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Balbirnie House

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753 Reviews from our TripAdvisor Community

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Showing 741: English reviews
Perth and Kinross, United Kingdom
Reviewed 1 February 2016

we had a fantastic evening at the Chef's Table in January to celebrate a family occasion. The meal was excellent and it was fascinating to watch the activities in the kitchen - particularly when we knew that it was time for our meal to be prepared! Our waiter, David, looked after our every need and was very attentive. We enjoyed...

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Helpful?
1Thank Jean G
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Jean G, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3...

Glenrothes, United Kingdom
Reviewed 1 February 2016

I was given a voucher for my 60th birthday for Sunday lunch for my husband and I in the Orangery at Balbirnie House. We decided to take our daughter and granddaughter along and make it a combined celebration for my retirement, my husbands birthday and my 60th. The staff could not have been more friendly and the ambience on a...

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Thank Topsyturvey2014
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Topsyturvey2014, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

Dundee, United Kingdom
Reviewed 31 January 2016 via mobile

Had another wonderful stay here on the 5th of January. This time my parents joined me and my fiancé. This is the second time we had stayed and used an ITISON voucher deal and this is one of the only hotels that I can honestly say treats their guests exactly the same regardless of whether you have a voucher of...

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Thank MrsSGarden
Nicholas R, Owner at Balbirnie House, responded to this review

Hello SMcGinty, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

St Andrews, United Kingdom
Reviewed 31 January 2016

Balbirnie House Hotel is my favourite hotel for dining. Choose either The Orangerie or The Bistro for either formal or less formal but both provide lovely food, attentive staff and a very relaxing setting. Highly recommended.

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1Thank foofoo45
Nicholas R, Owner at Balbirnie House, responded to this review

Hello foofoo45,Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of our...

Edinburgh, United Kingdom
Reviewed 31 January 2016 via mobile

My partner & I stayed here in January and the experience was faultless. We have stayed a number of times as a little treat to ourselves but this was the first time following some of the refurbishment to the rooms. We enjoyed staying here before the refurbishment took place and always said we would be happy to go back. It's...

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Thank Salvona7
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Salvona7, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

Fife, United Kingdom
Reviewed 31 January 2016

My Wife and I had the pleasure of a return visit to the Balbirnie a few weeks ago for Dinner and once again the service, food and general experience was a delight. The Balbirnie never fails to impress. From the moment that we arrived we were treated like royalty, the staff were very attentive without being obtrusive. The Orangery is...

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Thank marknpo
Nicholas R, Owner at Balbirnie House, responded to this review

Hello MarkandPo, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

Edinburgh, United Kingdom
Reviewed 30 January 2016

6 of us stayed here for 1 night to attend the Hogmanay Ball. Rooms were huge and very comfortable. Prosecco and afternoon tea was included as was a champagne reception before the Ball. The Ball was excellent with a terrific meal and top class band. The hotel is very 'shabby chic' but with emphasis on the chic rather than shabby!!!...

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Thank Richard B
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Richard B, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie over New Year was such a success. We've just been finalising the menu for Hogmanay 2016. How's this for the starter! BALBIRNIE’S TASTING PLATE Haggis, neeps & tatties croquette, bradan rost oak smoked...

Reviewed 26 January 2016 via mobile

Took my wife and family to the Bistro for a meal to celebrate her 40th birthday and have to say I was thoroughly disappointed. We got married in the hotel 10 years ago and based on that experience expectations were high. The service was terrible, waiting over an hour for our food on a quiet Tuesday evening with no explanation...

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2Thank Scoob100
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Scoob100, and Dear Readers, The response below originally published on 30 January. As at 9 February further updating, we have not even had a response, let alone an opportunity of us to be able to investigate ... Kindest regards, Nicholas Nicholas R, Owner at Balbirnie House, responded to this review, 30 Jan 2016 Hello Scoob100, We are absolutely mystified...

