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Philea Resort & Spa

Hotwire.comUS$ 93*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 107*
US$ 93*
US$ 96*
US$ 107*
US$ 93*
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Philea Resort & Spa
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434 Reviews from our TripAdvisor Community

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Showing 427: English reviews
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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 1 week ago

i was given a room that has a broken shower and a malfunction cistern toilet. One of the wall plug were malfunction. my room is on the first floor means i have to use stairs, if yo bring heavy luggage..i wish you good luck. Wifi wise - a OK Breakfast - since i believe there are not many guest during...

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Helpful?
Thank RosJgx1283
Kuala Lumpur
Reviewed 1 week ago

Price - Rating: 3/5. This is a cabin-lodge style hotel with beautiful quite green surroundings. The price is around ~MYR450 above. Rated 3 due to lack of facilities given the high price. This hotel is suitable for a retreat. Friendliness of staff - Rating: 3/5. I did not interact with the staff much. However, smooth check-in service, prompt buggy service...

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Helpful?
Thank Kimmi Zarul H
Shah Alam, Malaysia
Reviewed 2 weeks ago via mobile

Located just after the Ayer Keroh toll, it's convenient to those who travel by road. It has a chalet / villa concept located in the "woods" type of feeling where they use buggy to send the customers to their room as it is quite far to walk and especially when it rains. Gives a momentarily escape from the hustle and...

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Helpful?
Thank elizafhauzi
Reviewed 12 April 2017

been here for family trip. It has comfortable environment no doubt, but when it comes to dining, it took hours to serve, and we were the ONLY CUSTOMERS THERE. We were just thinking of save the time to go city for meal, ended up the time it took for serving is more than enough for us to head out.

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Helpful?
Thank 3egg
PhileaResortMelaka, Manager at Philea Resort & Spa, responded to this review

Dear 3egg, Thank you for taking the time to share your experience with us. We regret to know that your dining experience fell short of expectations. Rest assures that all the issues have been discussed with our Food & Beverage and Culinary departments to improve on grounds that require attention. Despite some unpleasant experience, we do hope you will return...

Malaysia
Reviewed 11 April 2017

When I check in, they call me wait until 2pm. Then when reach 2pm, They call me wait till 2.30pm. Then I wait because many people still cant get their room too. Lastly until 2.30pm, I ask again, They call me to wait again. In the end I until 4.00pm only can check in. But when I ask them, they...

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Helpful?
Thank xiaojie00
PhileaResortMelaka, Manager at Philea Resort & Spa, responded to this review

Dear xiaojie00, Thank you for taking the time to share your experience. We appreciate your feedback in terms of our service quality and facilities and please accept our apologies for the inconvenience you have encountered. We will look into all of these areas that need attention and rectify it accordingly. Rest assure that we will strive to improve guest satisfaction...

Petaling Jaya, Malaysia
Reviewed 26 March 2017

Very comfortable and relaxing amenities. Unique log cottages and cabins with a very soothing pine scent. Lots of facilities and family friendly activities. Good service and food that was often good as well.

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Helpful?
Thank Gabe08
Kuala Lumpur, Malaysia
Reviewed 19 March 2017

came as a group for teambuilding. breakfast choices were excellent. the dal for the roti canai live counter was raw though. rooms are well constructed and beautiful. cleanliness can be a little bit of an issue due to the style of the log rooms. shower went off halfway within my shower. called the maintenance who came in 15 minutes to...

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Helpful?
Thank mayukhdewan
Melaka, Malaysia
Reviewed 14 March 2017 via mobile

pro : nature and environment is calm. cons: bedsheet smelly and humid. the toilet is creepy and dirty. i don't feel comfortable, maybe the ceiling height is too low or the room itself feels like imprisoned. you can hear people upstairs walking. frontdesk didn't know how to smile.

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Helpful?
Thank rye312
PhileaResortMelaka, Manager at Philea Resort & Spa, responded to this review

Dear rye312, Thank you for taking the time to share your stay experience with us. We regret to know that your stay fell short of expectations. Rest assures that all the issues have been discussed with concerned departments to improve on grounds that require attention. Despite some unpleasant experience, we do hope you will return so we get another chance...

Klang, Malaysia
Reviewed 3 February 2017 via mobile

A very nice jungle theme resort. Basically you are on your own after checkin to your room, which is nice that you can explore the resort by your own. Not much scheduled activity, which I expected like guided eco tour, morning yoga etc. Overall a nice quiet resort that bring you close to nature and yet near to city. By...

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Helpful?
Thank 1,00,91,97,42,014
Singapore
Reviewed 23 January 2017

If you're looking for a stay away from all the hustle and bustle of the city life, this is it. However, I would say the room is definitely not for fussies. I on the other hand love everything abt it. Love the interior although it left a musky smell inside, love the balcony overlooking the trees, love the pool area...

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Helpful?
1Thank toonarmy17

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Spanning over 15 acres, strategically located in the fast-developing Ayer Keroh in Melaka, Philea Resort and Spa is an extraordinary resort built utilising natural resources, including 8,000pieces of disused railway sleepers for the staircase and more than 6,000 tons of marble from Perak as block fencing. Recycled materials from shipwrecks are used as furniture in the lobby. ... more   less 

Additional Information about Philea Resort & Spa

Address: Lot 2940 Jalan Ayer Keroh | Off Jalan Plaza Tol, Ayer Keroh 75450, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Ayer Keroh
Price Range: ₹ 5,703 - ₹ 10,239 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Philea Resort & Spa 5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Philea Resort And Spa
Philea Hotel Ayer Keroh
Philea Resort & Spa Ayer Keroh, Melaka State
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Questions & Answers

Here's what travellers have asked, with answers from Philea Resort & Spa staff and other travellers.
5 questions
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Questions? Get answers from Philea Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a ground room so u x need to go up the stairs”
RosJgx1283, 16 May 2017 | Read review
“Request for a room further from the swimming pool area”
kimmi-ckj, 14 May 2017 | Read review
“Book the upper floor of the Pavilion Room. Wooden floors can be a little noisy if you are below as your ceiling is the upper unit's floor.”
Gabe08, 26 Mar 2017 | Read review
“look for first floor rooms as ground floor will have the walking noise from above.”
mayukhdewan, 18 Mar 2017 | Read review
“best views”
toonarmy17, 22 Jan 2017 | Read review
5 of 5
Hotwire.com
US$ 93* /night
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Expedia.comUS$ 93
CancelonUS$ 107
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Prices are for 1 room, 2 adults
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