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Hotel Sunroute Ariake

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Hotel Sunroute Ariake
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583 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Nantes, France
Reviewed 12 October 2016 via mobile

A very small room... that's ok since I am by myself, but the smell! My god ! Somebody must have pissed in the carpet. No Kidding! No smell in the bathroom just by the bed. The carpet is dirty for good. Too old to be clean. It really needs to be addressed.

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Helpful?
Thank eric4456
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you for taking the time to write this review and for your comments. We are very sorry about carpet was dirty and bad smell in your room. We will check our guest room frequently again and again. And,we remove guest's discomfort. We hope that we are able to welcome you back to our hotel. We will try...

Hailshaam
Reviewed 3 October 2016

Cheap, cheerful and handy for the Big Sight Centre where I attended an exhibition. Small rooms but was enough for the trip I did. Just used it as a place to sleep. Ate and socialised elsewhere. Just a budget dormitory

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Helpful?
Thank tantalite
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Thank you very much for staying with our hotel sunroute ariake. We would much appreciate for your review. There is the public shuttle bus from Hotel to each airport(Narita/Haneda),and the distance to the Tokyo Big Sight is very close.We are proud for our location. We hope that we could have opportunity to meet you in near future again. Thank you.

Denpasar, Indonesia
Reviewed 27 September 2016

Located near to Tokyo Big Sight. Stayed in because of the event. Room space is enough for 2 but the sofa? it takes the space which can be used for other. Bed is comfy. TV channel, good luck. No in-room-safe. Breakfast, average, same-o thing everyday. stayed for 5days. Convenience store on 2F. WiFi is free. Staff were helpful except when...

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Helpful?
1Thank Agus S
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Thank you very much for taking a time to review.We would much appreciated for your feedback.There is no safe in all our guest rooms ,but we have safety box at the reception. If you will stay with us again and need our help ,please feel free to ask our receptionist at any time.Thank you and kind regards,

Haleiwa, Hawaii
Reviewed 23 September 2016

The hotel is ideally located to visit the Tokyo Big Sight convention center. The hotel is also close to the city train service station, and has a shuttle to both airports. Rooms are small (normal in Japan), no space to put up your bathroom bag. Don't try the TV, unless you speak the language. There were only Japanese language TV...

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Helpful?
Thank eTurboNews
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Sir/Madam, Thank you very much for choosing our Hotel Sunroute Ariake. We would appreciate for your feedback. We are sorry that English skill of our staff was different. We will do our best to improve our English skill so as to stay for visitors from foreign country after time. And,we are very sorry about having forgotten towel exchange. And,we...

Legazpi, Philippines
Reviewed 16 September 2016

Since the last time I stayed in this hotel in 2011, the hotel as deteriorated in terms of its cleanliness and in maintaining rooms facilities like walls, beds and other fixtures. I rated the location as excellent as this is very close to Tokyo Big Sight where we usually attend for the annual Tokyo International Gift show. It is also...

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Helpful?
Thank Ricoy
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Thank you very much for choosing our Hotel Sunroute Ariake. We would appreciate for your feedback. We are happy to hear your many warm comment. Our hotel is convenient for Tokyo Big Sight of course,and sightseeing around "Odaiba" ,"Tokyo Disney Resort" and more. We are happy to hear you like foot massage machine. We love it,too! We are looking forward...

Reviewed 16 September 2016

Excellent room condition, very clear and good service. It is not to difficult to access to the city. The surrounding was good, not too clouded. You can also enjoy shopping and good food after work in the near by.

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Helpful?
Thank chin5455 c
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Thank you very much for taking the time to review our Hotel. We would really appreciate for your feedback. We hope that we could have chance to meet you in the future again. Best regards,

Penang Island, Malaysia
Reviewed 26 July 2016

I stayed in the Sunroute Ariake in conjunction with the exhibition held in Tokyo Big Sight. I used to stayed in Sunroute chain as the service and room are kept in pretty high standard. The hotel located strategically between the train station, Tokyo Big Sight as well as Odaiba area. There is a convenient store located at the 2nd floor...

