We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 117 hotels in Minato

Hotel Okura Tokyo

1,580 reviews
Save
Traveller (856)
Room & Suite (468)
Dining (140)
Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“south wing”(104 reviews)
“main building”(83 reviews)
“mad men”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$ 255.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Minato hotels with availability
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b4d8f2b39bb44ae1b3ae8d7d721e0905", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":301619,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79795979],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":257,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b4d8f2b39bb44ae1b3ae8d7d721e0905","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":347,"lowestMetaPrice":255,"additionalPartner":false,"highestMetaPriceDisplay":347,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":347,"lowestMetaPrice":255,"highestMetaPriceDisplay":347,"hotelName":"Hotel Okura Tokyo","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI0ZDhmMmIzOWJiNDRhZTFiM2FlOGQ3ZDcyMWUwOTA1IiwiQUlLIjoiMjk0M2U0MjgyYmUxNGE2OGI4Y2M0Y2M3MmE3NWQ0MmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$ 255", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79795979":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (1,580)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
681 results
Traveller rating
333
242
74
16
16
Traveller type
Time of year
LanguageEnglish
More languages
333
242
74
16
16
Show reviews that mention
All reviewssouth wingmain buildingmad menmid centuryhighlander barclassic hotelembassy areajames bondjapanese servicehibiya lineimpeccable servicehealth clubimperial palacebusiness centerrooms are spaciousstar hotelsjapanese style
FilterEnglish
Updating list...
1 - 5 of 681 reviews
Reviewed yesterday

First time staying here, have previously stayed at Hilton every time before due to its great location to shopping areas. Anyway, the place is located near Roppongi, very walkable in general, and despite the history of the hotel, the rooms have been refurbished and actually...More

Thank Curtis W
Reviewed 1 week ago via mobile

I have visited this hotel on many different occasions over the past 35-plus years, but my latest experience reflected some decline in staff service. Traditionally the standard of service at this hotel has been very high. However, recently the young staff seem to have a...More

Thank tippster
Response from 宿泊統括部総支配人室, Manager at Hotel Okura TokyoResponded 5 days ago

First of all, I would like to take this opportunity to thank you for staying with us during your recent visit to Japan. It is as always a pleasure to have you as our guest. On behalf of our General Manager, I would like to...More

Reviewed 1 week ago

I've reviewed the Okura before and give it very high marks all around. This is a classic hotel with spacious, comfortable rooms, and a level of service you don't often find. Absolutely first class.... except for the WiFi. This was my second stay in the...More

Thank Kent W
Response from 宿泊統括部総支配人室, Manager at Hotel Okura TokyoResponded 5 days ago

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. It was our great pleasure to have you with us. Thank you for taking the time to fill out our questionnaire to give us...More

Reviewed 2 weeks ago

I had a splendid stay at the Tokyo Okura. I would certainly stay here again. However, I must note that the great service--from the bellhops to the restaurant wait staff--and spacious rooms did not quite make up for dated rooms and a mediocre breakfast. When...More

Thank bl12
Response from 宿泊統括部オフィス, Front Office Manager at Hotel Okura TokyoResponded 2 weeks ago

Thank you very much for staying with us and taking your time to share your experiences at Hotel Okura Tokyo. We were sorry to hear that on this occasion we failed to meet your expectations regarding the quality and selections of the menus at the...More

Reviewed 3 weeks ago

This is a beautiful hotel. Rooms are very big in Tokyo terms. Staff are excellent as is standard in Japan. It feels a little bit dated but that could be considered old world too. The new hotel which will open in 2019 / 2020 is...More

Thank Jiuzhaigou
Response from 宿泊統括部オフィス, Front Office Manager at Hotel Okura TokyoResponded 2 weeks ago

Thank you very much for staying at Hotel Okura Tokyo and taking time to share your feedback.We are pleased to see that you were satisfied with our rooms and services. Our guests can enjoy swimming pool and gym for free by becoming a member of...More

View more reviews
PreviousNext
123456137
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 180 - US$ 595 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Minato
#8 Family Hotel in Minato
#8 Romantic Hotel in Minato
#8 Luxury Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 180 - US$ 595 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Minato
#8 Family Hotel in Minato
#8 Romantic Hotel in Minato
#8 Luxury Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (856)
Room & Suite (468)
Dining (140)
Pool & Beach (2)
Hotel & Grounds (740)
Bathroom (46)
Business Centre & Event Rooms (10)
Nearby
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris
wheel, concert halls, amusement arcades and lots of
shopping. It also boasts Oedo-onsen-monogatari, a
hotspring that recreates old Edo-era ambiance and is
very popular with foreign visitors. Shiodome has
ultra-modern office buildings where you can often find
restaurants with a great high-rise view of Tokyo. The
neighboring area of Shinbashi is a district of much
...More
Questions & Answers
Ask a question
dellychea
13 January 2018|
AnswerShow all 6 answers
Response from danevans108 |
They have no issues with credit cards. It is a spectacular hotel, unparalleled customer service.
2
Votes
rfbayer
10 July 2017|
AnswerShow all 6 answers
Response from Navarrowl | Reviewed this property |
Yes
1
Vote
Ayudama
1 June 2015|
Answer
Response from the-way-2-go | Reviewed this property |
The standard rooms are VERY nice!!
0
Votes
Room Tips
"Perfect room control. Guest are very polished."
Read review
"Ask for a mattress topper to make the bed a little more comfortable."
Read review
"Try to avoid rooms towards the big construction side for the new wing."
Read review
"Keep looking for a good price. We got an excellent rate. View from front of hotel is nice"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite