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    Shangri-La Hotel, Tokyo

    1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda 100-8283, Tokyo Prefecture
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 121
    US$ 634
    US$ 513
    US$ 536
    US$ 535
    Traveller (941)
    Room & Suite (282)
    Dining (70)
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    Overview

    • Excellent75%
    • Very good17%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (63 reviews)
    “tokyo station” (326 reviews)
    “chi spa” (8 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel, Tokyo
    Special Rate: JP¥ 39,950 (JPY)
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    Mandarin Oriental, Tokyo
    1,797 reviews
    #1 of 91 hotels in Chuo
     
    The Tokyo Station Hotel
    1,032 reviews
    #3 of 74 hotels in Chiyoda
     
    Four Seasons Hotel Tokyo at Marunouchi
    932 reviews
    #4 of 74 hotels in Chiyoda
     
    Palace Hotel Tokyo
    1,041 reviews
    #1 of 74 hotels in Chiyoda
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    50
    Reviews (1,363)
    Traveller rating
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    1 - 5 of 1,363 reviews

    Reviewed yesterday
    Google Translation

    数ヶ月ぶりにホライゾンフロアに泊まりましたが、 フードプレゼンに変更がありアフタヌーンティタイムが設定されていました。 ...More

    Review collected in partnership with shangri-la.com
    Thank yhuhi
    Reviewed yesterday

    The staff were amazing, really went out of their way to make the stay enjoyable. Facilities excellent. We had a deluxe Garden View Room and it was quite large with all the things you would need. Breakfast in the hotel was good. It is very...More

    Review collected in partnership with shangri-la.com
    Thank pennyl873
    Reviewed 4 days ago

    At the end of Japan vacation we stayed a couple of nights at the Shangri-La and this was clearly a highlight. From the start service level is at an amazing standard. Arriving at Tokyo station and being met by a representative of the hotel at...More

    Thank ekch
    Response from Nicholas L, Resident Manager at Shangri-La Hotel, Tokyo

    Dear ekch, Delighted that you had such an enjoyable visit to Tokyo! Thrilled to learn that your experience was exceptional and that the team at the Horizon Club Lounge took such great care of you. Hope that we will have the chance to welcome you...More

    Reviewed 4 days ago

    Great location next to Tokyo Station this wonderful hotel provides fantastic service in beautiful and large rooms. This is a world class hotel which is hard to beat in any metropolitan centre, The hotel is located on the upper floors of an office building with...More

    Thank steing1111
    Response from Nicholas L, Resident Manager at Shangri-La Hotel, Tokyo

    Dear steing1111, Thank you for your excellent review of your recent visit to Shangri-La Hotel, Tokyo! It is such a pleasure to read of your experiences and appreciate your kind sentiments about our service. Looking forward to having you back in Tokyo soon. With best...More

    Reviewed 4 days ago
    Google Translation

    年に3回ほどしか会わない母と娘。いつもは私が軸となり旅のプランをねり3人で過ごしているが 今回初めて二人旅をさせてみた。...More

    Review collected in partnership with shangri-la.com
    Thank 加世
    Mandarin Oriental, Tokyo
    1,797 reviews
    #1 of 91 hotels in Chuo
     
    The Tokyo Station Hotel
    1,032 reviews
    #3 of 74 hotels in Chiyoda
     
    Four Seasons Hotel Tokyo at Marunouchi
    932 reviews
    #4 of 74 hotels in Chiyoda
     
    Palace Hotel Tokyo
    1,041 reviews
    #1 of 74 hotels in Chiyoda
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 472 - US$ 1,166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Chiyoda
    • #2 Luxury Hotel in Chiyoda
    • #2 Spa Hotel in Chiyoda
    • #3 Romantic Hotel in Chiyoda
    • #4 Family Hotel in Chiyoda
    Photos
    Traveller (941)
    Room & Suite (282)
    Dining (70)
    Pool & Beach (13)
    Nearby
    Ginza / Tokyo Nihonbashi
    Ginza is famous for being a trendy hotspot, but it's
    also a downtown area with shops that were founded over
    a hundred years ago. Department stores and luxury
    boutiques line the route from Nihonbashi to Ginza.
    It's a long established tradition to shop and stroll
    while the road is closed to traffic. Luxury hotels,
    world class cuisine from talented chefs, and a
    collection of glitzy clubs will make this area popular
    ...More
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    Questions & AnswersAsk a question
    lawrence201436
    I would like to say strongly, please do not let smoke at in your hotei, including bar. however if you will planning to make cigar bar, it may allow to built withconfirmation with Japanese govener I am not sure what are other great hotels in Tokyo have been taking care smoking facilities. pplease consider about expanding non smoking area,not only you, others as well as all Tokyo city
    15 March 2017|
    Answer Show all 3 answers
    Response from のんびり巡り | Reviewed this property |
    Especially at breakfast, Chinese customers are loud and noisy, it is always that you can not make a calm breakfast.
    0
    Votes
    Google Translation
    rkmadermed
    シャングリラホテル東京に宿泊してとても不愉快な思いをしたので、「1」(最悪)のランク付けをしてトピックを投稿しましたが、削除されたようです。やはり、シャングリラホテルは何らかの捜査をしているのでしょうか?
    4 March 2017|
    Answer Show all 2 answers
    Response from rkmadermed | Reviewed this property |
    fandivertokyoさんありがとうございます。まさに、中国人および華僑の方向けのホテルでしたね。Tripadvisorで、高い評価を受けていたので多少期待していましたが、これは、ホテル側の利用規程違反のステルスマーケティングでしょうね。 実態と評価があまりにかけ離れていてびっくりしました。壁もベニヤ板やクロス張りで、一流ホテルの装飾とはかけ離れた張りぼてでした。建築や内装のプロなら、張りぼてホテルだと一発で見抜けるレベルでした。 日本の... More
    0
    Votes
    Google Translation
    rkmadermed
    近隣のホテルに比べて、投稿が多すぎます。そして、良いコメントが目立ちすぎます。個人的な実体験で、人生最悪のホテルと思うのにどうして高い評価をする人が多いのでしょうか? 日本のルールやTripadvisorのルールを無視しているのでしょうか?
    1 March 2017|
    Answer Show all 4 answers
    Response from nyasu_0612 | Reviewed this property |
    rkmadermedさんの投稿、読ませて頂きました。大変な経験でしたね… 確かに私もクラブラウンジにおける中国人客の態度には驚きましたが、中国系のホテルだから中国人客が多いのは仕方ない、中国人はこのような人たちも多いのは仕方ない、と思っていますし苦笑、私としてはホテル側の対応には不満を抱きませんでしたので、ホテルに対しては高い評価としました。 ただ、(私の場合幸運にも)ホテル側がどんなにいい対応をしてくれても、全体的に快適か、という観点を重視... More
    1
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    Google Translation
    Room Tips
    "Go for the Horizon Club for a premium."
    Read review
    "High floor"
    Read review
    "The Premier King rooms have the best view."
    Read review
    "Club Rooms"
    Read review