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Balbirnie House

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726 Reviews from our TripAdvisor Community

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Showing 714: English reviews
Glasgow, United Kingdom
Reviewed 12 September 2015

Just returned from a nights stay at the magnificent Balbirnie house and can say I was suitable impressed. Stayed in one of the their standard rooms which had just been refurbished. You can tell that no expense had been spared and the soft furnishings and curtains were not only lovely to look at they were also beautiful to touch. We...

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Helpful?
2Thank Ella D
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Ella, Many thanks for your kindness, and your encouragement - particularly with regards to the ongoing evolution of Balbirnie's interiors, which is already well documented as a never-ending labour of love, and the foremost consideration and priority of our company directors. Over recent years we have re-invested at a rate which is double that of industry norms for the...

Edinburgh, United Kingdom
Reviewed 10 September 2015

This hotel is all about her public areas ...... weddings, weddings, weddings ...... The bedrooms I have stayed in are shabby with out of date bathrooms and uncomfortable beds. Reinvestment required. Not somewhere I would choose to stay again.

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2Thank 130R
Nicholas R, Owner at Balbirnie House, responded to this review

Hello 130R, Sorry to read your comments. Over recent years we have successfully re-invested into the fabric of Balbirnie's assets, at a rate which is double that of industry averages. In the last 2 years alone we have refurbished more than 80 areas, including many brand new bedrooms and bathrooms. Every single bedroom has been newly re-carpeted, and all provided...

Reviewed 6 September 2015 via mobile

We were taken out for dinner by my youngest daughter and her boyfriend to Balbirnie House. It is a wonderful place. We were taken through to the Long Gallery for pre dinner drinks and nibbles, an opulent room with a clever visual illusion, service was both quick and courteous. The owner, Nicholas, stopped by and welcomed us and told us...

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Helpful?
Thank Fraz C
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Fraz C, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that you enjoyed your visit to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated. For all daily updates and photographs, competitions and offers, please do head on over...

Reviewed 1 September 2015

My partner and I are due to get married in Balbirnie later this year and decided to spend a night here on Sunday 31st August to get a flavour of what we could expect on our day. From the moment we walked in we were met with friendly faces at reception who welcomed us to the hotel and ensured we...

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Thank Sarah C
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Sarah C, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that you enjoyed your most recent visit to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated. Thank you for highlighting room 208, this most recently completed and amongst...

Glenrothes, United Kingdom
Reviewed 1 September 2015

The food was excellent! We thoroughly enjoyed it. The service was excellent and as were the staff generally. After dinner we had coffee and cake in the lounge. We can't wait to go back again. Thank you. Mrs Isabel Rae Glenrothes

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Thank Isabel R
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Isabel R, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that you enjoyed your visit to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated. For all daily updates and photographs, competitions and offers, please do head on over...

Bangor, United Kingdom
Reviewed 27 August 2015

Room was quaint and was a camel trek from reception up steps with no lift - we were there for a wedding and it did everything it said on the tin for a wedding which was excellent. The breakfast the next day dissapointed as tea and coffee was in a flask and there was limited staff doing toast etc.

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Thank doberhus
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Doberhus, Many thanks for your kindness. A camel trek? Well, that is a first! We are absolutely delighted to hear that you enjoyed your visits to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated. For all daily updates and photographs, competitions and offers, please do head on over and...

Dubai, United Arab Emirates
Reviewed 25 August 2015

We stayed 2 nights, while attending a wedding. Not impressed at all, and definitely not 4 stars venue. More like 2-3 stars. Not to mention that it is outrageously expensive for what it is and what it offers. My niece was very pleased with the MC that the hotel provided to her, but other than that I didn’t hear positive...

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6Thank oana_15
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Oana, We're saddened to read your comments, especially about refurbishment, as we have refurbished more than 80 areas within Balbirnie in the last 2 years alone. We also consider the Triplex, especially when occupied by 8 guests at a rate equating to £37.50 per guest for bed and breakfast, to represent great value for money. If you think that...

Midlands
Reviewed 24 August 2015 via mobile

Business visit: efficient check in, great room (202) on front of hotel, with separate lounge, quiet, well appointed and meal was fine in cellar bistro. Nice woodland walk and golf course to enjoy after dinner. Breakfast was busy, and buffet was slightly limited in choice, but acceptable. Many thanks.

