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Four Seasons Hotel Tokyo at Marunouchi

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Four Seasons Hotel Tokyo at Marunouchi
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886 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Melbourne, Australia
Reviewed yesterday NEWvia mobile

This is different to other Four Seasons I have stayed in as it has the look and feel of a boutique hotel. The rooms are large by any standards. We had a junior suite which was still spacious even with a rollaway bed. The amenities are fabulous - they provide pyjamas! The service is wonderful. They walk you to the...

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Helpful?
Thank 267Debra2013
Bangkok, Thailand
Reviewed 1 week ago

There are many good staffs,remember my name and call friendly. Location is just walk 5min. to Tokyo station. Very convienient. And on 7th floor there is good resutraunt, I could enjoy good foods and drink.

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Helpful?
Thank sukhumvit_pt
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear sukhumvit_pt sama, Thank you for your stay with us and taking time to write your comments on TripAdvisor. I am glad to find that you enjoyed our friendly service, location and MOTIF RESTAURANT & BAR. We look forward to welcoming you and your family back to our little hotel in the center of Tokyo in the near future. Once...

Johor Bahru, Malaysia
Reviewed 1 week ago

Ideally located beside tokyo station and walking distance to ginza. Fantastic view of the tokyo station rail that make my kids days watching the trains zooming in and out. Friendly and attentive staff. Will definite revisit again

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Helpful?
Thank genxyx
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear genxyx sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am happy to know that you and your family, especially children, had a great time with us. We look forward to welcoming you and your family back to our little hotel next to Tokyo Station in the not too...

Doha
Reviewed 1 week ago

I recently spent 1 week at the Four Seasons Maranouchi on a business trip. The room are spacious and its extremely well located above Tokyo Station. The amazing shopping of Ginza is a short 5 minute walk away. The hotel is all around great but the service is not up to normal Tokyo standard. The hotel seems deserted and there...

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Helpful?
Thank animeh
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear animeh sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am happy to hear that you had a great time with us overall. We look forward to welcoming you back to our little hotel in the center of Tokyo in the not too distant future. Once again, thank you...

New York City, New York
Reviewed 2 weeks ago

I stayed at the Four Seasons for seven nights while in Tokyo at the beginning of December and had a wonderful experience. To my surprise, my room was huge by any standard, and although I was on the third floor I heard little outside noise. In fact, this is one of the quietest hotels I've ever visited. Pros: room size...

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Helpful?
Thank CCinNYC
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear CCinNYC sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very happy to know that you had a great stay with us, and you enjoyed space, level of service and pajama! I greatly appreciated your comments on bed and breakfast. It would be very helpful if I can...

Blaricum
Reviewed 3 weeks ago via mobile

The way it should be. Enjoyed the stay after arriving from a long haul. Best service we had all week. Lobby is not great but rooms and bar/restaurant area make up for that. Room and bathroom really spacious, unlike what one expects in Tokyo.

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Helpful?
Thank g w
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear g w sama, Thank you for your stay with us and taking time to write your comment on TripAdvisor. I am happy to know that you had a great stay with us and you enjoyed our service. We look forward to your return visit to Tokyo and our little hotel in the center of Tokyo in the not too...

Hong Kong, China
Reviewed 3 weeks ago via mobile

Not the typical Four Seasons that you've always known. This one is somewhat hidden right outside the main (and extremely busy) Tokyo Central station. But as soon as you step into the hotel foyer, you can immediately experience the Four Seasons service. In fact, they also have a pick-up service from the NEX platform right to the hotel - just...

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Helpful?
Thank Sudesh77
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Deae Sudesh77 sama, Thank you for your stay with us and taking time to write your comments on TripAdvisor. I am glad to know that you had a great stay with us, and especially you enjoyed our personal service including Tokyo Station platform meet and greet. We extend this service when our guests take Shinkansen/Billet trains to, i.e. Kyoto. We...

Portsmouth, United Kingdom
Reviewed 4 weeks ago

missed flight from Narita as arrived too late at Tokyo station. This Hotel was nearby so booked in. Shocked at price £550 a night. Sevice superb though. Nothing was too much bother. Even carried my cases to station next day. Booked a NEX train ticket for me. walked me to platform. Shook my hand, refused tip and said it was...

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Helpful?
Thank martyn h
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear martyn h sama, Thank you for your stay with us and taking time to write your comment on TripAdvisor. I am happy to know that you enjoyed your stay with us even though it was very short. We look forward to welcoming you back to our little hotel in the center of Tokyo for little longer. Once again, thank...

Washington DC, District of Columbia
Reviewed 9 December 2016

I am generally a big fan of the Four Seasons hotels, but this one does not work for me. I was kindly upgraded to a large suite, but surprisingly the sound proofing was not sufficient. The train noise of permanent train traffic (hotel is overlooking Tokyo station) effected my sleep and required ear plugs. Service though was impeccable and facilities...

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1Thank Thomas443
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Thomas443 sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very sorry to hear that you had a sleepless night during your stay. We will make sure to assign a room away from the station next time you are with us. We love to welcome you back to...

Kailua, Hawaii
Reviewed 6 December 2016

We spent a week at Four Seasons Marunouchi with our 10 and 12 year old children and are so happy we chose to stay here. This review will be mainly geared toward families. This was my second stay here, please refer to that review from Feb 2016 for more on a non-family visit. Traveling with the kids, I felt that...

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1Thank sashak808
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear sashak808 sama, Welcome back! Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am glad to read that you and your family had a great time with us. As you mentioned, our location is the best location to do anything in Tokyo, such as shopping, dining and public transportation to...

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
MOTIF RESTAURANT & BAR
MOTIF RESTAURANT & BAR
Cuisines: European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: ₹ 35,634 - ₹ 88,402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan - Chiyoda
Four Seasons Chiyoda
Chiyoda Four Seasons
Hotel Style:
#1 Family Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#3 Luxury Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Tokyo at Marunouchi staff and other travellers.
7 questions
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Questions? Get answers from Four Seasons Hotel Tokyo at Marunouchi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If have children, always choose room facing tokyo station”
  • watching the train going thru
  • luxury bathroom
  • big and comfortable bed
 of 5 bubbles genxyx, 8 Jan 2017 | Read review
“Pick a high floor facing away from the trains. My colleague's room had trace noise from the train.”
 of 5 bubbles animeh, 5 Jan 2017 | Read review
“next to railway as next to Tokyo station. Did not bother me. Not noisy.”
 of 5 bubbles 945martynh, 14 Dec 2016 | Read review
“choose room facing east. train tracks are to the north and west.”
 of 5 bubbles Thomas443, 8 Dec 2016 | Read review
“Tokyo station view is great for kids!”
  • Watching shinkansen
  • One of the yummy welcome back treats
  • Imperial Palace gardens on hotel provided bikes
 of 5 bubbles sashak808, 6 Dec 2016 | Read review
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