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Sheraton Miyako Hotel Tokyo

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Sheraton Miyako Hotel Tokyo
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1,513 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Miyako Hotel Tokyo
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Showing 759: English reviews
Reviewed 17 October 2013

The hotel is in Minato-ku and there is a metro station about a 5 minute walk from the hotel. There is also a shuttle bus service. It is not centrally located but still easy enough to get anywhere. The trendy Roppongi area is only 3 stops away. The service and hospitality, like anywhere in Japan is just excellent and the...

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Helpful?
Thank ralf_Stephanie
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants, bars and shops around Meguro station. Our excellent concierge teams prepare for...

Redmond, Washington
Reviewed 17 October 2013

Stayed here for couple days of my business trip. About 90min from the Narita airport and took the limousine bus. The room was comfy and they charge about 15 USD fee for using their gym. It was strange..

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Helpful?
Thank Leejin P
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. There is 12 times airport bus service/day to Narita airport. It costs JPY3000 for adult and it takes around 2 hours. As for your commentary regarding charge of gym, our health club is mainly open to...

Singapore, Singapore
Reviewed 15 October 2013

Except for being on the SPG program, I won't have otherwise consider a second stay in this hotel. The room is dated and dim, the train station is quite a distant walk away. The only consolation was when I was given access to the health center, which is quite a good outfit. I always enjoy the Japanese bath. What I...

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Helpful?
Thank 1place1dream
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience while staying in my hotel. We are refurbishing guest rooms little by little. We finished guest rooms on the 5th and 6th floor...

Shanghai
Reviewed 10 October 2013 via mobile

Fast check in and fast checkout! I've never seen another hotel with such streamlined processes before. Regarding the metro stop, which another reviewer mentioned, there is actually a closer one than Meguro. It's Shirokanedai station, right up the hill, about 5 minutes away. I find the Tokyo metro quite convenient ... So location is not a huge deal. Is the...

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Helpful?
Thank Shanghai123
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. The live Jazz performance in our lobby lounge is very popular among our guests. Also we hold Sheraton Social Hour in our bar from everyday from 17:00pm to 20:00 pm. You can enjoy Starwood’s Specialty Select...

Elk Grove, California
Reviewed 9 October 2013

I had a chance to stay here a few months back. The hotel decently priced for being in Tokyo. The rooms were slightly small even though we were upgraded to the newly renovated rooms. Hotel staff was extremely kind and provided outstanding service. The only down side I could think of was the distance to the station. It was about...

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Helpful?
Thank Linna D
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very pleased with your positive comment to my staffs.I am sure to pass along your kind remarks to my team. Our hotel is located in one of Tokyo’s rich residential area so it is...

Bangkok, Thailand
Reviewed 8 October 2013

Normally I rate a room based on my ability to do some work in the room, this time things are different, I was on holiday. Although the Miyako is not close to many things, they have an excellent bus service to the JR and subway, runs every 15 minutes. Rooms are larger and clean, unfortunately I had to have a...

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Helpful?
Thank Steveyinasia
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. Please kindly accept our sincere apologies for not giving you non-smoking room.Currently non-smoking room is more popular so we are about to increase the number of non-smoking room. I also share your feedback with all staffs...

Bay Area, California
Reviewed 7 October 2013

Had quick and efficient check-in, but was unable to secure a king bed since all were sold out (my reservation had been made for a twin room) and they did not have my SPG number in the system and could not look it up. Rooms were nice, bathroom was dated (older tub with cloth shower curtain). Bed comfort average. Breakfast...

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Helpful?
Thank KL-XVIII
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience while staying in my hotel. I am very sorry that we couldn’t provide you with your king bed room because all the queen...

Victoria, British Columbia
Reviewed 5 October 2013

There are several pros and cons to this hotels. The pros are that the rooms are huge by Japanese standards. Although other reviews says it's dated, I would say the decor is still tasteful and nice. The service is excellent and all the staff are super nice. The cons are that the location is terrible! You are basically out in...

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1Thank phil4vic
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. Thank you for your great comment to our staff and service. This will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Surely our hotel...

Singapore River, Singapore
Reviewed 27 September 2013

The hotel needs a lick of paint and some refurbishment. especially to their air conditioning system. it is centrally located and should by rights be a good hotel for business stopovers. The rooms are adequately large enough by Tokyo standards, but they need improvement. Bathrooms too.

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1Thank Nicolaos T
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I apologize your experience provided in our guest room was less than satisfactory. We are remodeling guest room little by little so the number of renovated room increases. We still continue to invest in refurbishment. We...

Reviewed 27 September 2013

Wonderful accommodations. It is away from the hustle bustle of the crowds, but close enough that it is easy to get to anywhere from Meguro station. The shuttle to the subway is very convenient. A couple of times we were out past the last hotel shuttle and caught a cab. It was a quick, cheap ride to the hotel from...

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Helpful?
Thank FarmingtonUSA
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our staff service. As you already know, our hotel is located in very quiet and safe residential area with a lot of green. The live...

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Staying in Shinagawa / Gotanda

Neighbourhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Lounge Bamboo
Lounge Bamboo
Cuisines: Bar, Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato 108-8640, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Price Range: ₹ 10,242 - ₹ 23,337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan
Hotel Style:
#16 Family Hotel in Minato
#16 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Miyako Hotel Tokyo staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Miyako Hotel Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a recently refurbished room”
AJE62, 20 Apr 2017 | Read review
“Please choose the strategic view like garden view or open view.”
oetami, 16 Apr 2017 | Read review
“Walk around the neighborhood--lots of little shrines and nice residential streets.”
stevensE8641XY, 15 Apr 2017 | Read review
“Choose a lower room to take advantage of the view of the hotel's garden.”
Biology100, 11 Apr 2017 | Read review
“Ask for a quiet room. Higher up.”
lmhooper, 9 Apr 2017 | Read review
5 of 5