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1Thank redsal
Nicholas R, Owner at Balbirnie House, responded to this review

Hello redsal, Many thanks for your kindness. We are absolutely delighted to hear that you enjoyed your visit to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated. For all daily updates and photographs, competitions and offers, please do head on over and join The Balbirnie House Hotel Facebook page, we...

Newcastle upon Tyne, United Kingdom
Reviewed 20 August 2015

Had a few more stays. Couple of nights this week. Probably one of the smaller rooms (310) and showing a bit of age in the bathroom but a brilliantly comfortable bed and quiet room. Also good to see the TV's have now been replaced with modern LEDs. Breakfast was very tasty and the staff at breakfast very professional, though on...

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Thank sleep007
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Sleep007, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that you enjoyed your visits to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated. For all daily updates and photographs, competitions and offers, please do head on over and...

Leven, United Kingdom
Reviewed 18 August 2015 via mobile

Well where do I start? From the moment we arrived we were treated like royalty! A very special experience from drinks and canapés in the library to dinner in the fabulous surroundings of the orangery. The service was quietly efficient and professional with minimal interruption to our conversation and evening. I'd say the waiters have their approach spot on -...

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Thank rhonac30
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Rhonac30,Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that you enjoyed your visit to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated. For all daily updates and photographs, competitions and offers, please do head on over and join...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Balbirnie House is a quite unique multi-award winning country house hotel which combines understated luxury with superb service and outstanding value. Widely acknowledged as one of the finest of the privately owned small luxury hotels in Scotland, Balbirnie offers a wonderful experience, whatever the occasion of your visit. Fine food, lovely surroundings and above all a real sense of friendly Scottish hospitality combine to create quite a unique setting for today’s house guests to enjoy. ... more   less 

Additional Information about Balbirnie House

Address: Balbirnie Park, Markinch, Glenrothes KY7 6NR, Scotland
Region: United Kingdom > Scotland > Fife > Glenrothes > Markinch
Price Range: ₹ 9,229 - ₹ 18,374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balbirnie House 4*
Number of rooms: 30
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Also Known As:
Balbirnie House Hotel Markinch
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Questions & Answers

Here's what travellers have asked, with answers from Balbirnie House staff and other travellers.
4 questions
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Edinburgh, United Kingdom
6 months ago
Glenrothes, United Kingdom
10 months ago
Glasgow, United Kingdom
Durham, United Kingdom

I personally feel your comments made to a local lady celebrating her 35th wedding anniversary were horrible!

I fully support dawn t on this and feel your response is condescending in the truest sense of the word, you appear to show an attitude of patronizing superiority when you state, " Balbirnie's Snr Manager in charge of Guest Services, has already gone a country mile to do everything possible to exceed what any logically thinking guest would consider as truly wonderful service"

How dare you? this part of your statement, "logically thinking guest" is an insult to dawn t and your lifeline in your chosen career, hospitality - GUEST SATISFACTION! What gives you the right to be this demeaning and make such an arrogant statement ?

When you book the Orangery at 8-00pm you expect the Orangery at 8-00pm and not pathetic excuses on one's special night saying you were busy. As dawn t specifically points out, you weren't busy/fully booked when she arranged their anniversary event.

Is it the fact dawn t is simply a local lass spending what could be classed as an inconsiderable amount of money in your establishment in comparison to the larger parties, that she is relegated to second/third class service whilst the larger groups receive a better class of service, I hesitate to use the words first class as it doesn't apply unless every guest is satisfied and, as this event experienced by dawn t shows, that was not the case.

This response is purely my personal opinion at the way you have handled, or mishandled this complaint. I hope you do host dawn t again, should she choose to visit, and get it right next time.

Lastly, ponder this, most people get married once. But after that they celebrate that event annually, perhaps you need to consider this as a more important, and consistent, alternative revenue stream than you currently seem to.

over a year ago

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Questions? Get answers from Balbirnie House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am sure all rooms will be beautiful and individual.”
 of 5 bubbles lindylou40, 9 Jan 2017 | Read review
“Only there for a meal so cannot comment on the accommodation”
 of 5 bubbles alicel442, 4 Jan 2017 | Read review
“Book a room in the old part of the hotel”
 of 5 bubbles sunseeker153, 29 Dec 2016 | Read review
“I believe the 3rd floor has recently been refurbished but room 208 was special.”
 of 5 bubbles leyannec, 30 Nov 2016 | Read review
“We were in room 203 the Pearl Suite which is very spacious and has amazing views across the grounds.”
 of 5 bubbles 222catherine20162016, 23 Nov 2016 | Read review
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