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Balbirnie House

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753 Reviews from our TripAdvisor Community

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Showing 741: English reviews
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Stirling, United Kingdom
Reviewed yesterday NEWvia mobile

Beautiful surroundings for my nieces wedding. Lovely hotel and plenty of staff on hand to look after the guests every need. We stayed the night too and the rooms were lovely and spacious. Would recommend for a short stay or an event.

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Thank ajcraig73
Glenrothes, United Kingdom
Reviewed 4 days ago NEW

Just had a meal at Balbernie House in the Orangery. Can't say I was overly impressed with it, fussy and arty presentation doesn't make for a good meal. The food was average and a bit on the cold side. The restaurant staff were second to none being polite, helpful and attentive. Although I didn't complain they sensed by my flat...

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Thank Talmanja
Kirkcaldy, United Kingdom
Reviewed 5 days ago NEW

Visited the Balbirnie on the 23 rd Feb 2017. The evening was a great success from start to finish the quality of the food and presentation was excellent. I must mention from the minute of our arrival, all of the staff showed great and friendly professionalism. congratulations to all for making our evening special.

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Thank douglasllewellyn1
Edinburgh, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed on a Monday night with my wife. It's 's a really stylish hotel with lots of history, fantastic staff, beautiful gardens and great food. Will definitely return for a longer visit next time Highly recommended!!

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Thank Mandyridgway
Reviewed 1 week ago via mobile

Just back from a weekend break! Absolutely loved it hotel is very clean. The Staff are so helpful & go out there way to make your stay is wonderful. There wasn't much to do around the place. Will definitely go back beautiful.

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Thank Samantha H
Falkirk, United Kingdom
Reviewed 1 week ago

Breakfast service was terrible. There was no yoghurt available plus a lot of the dishes were empty and were not replaced. I had to ask for black pudding (3 times), baked beans and scrambled eggs. My wife said it was the worst breakfast she had as she was not able to get any of the cold starters she usually has....

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Thank Ray061626
Reviewed 1 week ago via mobile

My partner suggested we stop by Balbirnie this afternoon on our way to Falkland for an afternoon out. He had heard great things about Balbirnie and he wanted to show me the place. On arrival we went into the main entrance and into a lounge/bar on the right. Beautiful house and this room was lovely, however, we were left disappointed....

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Thank Kirsty T
Reviewed 1 week ago via mobile

We visited the orangery for a Valentine's meal. From start to finish it was 5 star! The staff were fantastic from the second we walked through the door. The food was delicious! The night went so smoothly they were very organised and every course was perfect! We will be back again very soon.

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Thank Hawaiiwillbe
Scotland, United Kingdom
Reviewed 1 week ago via mobile

Had the most amazing stay at Balbirnie House, the staff were so lovely and couldn't do enough for us. We were upgraded on arrival to the most beautiful suite and had the most amazing four course dinner and cocktails followed by breakfast in bed the next day. I would definitely recommend this hotel & I cannot wait to return!

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Thank ecrichton
Rushden, United Kingdom
Reviewed 1 week ago

This hotel has hosted a family wedding to perfection, the staff were so friendly and welcoming. The rooms were large and very comfortable although the bed was somewhat to soft for my liking but this is a personal choice not a complaint.

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Thank dianehale

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Balbirnie House is a quite unique multi-award winning country house hotel which combines understated luxury with superb service and outstanding value. Widely acknowledged as one of the finest of the privately owned small luxury hotels in Scotland, Balbirnie offers a wonderful experience, whatever the occasion of your visit. Fine food, lovely surroundings and above all a real sense of friendly Scottish hospitality combine to create quite a unique setting for today’s house guests to enjoy. ... more   less 

Additional Information about Balbirnie House

Address: Balbirnie Park, Markinch, Glenrothes KY7 6NR, Scotland
Region: United Kingdom > Scotland > Fife > Glenrothes > Markinch
Price Range: ₹ 8,991 - ₹ 19,313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balbirnie House 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Balbirnie House Hotel Markinch
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Questions & Answers

Here's what travellers have asked, with answers from Balbirnie House staff and other travellers.
4 questions
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Edinburgh, United Kingdom
7 months ago
Glenrothes, United Kingdom
11 months ago
Glasgow, United Kingdom
Durham, United Kingdom

I personally feel your comments made to a local lady celebrating her 35th wedding anniversary were horrible!

I fully support dawn t on this and feel your response is condescending in the truest sense of the word, you appear to show an attitude of patronizing superiority when you state, " Balbirnie's Snr Manager in charge of Guest Services, has already gone a country mile to do everything possible to exceed what any logically thinking guest would consider as truly wonderful service"

How dare you? this part of your statement, "logically thinking guest" is an insult to dawn t and your lifeline in your chosen career, hospitality - GUEST SATISFACTION! What gives you the right to be this demeaning and make such an arrogant statement ?

When you book the Orangery at 8-00pm you expect the Orangery at 8-00pm and not pathetic excuses on one's special night saying you were busy. As dawn t specifically points out, you weren't busy/fully booked when she arranged their anniversary event.

Is it the fact dawn t is simply a local lass spending what could be classed as an inconsiderable amount of money in your establishment in comparison to the larger parties, that she is relegated to second/third class service whilst the larger groups receive a better class of service, I hesitate to use the words first class as it doesn't apply unless every guest is satisfied and, as this event experienced by dawn t shows, that was not the case.

This response is purely my personal opinion at the way you have handled, or mishandled this complaint. I hope you do host dawn t again, should she choose to visit, and get it right next time.

Lastly, ponder this, most people get married once. But after that they celebrate that event annually, perhaps you need to consider this as a more important, and consistent, alternative revenue stream than you currently seem to.

over a year ago

See all questions (4)

Questions? Get answers from Balbirnie House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment.”
 of 5 bubbles Ray061626, 20 Feb 2017 | Read review
“We stayed in one of the four poster bed rooms 205 was our one there are no lifts here so you would need to be mobile to stay in these rooms.”
 of 5 bubbles dianehale, 16 Feb 2017 | Read review
“I am sure all rooms will be beautiful and individual.”
 of 5 bubbles lindylou40, 9 Jan 2017 | Read review
“Only there for a meal so cannot comment on the accommodation”
 of 5 bubbles alicel442, 4 Jan 2017 | Read review
“Book a room in the old part of the hotel”
 of 5 bubbles sunseeker153, 29 Dec 2016 | Read review
5 of 5