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Hotel East 21 Tokyo

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Hotel East 21 Tokyo
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634 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Reviewed 4 days ago NEWvia mobile

Great choice for tokyo stay. Price decent. Rooms clean and relatively large for tokyo. Great to have decent and good priced eatery below hotel. And supermarket there a v big plus. Direct shuttle to disney. 7 mins walk to train station. Better to take train from airport than shuttle bus. Definitely top on the list for next stay.

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Helpful?
Thank David O
HOTEL_EAST21_TOKYO, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for staying Hotel East21 Tokyo. We are glad indeed, Because you evaluated us at a Perfect Score. There are many restaurants and the supermarket on the ground floor of our hotel premises. For using free shuttle between Hotel and Tokyo Disney Resort, guests are required to reserve the shuttle in advance. Please reserve of the bus on a...

Maroochydore, Australia
Reviewed 3 weeks ago

Loved our stay at East 21. Staff were amazing up graded our room helpful in showing us how to get around. Room was spotless nice bed kettle etc in room. Close to Tokyo Tower. From airport we arranged a private pick up service that cost 60$each Aus, from Green Tomato.. to get to train station we got a taxi at...

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Helpful?
Thank Gypsiegirl10
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you very much for staying at the Hotel East21Tokyo. We are very glad to have you praise us. If you visit to Japan next time, please come to our Hotel again. We will help you so that your trip becomes splendid too. Best Regards.

Los Angeles, CA
Reviewed 3 weeks ago

We stayed here our first night in Tokyo before our train trip into Kyoto. It was in a great location for where we needed to be. Clean, decent sized rooms. Nothing special, but nothing horrible. A great stop off point for us on our first night in Japan. The bathrooms were good sized and extremely clean. Although the room was...

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Helpful?
Thank Shannon O
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you very much for staying at the Hotel East21Tokyo. We are very glad to have you say that a bed was comfortable and a room was clean. If you visit to Japan again, please come to our Hotel next time. Best Regards.

Los Angeles, California
Reviewed 4 weeks ago

Its in east part of Tokyo but 8-10 min walk gets you to a subway station. Then you are anywhere you wanna go. As any Japanese hotel I have been in, this one has excellent staff, rooms with baths that even 5star hotels in US would be ashamed by. One thing about Japan hotels is that you get everything you...

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Helpful?
Thank Micki M
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you very much for using Hotel East 21 Tokyo.Also thank you very much for your understanding of Hotel East 21 Tokyo.We would appreciate your favor of Hotel East 21 Tokyo also on your next visit to Japan. Best Regards.

Leicester, United Kingdom
Reviewed 4 weeks ago

We stayed here for three nights as part of an organised Japan tour. Being part of an inclusive tour we didn't pay direct to the hotel but as our tour was mid-range I have assumed the hotel cost would be mid-range. The tour company transferred us from the airport but I did notice that the hotel arranges airport transfers. The...

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1Thank markmallory
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you very much for using Hotel East 21 Tokyo. I would like to thank you again for introducing the Hotel East 21 Tokyo, which is highly appreciated by all of you.Did you enjoy Japan?We would appreciate your favor of Hotel East 21 Tokyo also on your next visit to Japan. Best Regards.

redcar
Reviewed 4 weeks ago via mobile

Spent 2 nights at the East 21 at the start of a Japanese tour. We were on the 9th floor which had good views but they will be even better on the 20th floor. The room had all the usual amenities and the staff were all great. We only had breakfast at the hotel which was excellent apart from the...

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Helpful?
Thank redscarfox
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you very much for using Hotel East 21 Tokyo. In addition, we appreciate your continued cooperation and highly appreciated the hotel as well. Please also use Hotel East 21 Tokyo during the next visit to Japan. Best Regards.

Reviewed 4 weeks ago via mobile

We originally chose to stay here because they offered a free shuttle service to the Disney resort. Ended up being a bonus when we walked into our beautiful room! Fancy Japanese style room (was called the "concept room") we were on the 20th floor and the view was incredible. The staff spoke very good English and helped us with many...

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Helpful?
Thank Foodtravelife1704
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you very much for using Hotel East 21 Tokyo. I would also like to thank you for your valuable opinions as well as a high evaluation and a long stay. Please also use Hotel East 21 Tokyo during the next visit to Japan. Best Regards.

Reviewed 5 weeks ago

I stayed at Hotel East 21 in early March 2017. I also stayed there in 2016, but that trip was such a rush that I wasn't able to appreciate everything the hotel had to offer then. On my 2017 trip, I booked extra days. The hotel is very clean and the beds were extremely comfortable. I fell asleep instantly there....

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Helpful?
Thank Ze M
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you very much for using Hotel East 21 Tokyo. Moreover, thank you again for posting in the room, the location, etc. for easy understanding by everyone. Please also use Hotel East 21 Tokyo by the time of your next visit to Japan. Best Regards.

Reviewed 18 February 2017 via mobile

A beautiful relatively small hotel. The staff was friendly, helpful and polite. The pool area is absolutely beautiful. The guest rooms are fairly small by American standards, but more than adequate. Amenities were wonderful. We had a very enjoyable stay and highly recommend this hotel to any Tokyo travelers.

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Thank jdorschel
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you very much for using Hotel East 21 Tokyo. I would also like to thank you for introducing the hotel in an easy to understand manner as well as receiving high reputation.Did you enjoy yourself at ease? Please also use Hotel East 21 Tokyo at your next visit to Japan. Best Regards.

Abbotsford, Canada
Reviewed 23 January 2017 via mobile

This place is clean and a great place to stay. Nice pool outside but it's too cold for swimming in January so no one in it. Free wifi with room also. Breakfast was really good and a mix of Japanese and western food.

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Helpful?
Thank kiwirugby38
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for using the Hotel East 21 Tokyo.I thank you again for your high evaluation.The garden pool will be open during the summer, please come. Best Regards.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Elegant atmosphere in a classic reminiscent of Europe in the 19th century. About a 7-minute walk from Subway Tozai Line Toyocho Station. ■Wireless LAN in all rooms is available free of charge. ... more   less 

Additional Information about Hotel East 21 Tokyo

Address: 6-3-3 Toyo, Koto 135-0016, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Koto
Price Range: ₹ 5,107 - ₹ 15,384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel East 21 Tokyo 3.5*
Number of rooms: 381
Reservation Options:
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Also Known As:
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Koto
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Questions & Answers

Here's what travellers have asked, with answers from Hotel East 21 Tokyo staff and other travellers.
37 questions
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Questions? Get answers from Hotel East 21 Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be looking at the tower at night from window..”
Gypsiegirl10, 2 Apr 2017 | Read review
“High up with view towards Sky Tower”
markmallory, 27 Mar 2017 | Read review
“accessible, quality hotel”
  • view from hotel
DRC4883, 11 Jan 2017 | Read review
“Ask for a higher floor”
  • Disney at the far end
  • Window that lets fresh air in
  • Swimming pool
rwg1123, 26 Dec 2016 | Read review
“Request a room with a pool view.”
wendymV9519DZ, 2 Dec 2016 | Read review
5 of 5