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New Sanno Hotel

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292 Reviews from our TripAdvisor Community

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Showing 275: English reviews
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Lake City, Colorado
Reviewed 1 week ago

I always feel fortunate to be able to stay at the New Sanno when I go into Tokyo. When I am tired and need a simple but elegant meal, I enjoy the excellent Japanese cuisine at the onsite Japanese Restaurant.

Thank Donna H
Iwakuni, Japan
Reviewed 13 January 2017

When we come to Tokyo we try to stay at his hotel, its is military friendly and actually set aside for those that are military or DoD. I love that it is centrally located near Shubuya, Reppongi and other shopping areas. The hotel itself has lovely restaurant and nice shopping. They throw a Christmas and New Years eve party there...

Thank Eric N
Los Angeles, California
Reviewed 11 January 2017 via mobile

Great western style hotel at an affordable price. Military/military sponsored only. Books up months in advance but they offer a waitlist. The rooms were spacious and clean. The staff was friendly and always helpful. There are several shops, including an exchange, post office, casino, and restaurants throughout the building. Sunday brunch was great! Looking forward to staying at the New...

Thank emnem216
Brussels, Belgium
Reviewed 9 January 2017

I love this hotel. best location. car parking. PX ,post office, bank and more. everything you need is in this hotel. price are great also. stuff are nice and polite. i use this hotel over 20 years every time i will go to Tokyo.

Thank Juri T
Jacksonville, North Carolina
Reviewed 18 December 2016 via mobile

Great hotel with a great price. It is a U.S. Naval hotel so you will need an ID to get in. We also found it super convenient as it is close to the train station it was only a short walk. The restaurant was not over priced and it even had a small store for cloths and American items.

Thank John W
Sioux Falls, South Dakota
Reviewed 17 December 2016

Everything was Awesome! This was our friends first visit and the New Sanyo did not fail!!!! Plan your vacation through Viator and relax knowing you will be pleased!!!! We can't say enough of how awesome the trip was! We will be taking our daughter and her hubby next!!!!!

Thank Fxemama
Austin, Texas
Reviewed 7 December 2016

The rooms were your average hotel rooms. They were nice and clean, but honestly I preferred the rooms in the Yokota Navy lodge because they had kitchenettes and a living room the beds were comfortable enough but the views left something to be desired. The restaurants were all pretty good, standard government fare in the Emporium, a little like a...

1Thank Michael B
Okinawa, Japan
Reviewed 6 November 2016

We stayed at this hotel for Thanksgiving and to visit Disneyland. While geographically distanced from Disney, it was a great hotel to get around to the other sites in Tokyo. The rooms were a nice size and cozy. They provided a crib for our son to sleep in as well. We really enjoyed the Thanksgiving Dinner and the Sunday Brunch....

3Thank scdukes
Richmond, Texas
Reviewed 28 October 2016

Our entire experience was great from the time we made reservations until we left. The staff worked with us to get rooms when we wanted them,, gave great advice for transportation and sightseeing, held our luggage while we toured Japan, upgraded us when we came back, answered many questions, all with patience and good humor. The rooms were very nice...

Thank retwahine
Sydney, Australia
Reviewed 28 October 2016

The prices at the New Sanno were very reasonable. Very clean, comfortable and relaxing. The location is perfect and the hotel has a nice selection of restaurants to choose from. There are also several restaurants very close to the hotel if you want to dine away. The subway is close enough for those wanting to venture out and fairly easy...

Thank Jamz M

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Dining (9)
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Bathroom (2)
Business Centre/Function Rooms (1)
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Other (68)
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Staying in Akasaka / Roppongi

Neighbourhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighbourhood


  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hotel is open only to holders of specific United States Military Identification cards. Please contact the hotel directly for further information. ... more   less 

Additional Information about New Sanno Hotel

Address: 4-12-20, Minami-Azabu, Minato 106-0047, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Price Range: ₹ 2,346 - ₹ 8,178 (Based on Average Rates for a Standard Room)
Number of rooms: 149
Also Known As:
New Sanno Hotel Tokyo, Japan
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Questions & Answers

Here's what travellers have asked, with answers from New Sanno Hotel staff and other travellers.
22 questions
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Questions? Get answers from New Sanno Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Must book advance for weekend and holiday season stay.”
 of 5 bubbles 735jurit, 8 Jan 2017 | Read review
“If military or retired...and going with friends...go with the family room...there are two!!!”
 of 5 bubbles Fxemama, 16 Dec 2016 | Read review
“Views are cruddy everywhere I looked so ask for a room away from the elevators but near a water heater.”
 of 5 bubbles Z9006RJmichaelb, 7 Dec 2016 | Read review
“Be nice to the staff. No tips, just be nice.”
 of 5 bubbles retwahine, 27 Oct 2016 | Read review
“Breakfast buffet was reasonable and kept us satisfied until the afternoon.”
 of 5 bubbles GinaL426, 17 Oct 2016 | Read review
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