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Vila Gale Santa Cruz

Expedia.comUS$ 135*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 135*
US$ 135*
US$ 135*
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Vila Gale Santa Cruz
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989 Reviews from our TripAdvisor Community

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Showing 532: English reviews
Stockport, United Kingdom
Reviewed 5 April 2017

Picked hotel for location in quiet santa cruz. Near airport but no problem as we live nr airport in uk. 10 mins transfer to hotel quick check in. Room fine although overlooking deralict building and carpark. Asked if other room avilable yes for 15euros a night extra. As only here for a week didnt bother. Room was kept to a...

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Helpful?
Thank glenpenrob
Reviewed 28 March 2017

We booked this hotel as a late deal with Thomsons all inclusive. The hotel is 4 minutes transfer from the airport but the planes flying over are not distracting. The all inclusive option was good with breakfast, lunch, snacks, dinner and local spirits, wine & beer. The food was varied and tasty with a good choice for all meals .The...

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3Thank Eve M
Willenhall, United Kingdom
Reviewed 28 March 2017

We bagged a great value last minute all inclusive deal through First Choice to the Vila Gale hotel in Santa Cruz and arrived on Friday 24th February. As has been mentioned before the hotel is situated in a small town very close to the airport. This makes for a short transfer time and we were the first drop off from...

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3Thank david w
Barnsley
Reviewed 23 March 2017

Very nice hotel, only 10 minutes from airport. Yes, this means that planes fly close to hotel when landing but after first couple of planes, you'll hardly notice Them. We emailed asking for a sea view room but just received a reply saying only if we paid extra. We felt this was just money making by the hotel as almost...

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Helpful?
Thank PandacoBarnsley
VilaGaleHotels, Diretor-Geral at Vila Gale Santa Cruz, responded to this review

Dear Guest, Thank very much for writing about your experience at the Vila Gale Santa Cruz. It was very rewarding for us to read that you enjoyed your stay. One curious fact is that many guests that stay in the hotel, sometimes return on delay flights but in your case, and has you mentioned, we hope you come return on...

Stafford, United Kingdom
Reviewed 23 March 2017

My wife and I had a week here in March unusually for us we did an all inclusive deal with Thomson, mainly because we had a very good price! The hotel is very clean, well organised and efficient. The staff were all absolutely excellent with good English which makes up for our limited Portuguese. The bar staff are very efficient...

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Helpful?
Thank 79Mike
VilaGaleHotels, Diretor-Geral at Vila Gale Santa Cruz, responded to this review

Dear Mr. Michael, A detailed review like the one you made about the Vila Galé Santa Cruz is the best way, not only to promote our hotel but speacially for us to know that, on your opinion, the team lives up to the Vila Galé motto: "Allways close to you". That makes us very proud. Thank you. Sorry for the...

Reviewed 21 March 2017

A late booking on an A/I deal with First Choice for our first trip to Madeira. First drop on the transfer coach the Vile Gale Santa Cruz proved to be an excellent choice. Check in was trouble free and we were pleased we paid the tour operator for a sea view room which was ready on arrival and well worth...

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Helpful?
1Thank Jonathan H
VilaGaleHotels, Diretor-Geral at Vila Gale Santa Cruz, responded to this review

Dear Mr. Jonathan, Thank very much for such a detailed review on the Vila Galé Santa Cruz and specially because we exceeded your expectations and that you would recommend us. Sandra and Edward thank you for your mentions and send their regards. Hope to welcome you again soon and please feel free to recommend us. Best regards José Miguel Oliveira...

Glasgow, United Kingdom
Reviewed 15 March 2017

Lovely hotel,but given that there is next to nothing around about the hotel,the management need to do more for their guests.we were there last week,06/13 th 03/17.no kids in hotel at all.first nights entertainment?A parrot show.food was repetitive,and certainly not geared towards a British guest.if they can cater for an influx of polish guests,i.e.,pickle in everything,then they can do better...

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Helpful?
2Thank arthuraugaitis
VilaGaleHotels, Diretor-Geral at Vila Gale Santa Cruz, responded to this review

Dear Mr. Arthur, First of all we would like to thank you for writing a review about your stay at the Vila Galé Santa Cruz. As you well putted, we receive British and Polish but also German, French, Dutch, Portuguese, Swedish, Italians and many other nationalities in various ages so we do our best to please all, namelly in terms...

Chesterfield, United Kingdom
Reviewed 7 March 2017

Return visit for a week all inclusive in February booked late via Thomson/First Choice. Our sea view double bed (2 single mattresses) room was on the 3rd of 4 floors, with good views over the pool and towards the airport (which despite it's proximity is not a problem) and the 'Deserted Islands'. Aircon is effective. Small balcony. Fridge stocked with...

