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Hotel Chinzanso Tokyo

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Traveller (895)
Room & Suite (522)
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Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“four seasons”(24 reviews)
“beautiful garden”(18 reviews)
“luxury hotel”(8 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Hotel Chinzanso Tokyo
Offers & Announcements: Package Deal
Offers from Hotel Chinzanso Tokyo
Offers & Announcements: Package Deal
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (765)
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220 results
Traveller rating
159
43
11
6
1
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Time of year
LanguageEnglish
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159
43
11
6
1
Show reviews that mention
All reviewsfour seasonsbeautiful gardenluxury hotelroom serviceil teatrojapanese gardenl'occitane productshotel gardensoba restaurantthe closest metro stationbeautiful rooml occitanesuperb staffkobe beefcharming hotelyu spathe entire staff
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1 - 5 of 220 reviews
Reviewed 5 days ago

This hotel is definitely worth it for its price. It's located on a hill about 10-15 min away from the station so you will end up either taking the taxi a lot or grumbling about the hill, but the views, cleanliness and spectacular lobby area...More

Thank Dean T
Reviewed 5 days ago via mobile

So far so good. Here with my company colleagues. 10 mins walk to train station. 5 mins to a convenient store. There is a free smart phone in the hotel during your stay. Breakfast is set meal either Japanese or Western. Tried the Western breakfast,...More

Thank Connie L
Reviewed 3 weeks ago

It was my first hotel in Japan. Amazing beautiful, clean and elegant. We were a part of a group traveling in Japan. We came to the restaurant pretty early. The waiter was polite but did not understand any word in English at all. It was...More

1  Thank Dan W
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 2 weeks ago

Dear Dan W Sama, Thank you for sharing your thoughts on this site. It is unfortunate that you had a bad breakfast experience. I am trying to check what has happened so we can take corrective measures to make sure everybody will have a satisfactory...More

Reviewed 20 April 2018 via mobile

This hotel is amazing. The staff was very friendly and will ing to give suggestions. We went during cherry blossom season and their gardens had spectacular views and themed tea time. Our hotel view of the city was wonderful. Overall I would say that the...More

Thank Jorge C
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 21 April 2018

Dear Jorge C Sama, Thank you for staying with us in what you call an "Amazing hotel". We are very pleased reading your review. The cherry blossom season is indeed spectacular, but hopefully you will have an opportunity to visit us in another season when...More

Reviewed 20 April 2018

The greeting and escort to the room from Concierge Andre set the tone for an amazing stay. The hotel does not do laundry - necessary after a 12 day tour. No problem. Instructions given to a nearby laundrette - 200 yen for a wash, 100...More

1  Thank john b
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 21 April 2018

Dear john b Sama, Thank you for visiting us and spending 5 nights here. We were happy to see you several times enjoying your stay. The laundry nearby is indeed handy if you do not want to use the dry cleaning/washing service of the hotel....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 238 - US$ 560 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 238 - US$ 560 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (895)
Room & Suite (522)
Dining (140)
Pool & Beach (12)
Amenities (64)
Business Centre & Event Rooms (15)
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Questions & Answers
Ask a question
Jen W
15 May 2018|
AnswerShow all 2 answers
Response from htl-chinzansotokyo | Property representative |
Dear Jen W, Thank you for your inquiry. At the moment there are quite a few fireflies in our garden. It is impossible to predict nature, and we cannot be certain when is the last day to see them. Around the middle of June... More
1
Vote
floridacruisegirl201
25 January 2018|
AnswerShow all 3 answers
Response from htl-chinzansotokyo | Property representative |
Dear Guest, Thank you for your question. I believe you have already been informed by us and we received your booking. We are happy to welcome you soon!
0
Votes
Anna D
27 October 2017|
AnswerShow all 7 answers
Response from htl-chinzansotokyo | Property representative |
Dear Ms. Anna D, Thank you for your question and my apologies for the late reply. Unfortunately, our hot spring bath is only for hotel guests and for visitors who do book a treatment at the spa. The spa facilities are not... More
1
Vote
Room Tips
"Garden views are by far the best"
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"Always love the garden view rooms"
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"Garden view"
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"Either city or garden view rooms are good. If you want to use the spa, make sure this is included in your..."
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