Meiji Jingu or Sasaki Park. In contrast,
Ebisu has a more grown up ambiance of calm and cool.
...More
Questions & Answers
Ask a question
nevernsq
3 July 2018|
AnswerShow all 2 answers
Response from mrtravelmore | Reviewed this property |
Yes there is a fee, unless if you are staying at the executive floors. No, it's not available 24 hours.
1
Vote
Jeab M
7 June 2018|
Answer