We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Caguas Real Hotel & Casino

Save
Share
Traveller (132)
Room & Suite (153)
Pool & Beach (59)
Overview
Hotel website
500 Alhambra en Granada Boulevard, Caguas 00726 Puerto Rico See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Four Points by Sheraton Caguas Real Hotel & Casino
Special Offer: Book Direct for Less!
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$ 207.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Caguas hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "526c0cba7bc44ecfae4b419d6f384fdc", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":534897,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[49012742],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":10,"year":2018},"checkout":{"day":8,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":207,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"526c0cba7bc44ecfae4b419d6f384fdc","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":207,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":207,"highestMetaPriceDisplay":-1,"hotelName":"Four Points by Sheraton Caguas Real Hotel & Casino","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjUyNmMwY2JhN2JjNDRlY2ZhZTRiNDE5ZDZmMzg0ZmRjIiwiQUlLIjoiMDYzNzA4YzIzMDJiNGRlMTk0M2YxZjcwMmJmZWYxNWEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/10/2018", "checkOut": "08/10/2018", "lowestPrice": "US$ 207", "hasDates": true, "hacComplete": true, "contentIdMappings": {"49012742":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Description
Four Points by Sheraton Caguas Real Hotel & Casino is a short drive from downtown San Juan and a couple minutes away from major corporations. The perfect retreat, our hotel in Caguas, Puerto Rico offers many ...More flexible spaces for any event. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$ 167 - US$ 317 (Based on Average Rates for a Standard Room)
Also Known As
Four Points By Sheraton Caguas Real Hotel And Suites
,
Four Points By Sheraton Caguas Real Hotel Caguas
,
4 Points By Sheraton Caguas Real Hotel & Suites
,
Sheraton Puerto Rico
,
Four Points Puerto Rico
,
Puerto Rico Sheraton
,
Puerto Rico Four Points
Location
Caribbean > Puerto Rico > Caguas
Nearby
Nearby HotelsSee all 162 hotels in Puerto Rico
Parador Palmas De Lucia
218 reviews
13.87 km away
El Coqui Posada Familiar
3 reviews
15.03 km away
Howard Johnson Centro Cardiovascular San Juan
209 reviews
22.85 km away
Dreams Hotel Puerto Rico
280 reviews
23.25 km away
Nearby RestaurantsSee all 4,424 restaurants in Puerto Rico
Restaurante Raices
238 reviews
2.71 km away
Lechonera Figueroa
9 reviews
3.40 km away
Orujo Taller De Gastronomia
149 reviews
4.24 km away
Bistro Tartine
51 reviews
3.53 km away
Nearby AttractionsSee all 1,427 attractions in Puerto Rico
Caguas Botanical Garden William Miranda Marin
172 reviews
3.49 km away
21 Climb and Tour
38 reviews
7.45 km away
Plaza Palmer
88 reviews
4.97 km away
Altitude Trampoline Park
32 reviews
7.80 km away
Photos
Traveller (132)
Room & Suite (153)
Pool & Beach (59)
Dining (19)
Amenities (17)
Business Centre & Event Rooms (6)
Reviews (399)
Filter reviews
288 results
Traveller rating
109
88
46
21
24
Traveller type
Time of year
LanguageEnglish
More languages
109
88
46
21
24
Show reviews that mention
All reviewsfront deskpuerto ricopool passchain hotelpool areanice poolpublic areasan upgradethe air conditioningxo bistrowhirlpoolforest
FilterEnglish
Updating list...
1 - 5 of 288 reviews
Reviewed 3 weeks ago

Front desk manager Cesar is good. That was the only thing I can say was ok about place. It looks empty as if furniture was moved out. No decor on walls on second level. Place smelled old, and pool area looks depressing. Maybe the hotel...More

1  Thank ZeeZee T
Response from Hermes C, Director of Sales at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 3 weeks ago

Dear guest, Thank you for sharing your experience with us. We appreciate your positive comments about Cesar but we feel very sorry we did not exceded your expectations during your visit. Rest assured we will speak to our security associates and share your feedback. Our...More

Reviewed 1 August 2018 via mobile

we went for a pool pass,didn't stay so cant talk about rooms. the lobby was clean and we were greeted by a very nice front desk lady who set us up.for our pool past. the pool was very clean ,the menu at the restaurant was...More

Thank Maria R
Reviewed 28 July 2018 via mobile

Love this place. Always great staff and they make you feel like a valued customer. Great food and pool was good. It was undergoing renovations but room was fine. Casino on site and great atmosphere. Would and will go back.

Thank Rubén L
Reviewed 25 July 2018 via mobile

I’ve been at this hotel for a while now for business. As long as I’ve been here and asked for my 0 balance Williana has been there to get it for me exactly the way I need it. I really think she’s awesome.

Thank marcoE4343WW
Reviewed 15 July 2018 via mobile

Even though they at least two wonderful staff members who I can assure are great in their services to guests in general, off course Hermes Croatto a great and wonderful human being,and Limaris,after the experience of going there during the hurricane Maria emergency and being...More

1  Thank nseal1976
Response from Jorge R, Front Office Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 17 July 2018

Hi, Certainly many of the services were affected under the conditions that we work during the Hurricane. We are one of the few hotels in Puerto Rico that during the hurricane we were able to help so many people that we are proud of.On behalf...More

View more reviews
Questions & Answers
Ask a question
Rafal K
17 August 2018|
Answer
Response from Friulanno | Property representative |
Hello Rafal. Yes we do! The games are on at our Casino Real. We also have Three Card Poker, Roulettes, regular Black Jack and over 400 slot machines. It would be a pleasure to welcome you. We hope to see you soon!
0
Votes
Courtney L
6 January 2017|
Answer
Response from ZuleikaRi | Reviewed this property |
Hello, Courtney. Average of $8-$20 per person.
0
Votes
Travelman360
27 December 2016|
AnswerShow all 4 answers
Response from Rincon C | Reviewed this property |
There's off the street parking, no charge,
1
Vote
Room Tips
"All floor are very quiet and the only difference room are the one with swimming pool view."
Read review
"any room will be perfect"
Read review
"all are good"
Read review
"Any room is good, but the golf course views are really nice."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing