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Hotel New Otani Tokyo The Main

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1,344 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Mexico City, Mexico
Reviewed 2 days ago NEW

This is a nice hotel with very good service, and the gardens are a national treasury. The guest rooms are small and need and update and the hotel general decor needs to be updated, but it is clean and efficient. The location is good as it is near the underground station and in the center of the city, so going...

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Helpful?
Thank Abraham S
Peterborough, United Kingdom
Reviewed 5 days ago NEW

We stayed at this hotel after our cruise. Unfortunately check in was not a very good experience seeing that we disembarked the cruise ship at 9 am and finally arrived at the hotel just before 2 pm. There were quite a lot of passengers from the cruise ship and it appeared that they were not geared up at reception for...

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Thank LINDA M
Reviewed 6 days ago NEWvia mobile

I have stayed in three and loved the hotel the staff of the hotel is good.room service is good. The food of the hotel is very dealious and it peace full .the tiffen in the very good.the management of the hotel is good

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Thank Sai V
Reviewed 1 week ago

結婚式をしたため、こちらへ1泊しました。全面ガラス張りで夏の昼間は暑いかもしれませんが、施設はとてもおしゃれで過ごしやすい滞在になりました。どこが一番印象に残ってる?と夫にきいたら、オータニ、と夫は答えていました。(普段あまり覚えていない人なのですが・・) スタッフの方もプロ意識があるので、気持ちのいい滞在になりました We stayed here for our honeymoon( since we had a wedding reception here) Staff were very kind and we had a nice stay. The room is modern and elegant. You can enjoy the view from the all glass window.

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Thank hoko45
Reviewed 2 weeks ago via mobile

This is indeed a famous hotel, but it didn't disappoint me in any way as I can be difficult at times. The staffs are quick, fast, polite, and helpful. Check-in was easy and a staff will accompany you to your room to explain the facilities available and the view I had in the room. Room was satisfactory, pillows were good,...

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Thank anitabE1671VP
Washington DC, District of Columbia
Reviewed 2 weeks ago

I usually gravitate toward boutique hotels but my husband had stayed here for business in the past and remembered it fondly. It is a mega hotel mostly for conventions and business travelers but it has very lovely gardens - lots of brides getting their wedding photos taken - with pools of Japanese carp an a beautiful wooden windowed restaurant and...

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Thank Margaret H
New Delhi, India
Reviewed 2 weeks ago

Very friendly and efficient service, excellent food and beverage offering, great location and overall an outstanding experience... its easy to get from here to anywhere in down town Tokyo. We spent most of our time around Ginza, Akihabara and some time around Aka-Saka....

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Thank ZoNikiAmit
Reviewed 2 weeks ago via mobile

I am on a business trip, and this is the second hotel where I stay here in Tokyo. I do feel comfortable: the room is big with two beds, I have a desk, a table where to make up and the bathroom is fine. Housekeepers are warm and well mannered, the receptionists help you always. The laundry service is super...

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1Thank Victoria L
Reviewed 2 weeks ago via mobile

Although it was a business trip, the staff was so hospitable and the grounds so welcoming and beautiful : it was more like a vacation. Beautful lush koi pond and waterfall garden area for walking and reflection.

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Thank SandNSea4me C
Taipei, Taiwan
Reviewed 3 weeks ago via mobile

This hotel is an outstanding Five star hotel. It is a landmark hotel as it has its original main building with spacious rooms and its newer tower with modern rooms. This is one of the most spacious hotels as its lobby and galley are huge. It has a beautiful Japanese garden with its own waterfall. It has numerous levels with...

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1Thank Richard T

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Staying in Akasaka / Roppongi

Neighbourhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Hotel New Otani Tokyo The Main

Address: 4-1 Kioicho, Chiyoda 102-8578, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Akasaka / Roppongi
Price Range: ₹ 13,577 - ₹ 27,900 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New Otani Tokyo The Main 4*
Number of rooms: 643
Reservation Options:
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Also Known As:
New Otani Tokyo Garden Hotel
New Otani Hotel Tokyo
Hotel New Otani Tokyo The Main Japan - Chiyoda
Hotel Style:
#9 Luxury Hotel in Chiyoda
#9 Business Hotel in Chiyoda
#10 Family Hotel in Chiyoda
#12 Romantic Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New Otani Tokyo The Main staff and other travellers.
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Questions? Get answers from Hotel New Otani Tokyo The Main staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Expensive but very well worth it!”
 of 5 bubbles 948joshuar, 7 Nov 2016 | Read review
“Chose a room with garden view. Have dinner at the tepan Garden Restaurant ($$$$). Ask for the foie gras and Kobe beef.”
 of 5 bubbles TheDrT, 2 Nov 2016 | Read review
“Room at Zen floor with garden view.”
 of 5 bubbles X2562HBmm, 2 Nov 2016 | Read review
“If you ask for a room with a view, make sure you reiterate the request, otherwise you'd look down on boring tree tops!”
 of 5 bubbles Pengi21, 31 Oct 2016 | Read review
“If you become a member of The New Otani club, you can get breakfast included”
 of 5 bubbles I8138UFjs, 25 Oct 2016 | Read review
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