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Neptune Beach Resort

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291 Reviews from our TripAdvisor Community

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There are newer reviews for Neptune Beach Resort
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Showing 199: English reviews
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 April 2012

Sentido Neptune was a brilliant place to stay in April 2012, just before rainy season. The hotel is spotless with great rooms which have been recently renovated. The pool and the gardens are lovely and were quiet for us at that time of year, but there were activities every day organised by the lovely Animation team - Benard, Milly, John,... More 

2 Thank LeedsTracy
Redcar, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 April 2012

Stayed in the Sentido Neptune last September (2011) as part of a 2 week holiday- first 5 days was the Thorn Tree Safari (through Somak). What can I say, had a fantastic time. It was our honeymoon so we were greeted with flowers surrounding our door and our names written in flowers on our bed. Our room cleaner (Sammi) was... More 

1 Thank TheRutherfords15
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 March 2012

Having been to Mombasa Kenya a few times this was the better hotel to stay in. The hotel is clean,fresh and all staff are very welcoming. The whole atmosphere is very relaxed just what you need while on holiday. The food was always good quality and fresh.The room was spacious and clean we don't spend much time in the as... More 

4 Thank traceysnowden7
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 February 2012

stayed at sentido beach resort for 3 weeks in january 2012 , food was good so was ai drinks had 1 night of tummy trouble so cant complain. will say u need to keep check of ur belongings didnt want to report it as fear of people loosing jobs but items definintly go missing so lock them up... dont tip... More 

3 Thank sarahbwhiting
Dusseldorf, Germany
1 review
Reviewed 15 February 2012

Arrival on the land you have never been to actually gives you alot of thoughts on one's mind as to whether you will enjoy your stay, be safe and generally confortable with everything. I got this full package when I checked in at the Resort....having been stressed a bit with the loss of my luggage, I was feeling very low... More 

Thank smith d
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 February 2012

We stayed in this Hotel from mid December until the end of January and have stayed there several times previously. The bedrooms/bathrooms are fine and the vast majority of staff are very friendly and we were remembered from prevous visits. However there did seem to be a problem at the hotel with numerous people including ourselves being ill after meals.... More 

1 Thank nakurukendal
west yorkshire
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 February 2012

we stopped at this hotel from 14th to 28th january 2012 , we go has we have a school in shanzu village called karen in mombasa but over there they know it has karens edc , we took over bridesmaid dresses and shirts for the boys has me and my partner was getting married on the 18th january 2012 in... More 

Thank zarawestyorkshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 February 2012

Second trip for us, thouroughly enjoying ourselves. Hotel same as last year, lots of staff still here and they recognised us which was nice! There is a different chef, the food is ok, but I think there was a better selection last year. Plenty to eat though, and the one criticism is that they seem to want to dish out... More 

2 Thank KentHill
nofolk england
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 January 2012

Went early july 2011 hotel rooms good, food fairly good selection, breakfast cereals not so good but had enough to eat at all meals limited drinks selection unless you payed highly for others entertainment not up too much all staff very nice and helpful rooms good everywere very clean first time to this hotel been to mombasa 22times before and... More 

Thank sueNofolkEngland
Canterbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 January 2012

We have just returned from a stay at the neptune and have had a brilliant time. The hotel is clean, the food is good quality, the staff were really friendly, helpful and did everything they could to ensure we had a great stay. Thanks to Beson, Millie, Emma to many more to name. We would definately go back and recommend... More 

1 Thank julie186311

294 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (275)
Dining (16)
Hotel & Grounds (61)
View from Room (18)
Pool/Beach Area (46)
Room/Suite (25)
Bathroom (3)
Family/Play Areas (4)
Other (102)

Management photos: Courtesy of the property manager

All Management Photos (19)
Hotel & Grounds (7)
Dining (4)
Pool/Beach Area (5)
Room/Suite (3)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located on the silver sands of the Bamburi Beach, 14 km to the north of Mombasa City and approximately 24km from Moi International Airport, the resort offers all the comforts of home and maintains an open air feel due to its large reception and hallways. This resort is very popular with regular guests, offering very good service and a family atmosphere. Special highlight is the lush garden area and the new terrace with a view of the Indian Ocean. There are many quiet areas throughout the resort including the newly created “coffee shop” to offer you calm and relaxation. The generous lobby and the impressive halls create an open air feeling leaving you with plenty of room for your very individual holiday experience. ... more   less 

Additional Information about Neptune Beach Resort

Address: Bamburi Beach, Bamburi, Mombasa 83125, Kenya
Region: Kenya > Coast Province > Mombasa > Bamburi
Price Range: ₹ 9,582 - ₹ 24,244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neptune Beach Resort 4*
Number of rooms: 78
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Also Known As:
Sentido Neptune Beach Hotel Bamburi
Neptune Beach Hotel
Hotel Style:
#2 Top resorts Hotel in Bamburi
#3 On the Beach Hotel in Bamburi
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Beach Resort staff and other travellers.
6 questions
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Questions? Get answers from Neptune Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the sea side; the sun rise sight bis amazing!”
 of 5 bubbles gordinmalaba, 25 Oct 2016 | Read review
“rooms at the third floor where we were staying was very good.”
 of 5 bubbles 117Deka, 22 Aug 2016 | Read review
“Magnificent ocean view from the outer dining area.”
 of 5 bubbles godfreyo867, 8 Apr 2016 | Read review
“Wake up early and watch the sunrise! It's breathtaking!”
 of 5 bubbles jodieb578, 5 Feb 2016 | Read review
“ask for quiet room”
 of 5 bubbles 964dirkjank, 12 Jan 2016 | Read review
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