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Helpful?
Thank HS_YEOH84
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you for taking the time to share your kind feedback with everyone, we really appreciate that. This is one of the best place to stay comfortable and spend time quietly and go to Tokyo Big Sight for the participants attended an event.We would like to thank you again for sharing your experience.We all very much look forward...

Reviewed 10 July 2016 via mobile

Location was good, rooms were small but clean. Breakfast could be better, and more continental. Staff was really helpful but finding English speaking recepcionist was really hard. Reasonable Price. for shibuya or shinjuku you need to change 2 metro lines. 3 minute walk to tokyo big sight.

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Helpful?
Thank Gözde D
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Sir/Madam, Thank you very much for taking the time to review our Hotel. We would appreciate for your feedback. We are sorry that English skill of our staff was different. We will do our best to improve our English skill so as to stay for visitors from foreign country after time. We hope that we could have chance to...

Queensland, Australia
Reviewed 6 July 2016 via mobile

I did not stay in the Sunroute Hotel but in the Hotel next door however I did go for evening meals at the Patio restaurant on a umber of occasions. I have to say that the service was fantastic, and in all of Japan I never met staff who were as friendly and willing to try and speak English as...

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Helpful?
Thank benji_prosser
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you so much for your warm comments for our restaurant. We are happy to hear from you that you've enjoted your meals. It is always pleasure to read comments from our guests. We will keep doing our best for our guest's satisfaction. We look forward to seeing you soon again. Best regards,

Reviewed 27 June 2016 via mobile

we visited during the week of February that the marathon is held. coincidentally, a food expo was being held that same weekend. the hotel was not congested considering we saw many marathon and food expo volunteers leaving the hotel in the morning. location is superb! the nearby station is 1 stop away from Tokyo Teleport station where Venus Fort, Aqua...

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Helpful?
Thank Stacy S
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Thank you very much for choosing our Hotel Sunroute Ariake. We would appreciate for your feedback. We are happy to hear your many wonderful comment. Our hotel is convenient for sightseeing around "Odaiba" ,"Tokyo Disney Resort" and more. And,thank you for you kindly understanding for our clean up service. We are looking forward to serving you again coming January! Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
Food & drink at the hotel
Sousai Patio
Sousai Patio
Cuisines: French, American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is located near the international convention center "Big Sight". Conveniently near the Tokyo Disney Resort(R).The Good Neighbor Hotel provides complimentary bus service between the Hotels and Tokyo Disney Resort (Reservation required).Make your stay convenient and pleasant with numerous benefits such as finding out the latest Park information right at the hotel and you can purchase park tickets for Tokyo Disney Land and Tokyo Disney Sea. ... more   less 

Additional Information about Hotel Sunroute Ariake

Address: 3-6-6 Ariake, Koto 135-0063, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Koto
Price Range: ₹ 5,301 - ₹ 12,480 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sunroute Ariake 3*
Number of rooms: 790
Reservation Options:
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Also Known As:
Hotel Sunroute Ariake Tokyo/Koto
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sunroute Ariake staff and other travellers.
7 questions
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Questions? Get answers from Hotel Sunroute Ariake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that get the morning sun can get rather warm. Ask for a room that faces away from it if you start your days a little later.”
 of 5 bubbles rfraser999, 13 Jan 2017 | Read review
“Book a room far from Lift, it is quiet”
 of 5 bubbles HeongL, 11 Jan 2017 | Read review
“This is a quiet hotel so I guess all rooms is good.”
 of 5 bubbles Ricoy, 16 Sep 2016 | Read review
“Book a later flight and opt for Haneda airport because it's nearer.”
  • Door-less closet
 of 5 bubbles sashaqueenie, 12 Jun 2016 | Read review
“I am a non-smoker. That's very good for me as there was no smell of cigarette on the non-smoking floor which I stay.”
 of 5 bubbles 887waihungl, 27 Apr 2016 | Read review
5 of 5