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Four Points by Sheraton Caguas Real Hotel & Casino

Traveller (132)
Room & Suite (153)
Pool & Beach (59)
Hotel website
500 Alhambra en Granada Boulevard, Caguas 00726 Puerto Rico See on map
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
3.5 Star accommodation
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7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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Four Points by Sheraton Caguas Real Hotel & Casino is a short drive from downtown San Juan and a couple minutes away from major corporations. The perfect retreat, our hotel in Caguas, Puerto Rico offers many ...More flexible spaces for any event. Less
Hotel class
Contact Information
Hotel Amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Breakfast Available
Casino and Gambling
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$ 167 - US$ 317 (Based on Average Rates for a Standard Room)
Also Known As
Four Points By Sheraton Caguas Real Hotel And Suites
Four Points By Sheraton Caguas Real Hotel Caguas
4 Points By Sheraton Caguas Real Hotel & Suites
Sheraton Puerto Rico
Four Points Puerto Rico
Puerto Rico Sheraton
Puerto Rico Four Points
Caribbean > Puerto Rico > Caguas
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Traveller (132)
Room & Suite (153)
Pool & Beach (59)
Dining (19)
Amenities (17)
Business Centre & Event Rooms (6)
Reviews (399)
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All reviewsfront deskpuerto ricopool passchain hotelpool areanice poolpublic areasan upgradethe air conditioningxo bistrowhirlpoolforest
Updating list...
1 - 5 of 288 reviews
Reviewed 3 weeks ago

Front desk manager Cesar is good. That was the only thing I can say was ok about place. It looks empty as if furniture was moved out. No decor on walls on second level. Place smelled old, and pool area looks depressing. Maybe the hotel...More

1  Thank ZeeZee T
Response from Hermes C, Director of Sales at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 3 weeks ago

Dear guest, Thank you for sharing your experience with us. We appreciate your positive comments about Cesar but we feel very sorry we did not exceded your expectations during your visit. Rest assured we will speak to our security associates and share your feedback. Our...More

Reviewed 1 August 2018 via mobile

we went for a pool pass,didn't stay so cant talk about rooms. the lobby was clean and we were greeted by a very nice front desk lady who set us up.for our pool past. the pool was very clean ,the menu at the restaurant was...More

Thank Maria R
Reviewed 28 July 2018 via mobile

Love this place. Always great staff and they make you feel like a valued customer. Great food and pool was good. It was undergoing renovations but room was fine. Casino on site and great atmosphere. Would and will go back.

Thank Rubén L
Reviewed 25 July 2018 via mobile

I’ve been at this hotel for a while now for business. As long as I’ve been here and asked for my 0 balance Williana has been there to get it for me exactly the way I need it. I really think she’s awesome.

Thank marcoE4343WW
Reviewed 15 July 2018 via mobile

Even though they at least two wonderful staff members who I can assure are great in their services to guests in general, off course Hermes Croatto a great and wonderful human being,and Limaris,after the experience of going there during the hurricane Maria emergency and being...More

1  Thank nseal1976
Response from Jorge R, Front Office Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 17 July 2018

Hi, Certainly many of the services were affected under the conditions that we work during the Hurricane. We are one of the few hotels in Puerto Rico that during the hurricane we were able to help so many people that we are proud of.On behalf...More

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Questions & Answers
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Rafal K
17 August 2018|
Response from Friulanno | Property representative |
Hello Rafal. Yes we do! The games are on at our Casino Real. We also have Three Card Poker, Roulettes, regular Black Jack and over 400 slot machines. It would be a pleasure to welcome you. We hope to see you soon!
Courtney L
6 January 2017|
Response from ZuleikaRi | Reviewed this property |
Hello, Courtney. Average of $8-$20 per person.
27 December 2016|
AnswerShow all 4 answers
Response from Rincon C | Reviewed this property |
There's off the street parking, no charge,
Room Tips
"All floor are very quiet and the only difference room are the one with swimming pool view."
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"any room will be perfect"
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"all are good"
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"Any room is good, but the golf course views are really nice."
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