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Traveller (1283)
Room & Suite (595)
Dining (183)
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Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“ebisu station”(209 reviews)
“ebisu area”(33 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from The Westin Tokyo
Special Price: 15% Early-bird savings
Hotel deals
Offers from The Westin Tokyo
Special Price: 15% Early-bird savings
Hotel deals
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Reviews (1,891)
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1,142 results
Traveller rating
657
362
78
27
18
Traveller type
Time of year
LanguageEnglish
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657
362
78
27
18
Show reviews that mention
All reviewsebisu stationebisu areayebisu garden placespg pointsmoving walkwaymitsukoshi department storejoel robuchonexecutive clubterrace restaurantminute walkexecutive floorplatinum membercovered walkwayrooms are largebit datedyamanote linebreakfast buffet
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1 - 5 of 1,142 reviews
Reviewed 2 days ago via mobile

Location is great. The Ebisu train station is like 12 minutes walk away. It’s a very convenient location - 30 minutes from Haneda International airport; 1 train stop away or 25 min walk from my office in Meguro train station; 1 stop away from Shibuya....More

Thank 1-ling
Hotel's Favourite
Reviewed 25 June 2017 via mobile

On vacation for anniversary stayed at Westin. From the moment we arrived everyone has been very helpful. The room is spacious and the view is remarkable. Amenities are plentiful. The buffet is international with something for everyone and all ages. The location is perfect, offering...More

4  Thank MsAllFiftyStates
Response from Westin T, Experience Specialist at The Westin TokyoResponded 27 June 2017

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestroom, and to enjoy the city view of Tokyo. It is our...More

Reviewed 3 days ago via mobile

I don’t understand what is going on..... the price and what you get in return really don’t match and the reviews ppl are putting up have to be fake I don’t understand how ppl could be satisfied with this hotel..... Hotel deco - it’s a...More

1  Thank Boyde Thomas S
Reviewed 6 days ago

The hotel is a standard great Westin with extra Japanese service thrown in. It's especially nice if you are a Starwood elite member. Skip the points and go for the Japanese whiskey as your amenity -- the service is really nice. The real tip I...More

1  Thank zuttoman
Reviewed 1 week ago

In advance of our stay, Miwa-San in hotel reservations was highly responsive and provided excellent service in helping changing the dates of my stay for myself and 2 colleagues due to a last minute visa issue. Later during our stay, the front-office team also delivered...More

Thank steveamcb
Response from Charles J, General Manager at The Westin TokyoResponded 3 days ago

Dear steveamcb, It’s great to read your feedback, and I am delighted that you enjoyed your return time here, along with our hospitality. Thanks too for sharing the details of room and experience, the Hotel location and surrounding offerings. For the team here, I will...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Pool
Hot Tub
Details
Price range
US$ 271 - US$ 576 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 271 - US$ 576 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (1283)
Room & Suite (595)
Dining (183)
Amenities (45)
Business Centre & Event Rooms (22)
Family and Play Areas (2)
Nearby
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the
Shibuya and Harajuku districts, especially in shops
that focus on Japan's "Kawaii" culture. The trendiest
areas are around Shibuya’s Center district, Harajuku's
Takeshita-dori and in Omotesando. If you need to
recharge from all the shopping, you can easily refresh
yourself in Meiji Jingu or Sasaki Park. In contrast,
Ebisu has a more grown up ambiance of calm and cool.
...More
Questions & Answers
Ask a question
24 March 2018|
AnswerShow all 6 answers
Response from steveamcb | Reviewed this property |
Yes
0
Votes
YolandaKS
7 February 2018|
AnswerShow all 6 answers
Response from YSKing | Reviewed this property |
15 - 40 mins by car. time depends on traffic. from Shinjuku station to Ebisu station is 18 mins by train. then 10min by walk from Ebisu station to The Westin Tokyo.
1
Vote
TravelingRedPanda
8 December 2017|
AnswerShow all 10 answers
Response from Suketu P | Reviewed this property |
No Shuttle at all
1
Vote
Room Tips
"Ask for a room with a view of the Tokyo Tower"
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"As mentioned, enjoyed the view of Tokyo Tower this time from my room."
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"ask for fuji view"
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"West facing rooms have a view of Mt. Fuji on clear days"
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