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Hotel Gracery Ginza

498 reviews
Traveller (190)
Room & Suite (346)
Dining (23)
  • Excellent22%
  • Very good56%
  • Average17%
  • Poor3%
  • Terrible2%
Travellers talk about
“massage machine”(3 reviews)
“great location”(41 reviews)
“lion beer”(3 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Multilingual Staff
Wheelchair Access
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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4 Mar5 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (498)Write a Review
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All reviewsmassage machinegreat locationlion beerthird floorjr shimbashi stationshort walkbus stopsmall roomhotel is locatedshort staynight lifebusiness hotelrestaurants and barsshopping streetjapanese hotelstsukiji marketwestern food
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1 - 5 of 228 reviews
Reviewed 3 weeks ago via mobile

This was a lovely hotel to stay at in Ginza. Room was modern and quite spacious for Tokyo standards. We got two double beds which accommodated well for me my husband and my three year old - who ended up sleeping on the mini sofa...More

Thank andreamei
Response from 達毅 野, マネージャー at Hotel Gracery GinzaResponded 3 weeks ago

Thank you very much for staying with us at Hotel Gracery Ginza. We are very pleased to receive the word of compliment, such as the room, the location etc. All the staff are looking forward to serve you best hospitality again. Best regards, Hotel Manager

Reviewed 3 weeks ago

Good location beside Ginza 6 and shopping street. Room is small but acceptable. Comfortable room with bath tub in toilet. Service was not bad - English was not perfect, couldn't really understand me completely but courteous. There's also a mandarin speaking staff if needed.

Thank iamboring
Reviewed 10 January 2018 via mobile

For my opinion this is one of the best hotel I have ever been. Very clean, a lot of useful things, 5 minutes to all important places in Ginza, 10 minutes to fish market. 10 minutes from Tokyo station. Breakfast 5*) Strongly recommended. And all...More

Thank Roman N
Response from 達毅 野, マネージャー at Hotel Gracery GinzaResponded 11 January 2018

Dear guest, thank you for choosing Hotel Gracery Ginza. It is a great pleasure knowing you had enjoyed our service from your review. We are pleased and encouraged to have your many compliments of praise. Hope to see you again! Best regards, Hotel Manager

Reviewed 2 January 2018

Great location- close enough to walk to the Ginza Metro-rail station yet far enough not to be bothered by the crowds. Stayed in a twin room which was a decent size, staff was great and would stay there again if I was in Tokyo.

Thank tso sheng o
Response from 達毅 野, マネージャー at Hotel Gracery GinzaResponded 4 January 2018

Dear guest, thank you for choosing Hotel Gracery Ginza for your recent visit. It is a great pleasure knowing you had enjoyed our service. Thank you for your compliment and our staff is extremely pleased. Hope to see you again! Best regards, Hotel Manager

Reviewed 1 January 2018 via mobile

Western-friendly hotel with a close proximity to shopping in Ginza. The room was quaint but clean. We arrived prior to check in but the staff offered to take our bags. When we arrived back, they were already in our room. Great place to stay.More

Thank KateRates
Response from 達毅 野, マネージャー at Hotel Gracery GinzaResponded 4 January 2018

Thank you very much for staying at Hotel Gracery Ginza. We are very happy to know that you had a good experience at our hotel. Your encouragement is the biggest driver of our advance! All the staff are waiting for your next visit! Best regards,...More

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Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$ 110 - US$ 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Chuo
Room types
Non-Smoking Rooms, Smoking rooms available
Price range
US$ 110 - US$ 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Chuo
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (190)
Room & Suite (346)
Dining (23)
Amenities (36)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
Questions & Answers
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4 February 2018|
AnswerShow all 2 answers
Response from Ivebeenobalitoo | Reviewed this property |
I don't think they have a laundry , we did not see one . They have a trouser press in the room and they loaned us an iron with a really small ironing board . I don't think you will find a laundry nearby as it is in a ritzy... More
Derwin J
26 February 2017|
AnswerShow all 2 answers
Response from gracecpa | Reviewed this property |
As a member of a small group my breakfast was paid for but based on the items available for breakfast and the efficiency with which breakfast was served I do not think you would be disappointed. It appeared to me that most... More
Room Tips
"Get the Twin rooms, even if you do not need the extra bed."
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"Anyway, i think all the Rooms are perfect!"
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"All rooms would be fine."
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"I think there is a 'ladies' floor which I was on - this meant there were lovely added extras in the..."
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