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Helpful?
2Thank jandlUk
VilaGaleHotels, Diretor-Geral at Vila Gale Santa Cruz, responded to this review

Dear Guest, Thank you taking time to write such a detailed review on your stay at the Vila Galé Santa Cruz. It was nice to read that you enjoyed your stay. As far as the kettle is concerned and, as announced in the leaflet in your room, this service is upon request (free of charge). Hope you return to the...

London, United Kingdom
Reviewed 6 March 2017

The hotel can be seen on the decent from the plane when landing and doesn't take long to get there at all. On first impressions the hotel is very modern, clean and spacious, as we went out of season in early April it wasn't busy either. The pool is huge however in April was very very cold but could imagine...

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Helpful?
Thank Emma M
VilaGaleHotels, Diretor-Geral at Vila Gale Santa Cruz, responded to this review

Dear Mrs. Emma, It was good to read that you enjoyed staying with us and that we provided you a good experience. As you well put and, as I usually say to our guests: the building with the big G on your left just before landing. Waiting for your return soon to the Vila Galé Santa Cruz. Best regards José...

Birmingham, United Kingdom
Reviewed 3 March 2017

Excellent short break. A very clean and friendly hotel. Edward in the bar was outstanding he was always gave friendly warm & professional service at the bar. Likewise Daniel in the restaurant excellent. We did have a little problem with our room, faulty hot water supply, which the receptions ,(didn't get her name) sorted out by moving us to a...

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Helpful?
Thank DerekKyte
VilaGaleHotels, Diretor-Geral at Vila Gale Santa Cruz, responded to this review

Dear Mr. Derek, We feel very proud to read that we are one of the hotels you stayed. Edward and Daniel thank you for your reference. Thanks for the trust on recommending the Vila Galé Santa Cruz. So we hope this will make you return soon. Best regards José Miguel Oliveira Martins General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
This beach hotel in Santa Cruz (Madeira) is situated directly beside the sea. Funchal is just 15 minutes away, while Funchal airport is only 5 minutes from the hotel. The promenade and the aqua park are also nearby. There are also stony and pebble beaches in the area. The hotel, which was built in 2006, has a total of 262 room on 4 floors, where we feature 4 junior suites suitable for families. The hotel offers a fully air-conditioned environment with spacious lobby, lifts, 24-hour reception, hotel safe, three bars, two restaurants and parking facilities. It has congress centre (890 m²), room and laundry services, as well as a kids club and games room. All rooms with en suite bathroom, balcony, air conditioning, individually adjustable central heating, direct dial phone, clock, satellite TV, CD / DVD player, radio, safe deposit box, hair-dryer, fax / modem connection, minibar, electronic security lock and 24 hour-room service. It offers an outdoor swimming pool for adults and children, indoor swimming pool (for a fee) and spa facilities with Jacuzzi, sauna, steam room / Turkish bath, Vichy room, a gym, studio for classes, 4 massage and treatments rooms, physician's office. The nearest golf course is only 10 minutes away and the hotel provides a golf desk and clubs closet. A breakfast buffet is served each morning. Lunch and dinner may be eaten from a buffet or a la carte. The following are all accepted as methods of payment: American Express, MasterCard and VISA. There is a transfer service to Funchal available. ... more   less 

Additional Information about Vila Gale Santa Cruz

Address: Rua Nova de Sao Fernando 5, Santa Cruz, Madeira 9100-173, Portugal
Region: Portugal > Madeira Islands > Madeira > Santa Cruz
Price Range: ₹ 7,041 - ₹ 10,271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Santa Cruz 4*
Number of rooms: 262
Reservation Options:
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Also Known As:
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Hotel Santa Cruz
Santa Cruz Vila Gale
Vila Gale Madeira
Vila Gale Santa Cruz Madeira
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Questions & Answers

Here's what travellers have asked, with answers from Vila Gale Santa Cruz staff and other travellers.
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Questions? Get answers from Vila Gale Santa Cruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2007 excellent views. Sunny in the mornings”
a_broadhurst, 12 May 2017 | Read review
“We had a room with balcony and see view”
marcmgvanhoey, 18 Apr 2017 | Read review
“Ask for a pool view room - any others are street view.”
Derpathem, 17 Apr 2017 | Read review
“our room was the left side closest to the church, you got the sunrise and sunset”
315rebekahs, 13 Apr 2017 | Read review
“3026 overlooks deralict buildings and car park. Not great when having deliveries early morning.”
glenpenrob, 4 Apr 2017 | Read review
5 of 5
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US$ 135* /night
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Prices are for 1 room, 2 adults
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