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Ginza Grand Hotel

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250 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Reviewed 11 January 2017

The first room they gave (506), supposedly superior double was terrible, was just an old store room converted to a bedroom with no view, in a corner next to service room, with an 80s era bathroom and some cheap furniture hurriedly put together. There was the constant sound of water running through the pipes above We asked for a better...

Thank Guruprasad
Reviewed 23 December 2016 via mobile

While the location is great, the room was clean and they had really good wifi, the positives end there. We booked a double-standard room. When we arrived they had assigned us non-smoking (our booking did not show this). They rectified this quickly after some discussion. The bed was big enough but super hard with 2 lumpy pillows. There was not...

Thank Rebecca J
Reviewed 22 December 2016 via mobile

Ginza Grand is located few minutes from Shimbashi St and a further walk from Ginza. The hotel is within walking distance to the boutiques and a lot of food choices. The room itself is fine, larger than I expected for Tokyo as you pay a premium of room width etc. The lobby and staff are friendly and helpful and overall...

Thank Mfinity88
Reviewed 20 December 2016 via mobile

The hotel interior is older and more basic than what the web makes out to be. Location is good within a short walk to shimbashi station. Room is small even by Tokyo business hotel standard. Cleanliness is acceptable

Thank jypl
Luxembourg City, Luxembourg
Reviewed 15 November 2016

I stayed at the Ginza Grand Hotel for 3 nights when travelling for work reasons. The location of the hotel is great, in the Ginza district, close to shopping and public transportation. The hotel entrance looks nice from the outside. Unfortunately, it stops there. Once you cross the door, everything seems old, small, and unimpressive. The reception is actually on...

Thank traveller_justsara
Hong Kong, China
Reviewed 15 November 2016

Very convinently located for business travel. Rooms small/old and facilities outdated. TV small and does not provide foreign channels. Breakfast not included. Not good value for money esp. for vacation.

Thank JPJmaa
Cebu City, Philippines
Reviewed 8 November 2016

We are a family of twelve and we were booked online to stay in this hotel for 3 days (i.e. two per room). First impression of this hotel is that it is just an average hotel and rooms were small (Tokyo standards) and bathrooms too. Though it was very clean and well managed, we had a good nights rest. The...

Thank jmsuico
Los Angeles, California
Reviewed 2 November 2016

This hotel was two blocks from the Ginza Train station and Ginza shopping area. The hotel was in a not so nice commercial area. The hotel was small with the first few floors containing businesses and restaurants. The rooms were tiny and the beds left no room to walk around. I would call it a basic shower and sleep room...

Thank TONKA2
Adelaide, Australia
Reviewed 29 October 2016

Booked this place on the interweb for our first night in Japan. I felt ripped off. What a dump. About the standard of a cheap, rundown highway motel. Not only was it very expensive but it was tiny, tired, dirty and stinky. For a non smoker I couldn't stand it. Had to open the door and window to make it...

1Thank Ron L
Christchurch, New Zealand
Reviewed 23 October 2016

Average hotel. Cheap but you get what you pay for. We stayed in a double non smoking room. Room was tiny, no storage space or walking space for that matter. Toilet was quite dated and small too. The walls on the room and on the reception area were filthy, stains everywhere. You would think they would care a bit more...

Thank Cecilia G

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood


  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Ginza Grand Hotel

Address: 8-6-15 Ginza, Chuo 104-0061, Tokyo Prefecture (Formerly Hotel Com's Ginza)
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Price Range: ₹ 4,962 - ₹ 17,721 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ginza Grand Hotel 3.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Coms Ginza Hotel
Ginza Grand Hotel Tokyo, Japan
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Questions & Answers

Here's what travellers have asked, with answers from Ginza Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 506, it's just a store room hastily put together as a guest room, it's old, bathroom is even older.”
Guruprasad, 11 Jan 2017 | Read review
“Try to look online for hotel with big rooms”
jmsuico, 8 Nov 2016 | Read review
“don't have more than one or two people to a room”
TONKA2, 1 Nov 2016 | Read review
“The higher the better. Main road just outside,”
Peter19502013, 5 Apr 2016 | Read review
“high floor”
tze_dee, 20 Mar 2016 | Read review
5 of 5