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Mandarin Oriental, Tokyo

Travellers' Choice award winner
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1 room 2 adults 0 children
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Mandarin Oriental, Tokyo
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1,799 Reviews from our TripAdvisor Community

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Showing 1,057: English reviews
Start your review of Mandarin Oriental, Tokyo
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New York, New York
Reviewed yesterday NEW

The hotel met all our expectations for the Mandarin Oriental group. The service was superb, with staff ready to help us settle in and arrange meals as soon as we arrived. The room was excellent with a fantastic city view. The food was very good. Notably, the breakfast buffet was one of the best we've experienced in Japan. My only...

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Helpful?
Thank tonyrnyc
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I was having dinner upstairs from this lovely gourmet bakery/shop and after viewing their delicious looking baked goods I decided to stock up on some for the rest of my trip. The senior supervisor for the shop, Ms. Mai Tsuzuki, could not have been more helpful, not only in helping me with packing up my newly found treasures, but also...

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Helpful?
Thank dpauI
About Hotel's Favourite Review
MOTYO, Social Media Communications at Mandarin Oriental, Tokyo, responded to this review

Dear dpauI Warm greetings from Mandarin Oriental, Tokyo. First of all, we wish to express my sincerest appreciation for having chosen our hotel as your dining experience. we would also like to thank you for having taken your time to post your comments on TripAdvisor. We are delighted to learn that you had a good time with us. It is...

Reviewed 5 days ago NEW

I was now the fourth time in the MO Tokyo and are absolutely pleased with the overall experience. The concierge team is one of the best I have seen in the entire world, they will go out of their way to secure very difficult dinner reservations

Review collected in partnership with this hotel
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Helpful?
Thank GerhardH961
London
Reviewed 6 days ago NEW

This was our first time at the Tokyo Mandarin but it showed again what a great group of hotels they are. Centrally located within 20 minutes walk to Ginza and the high end shopping and direct access to a subway station in the basement it makes it perfect for a business trip but also for a couple of days holiday....

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Thank OTT12
Hong Kong, China
Reviewed 1 week ago via mobile

We returned to the Mandarin Oriental over Easter weekend for a 3 night stay. Having stayed there several times over the years, this experience was particularly special thanks to the team at K'shiki Restaurant, who went the extra mile each day to make sure we felt extra welcomed and looked after. The service this time was particularly resonant via the...

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Thank Melissa A
Hong Kong, China
Reviewed 1 week ago via mobile

This hotel gave me a very memorable memories, the front desk is very polite and hospitality, but also help us to implement Lee room, very careful, The room is very positive, though not too big, the enterprise is very comfortable Location is good near the tourist attractions, even with the old people here are very suitable for Li Du, fully...

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Thank reachfor
italy
Reviewed 1 week ago

Great position in the business district (internal access to the metro), fantastic rooms with superb view of the city (try to get the highest floors), and great attention to the furnitures. A special mention for the outstanding level of service, making you feel like a king.

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Thank Adriano C
Reviewed 1 week ago

We stayed 3 nights in their Executive Suite, the room was quite big and beautiful. Good location of the Hotel, the subway just at the basement of the building. The staff were very polite and good service. And the buffet breakfast was excellent.

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1Thank Amypun
Reviewed 1 week ago via mobile

Stayed 3 nights at mandarin Tokyo. Excellent hotel, food and quality of service. Based in the business district so central but far from the tourist sites. Food quality was excellent and would definitely recommend.

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Thank Ahmed B
MOTYO, Social Media Communications at Mandarin Oriental, Tokyo, responded to this review

Dear Ahmed B Thank you for taking the time to write a review on TripAdvisor. We are delighted that we were able to contribute in making your trip to Tokyo an enjoyable experience, and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. We look forward to the pleasure of welcoming you...

Redlands, Ca
Reviewed 1 week ago

This hotel has it all: good service, superb views, excellent buffet breakfast and a very good location. It is a short walk to the subway, and if you get a day pass you can easily reach anywhere you wish to go. We spent 5 days here on a group tour, and if I ever returned to Tokyo this would be...

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Helpful?
Thank lespes
MOTYO, Social Media Communications at Mandarin Oriental, Tokyo, responded to this review

Dear lespes, Thank you for taking the time to share your positive review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with our breakfast. Your inspiring comments are much appreciated, and we are thrilled that we were able to contribute in making your trip to Tokyo...

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Tapas Molecular Bar
Tapas Molecular Bar
Cuisines: Japanese, Asian
Sushi Sora
Sushi Sora
Cuisines: Japanese, Sushi, Asian
Mandarin Bar
Mandarin Bar
Cuisines: Bar, Chinese
Pizza Bar on 38th
Pizza Bar on 38th
Cuisines: Italian, Pizza
Ventaglio
Ventaglio
Cuisines: Mediterranean
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Tokyo's visionary design and award-winning service has been recognised as the epitome of sophisticated luxury in the city. Superbly located in the prestigious financial district within the historical and cultural centre of Tokyo, the first Mandarin Oriental Hotel Group property in Japan embodies the best of contemporary and time-honoured architectural splendour. The hotel features 178 luxuriously appointed guest rooms and suites, ten restaurants and bars and an award-winning spa situated within the soaring, Cesar Pelli-designed Nihonbashi Mitsui Tower. The site offers spectacular views of the city skyline while providing access to stately banquet and conference facilities within the adjacent Mitsui Main Building, a Japanese cultural-heritage property. ... more   less 

Additional Information about Mandarin Oriental, Tokyo

Address: 2-1-1 Nihonbashi Muromachi, Chuo 103-8328, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Price Range: ₹ 35,121 - ₹ 75,267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Tokyo 5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Chuo
Mandarin Tokyo
Chuo Mandarin Oriental
Mandarin Oriental, Tokyo Japan
Hotel Style:
#1 Luxury Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Business Hotel in Chuo
#1 Family Hotel in Chuo
#1 Spa Hotel in Chuo
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Tokyo staff and other travellers.
17 questions
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See all questions (17)

Questions? Get answers from Mandarin Oriental, Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better”
OTT12, 21 Apr 2017 | Read review
“The hotel rooms all begin on upper floors...hotel lobby is on the 38th floor so views of Tokyo are spectacular”
max89sam54, 8 Apr 2017 | Read review
“asks for a room with expresso machine and have a view to Tokyo TV Tower”
263rachelt, 29 Mar 2017 | Read review
“View of Mount Fuji”
fleetoffoot, 27 Mar 2017 | Read review
“All the rooms are excellent quality with great views.”
834cathrynh, 21 Mar 2017 | Read review
5 of 5