Edinburgh
Reviewed 23 January 2016

Visited Balbirnie House Hotel for the first time as a guest at a family birthday lunch. Food was really delicious and service excellent. The staff were extremely helpful and very accommodating about various family members' special dietary requirements. The venue is lovely - beautiful old building set in extensive landscaped grounds. The party was held in a private room and...

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Thank mariongEdinburgh
Nicholas R, Owner at Balbirnie House, responded to this review

Hello mariongEdinburgh, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

Glenrothes, United Kingdom
Reviewed 22 January 2016

Visited Balbirnie last night with my family for a birthday meal. We have eaten here in the past and it was superb, last night was no different The Library Bar is warm, welcoming and very comfortable, the Staff very helpful. We were shown to our table where Klaudio welcomed us,he was very attentive thoughout and the meal itself was out...

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Thank mitzimoomoo
Nicholas R, Owner at Balbirnie House, responded to this review

Hello mitzimoomoo, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Balbirnie House is a quite unique multi-award winning country house hotel which combines understated luxury with superb service and outstanding value. Widely acknowledged as one of the finest of the privately owned small luxury hotels in Scotland, Balbirnie offers a wonderful experience, whatever the occasion of your visit. Fine food, lovely surroundings and above all a real sense of friendly Scottish hospitality combine to create quite a unique setting for today’s house guests to enjoy. ... more   less 

Additional Information about Balbirnie House

Address: Balbirnie Park, Markinch, Glenrothes KY7 6NR, Scotland
Region: United Kingdom > Scotland > Fife > Glenrothes > Markinch
Price Range: ₹ 8,991 - ₹ 19,313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balbirnie House 4*
Number of rooms: 30
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Also Known As:
Balbirnie House Hotel Markinch
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Questions & Answers

Here's what travellers have asked, with answers from Balbirnie House staff and other travellers.
4 questions
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Edinburgh, United Kingdom
7 months ago
Glenrothes, United Kingdom
11 months ago
Glasgow, United Kingdom
Durham, United Kingdom

I personally feel your comments made to a local lady celebrating her 35th wedding anniversary were horrible!

I fully support dawn t on this and feel your response is condescending in the truest sense of the word, you appear to show an attitude of patronizing superiority when you state, " Balbirnie's Snr Manager in charge of Guest Services, has already gone a country mile to do everything possible to exceed what any logically thinking guest would consider as truly wonderful service"

How dare you? this part of your statement, "logically thinking guest" is an insult to dawn t and your lifeline in your chosen career, hospitality - GUEST SATISFACTION! What gives you the right to be this demeaning and make such an arrogant statement ?

When you book the Orangery at 8-00pm you expect the Orangery at 8-00pm and not pathetic excuses on one's special night saying you were busy. As dawn t specifically points out, you weren't busy/fully booked when she arranged their anniversary event.

Is it the fact dawn t is simply a local lass spending what could be classed as an inconsiderable amount of money in your establishment in comparison to the larger parties, that she is relegated to second/third class service whilst the larger groups receive a better class of service, I hesitate to use the words first class as it doesn't apply unless every guest is satisfied and, as this event experienced by dawn t shows, that was not the case.

This response is purely my personal opinion at the way you have handled, or mishandled this complaint. I hope you do host dawn t again, should she choose to visit, and get it right next time.

Lastly, ponder this, most people get married once. But after that they celebrate that event annually, perhaps you need to consider this as a more important, and consistent, alternative revenue stream than you currently seem to.

over a year ago

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Questions? Get answers from Balbirnie House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment.”
 of 5 bubbles Ray061626, 20 Feb 2017 | Read review
“We stayed in one of the four poster bed rooms 205 was our one there are no lifts here so you would need to be mobile to stay in these rooms.”
 of 5 bubbles dianehale, 16 Feb 2017 | Read review
“I am sure all rooms will be beautiful and individual.”
 of 5 bubbles lindylou40, 9 Jan 2017 | Read review
“Only there for a meal so cannot comment on the accommodation”
 of 5 bubbles alicel442, 4 Jan 2017 | Read review
“Book a room in the old part of the hotel”
 of 5 bubbles sunseeker153, 29 Dec 2016 | Read review
5 of 5