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    Mandarin Oriental, Tokyo

    2-1-1 Nihonbashi Muromachi, Chuo 103-8328, Tokyo Prefecture
    011 81 3-3270-8800
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    29/1/2018 30/1/2018
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    US$ 782
    US$ 619
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    Traveller (1522)
    Room & Suite (576)
    Dining (127)
    Overview
    • Excellent84%
    • Very good12%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “mount fuji” (44 reviews)
    “concierge team” (24 reviews)
    “pizza bar” (18 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Mandarin Oriental, Tokyo
    Special Offer: Complimentary 4th Night
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    Rooms
    29 Jan30 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (2,035)
    There are newer reviews for Mandarin Oriental, Tokyo
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    481 - 485 of 1,182 reviews

    Reviewed 3 October 2015

    I was warmly welcomed upon entering the hotel the first time and every time I left and came back. Check in and out was a breeze as the staff at the concierge desk was extremely efficient. My room over looked the city with Mt. Fuji...More

    4  Thank pauleE838ID
    Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 8 October 2015

    Dear pauleE838ID We sincerely appreciate the time you took to write such a wonderful review of your stay with us at Mandarin Oriental, Tokyo. We were absolutely delighted to read that you found our concierge efficient and our team were able to make you feel...More

    Reviewed 30 September 2015

    With its 6 stars, perched on the 38th floor, the Mandarin will stagger you with its quality and service. I have not stayed anywhere that makes you feel more welcome or offers such attention to detail, 24 hours a day. The second you arrive, you...More

    2  Thank Simon P
    Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 6 October 2015

    Dear Simon P We sincerely appreciate the time you took to write such a thoughtful review of your stay with us at Mandarin Oriental, Tokyo. It made me happy to learn that you described your stay as “the best hotel on earth" and that our...More

    Reviewed 25 September 2015

    We arrived late at night after a long, long drive back from Zao (see previous review) and frustrating labyrinthine circuits around the airport to return the hire car. We were bedraggled, tired and hungry when we arrived, but the welcome at the hotel was faultless....More

    4  Thank TheBlueLamb
    Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 6 October 2015

    DearTheBlueLamb Thank you so much for a nice review of your recent stay with us. I was thrilled to read that you enjoyed our guest room, bathroom, fanstastic food, service, and wine at Sense, and Afternoon Tea as you mentioned "everything was perfect in every...More

    Reviewed 25 September 2015

    A room that has the whole view of Tokyo! Amazing and quick service provided by the hotel! The concierge is very helpful in term of helping us to do the bookings, help us to find a way to hang around Tokyo due to the fact...More

    1  Thank Windie T
    Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 5 October 2015

    Dear Windie T We sincerely appreciate the time you took to write such a good review of your stay with us at Mandarin Oriental, Tokyo. We were absolutely delighted to read that you found our concierge welcoming, and helpful. We look forward to welcoming you...More

    Reviewed 22 September 2015

    The Mandarin Oriental in Tokyo has some of the best views in town. I stayed here for one night in 2014 and was pleased overall. The check-in process was disappointing as my room was not ready until past the check-in time. The restaurants were all...More

    1  Thank Rmin-7
    Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 13 October 2015

    Dear Rmin-7 Thank you for this review following your recent stay at Mandarin Oriental, Tokyo. We are happy to see that you enjoyed the view food and service, but are disappointed that we were unable to completely delight you on this occasion. I will make...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$ 562 - US$ 1,507 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Chuo
    • #1 Luxury Hotel in Chuo
    • #1 Business Hotel in Chuo
    • #1 Spa Hotel in Chuo
    • #1 Romantic Hotel in Chuo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, JAPANiCAN, Agoda, Hotwire, Cancelon, HotelQuickly, Evoline ltd, TripOnline SA and getaroom.com so you can book your Mandarin Oriental, Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Kanto >
    • Tokyo Prefecture >
    • Tokyo >
    • Chuo >
    • Ginza / Tokyo Nihonbashi
    • Also Known As
    • Mandarin Oriental, Tokyo Hotel Chuo ,
    • Mandarin Oriental Hotel Tokyo ,
    • Mandarin Oriental Chuo ,
    • Mandarin Tokyo ,
    • Chuo Mandarin Oriental ,
    • Mandarin Oriental, Tokyo Japan
    Add Photo Photos
    Traveller (1522)
    Room & Suite (576)
    Dining (127)
    Pool & Beach (12)
    Hotel & Grounds (927)
    Bathroom (112)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Ginza / Tokyo Nihonbashi
    Ginza is famous for being a trendy hotspot, but it's
    also a downtown area with shops that were founded over
    a hundred years ago. Department stores and luxury
    boutiques line the route from Nihonbashi to Ginza.
    It's a long established tradition to shop and stroll
    while the road is closed to traffic. Luxury hotels,
    world class cuisine from talented chefs, and a
    collection of glitzy clubs will make this area popular
    ...More
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    Ask a question
    Questions & Answers
    TransConFlyer
    2 December 2017|
    AnswerShow all 7 answers
    Response from MOTYO | Property representative |
    Thank you all for answering to the question. Staying guests can use the facility in complimentary basis during 6:30 am - 9:00 am. Other time period, you can use the facility with additional JPY 7,000 per day including tax... More
    0
    Votes
    Vera N
    17 May 2017|
    AnswerShow all 5 answers
    Response from MOTYO | Property representative |
    Dear Vera N, Thank you for your question. Yes, we do have non-smoking floor. All restaurants are non-smoking but bar area. Best regards, Social Media Communications Mandarin Oriental, Tokyo
    1
    Vote
    Claire H
    23 April 2017|
    AnswerShow all 5 answers
    Response from MOTYO | Property representative |
    Dear Claire H, Thank you for your questions. Our official check-in time is 3 pm and check-out time is 12 noon. We will look forward to welcoming you soon. Best regards, Social Media Communications Mandarin Oriental, Tokyo
    0
    Votes
    Room Tips
    "Never made a special request yet always had great experience. Not sure if any rooms face Mt. Fuji but..."
    Read review
    "Premier rooms offer Tokyo Sky Tree views."
    Read review
    "Corner suites"
    Read review
    "With a view of Mount Fuji!!"
    Read review
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