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Hotel Santa Catarina

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Hotel Santa Catarina
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293 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Bournemouth, United Kingdom
Reviewed 29 August 2016 via mobile

We have just come back off a four night break staying at the Santa Catarina. The staff are super friendly and very efficient. The hotel is modern but maybe it's getting a little tired now. The bedrooms are spacious and biggish bathrooms. We had a problem in the first 24 hours with hot water but the hotel moved us to...

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2Thank Alan H
Southampton, United Kingdom
Reviewed 26 August 2016

Just come back from a weeks stay in Madeira. Positives - 2 minute walk to the connecting buses to Funchal and other areas. 5 minute walk to the local restaurants and bars. Close access to sea front. Beds very comfortable. Excellent choice for breakfast. Negatives - A busy road and if front facing as we were, could be noisy at...

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1Thank Alison D
Reviewed 24 August 2016

We stayed for ten days, bed & breakfast. I cannot fault the staff, who were all helpful and friendly. However the hotel is in need of some work. The pool area in particular was quite shabby. There were loose paving slabs, the toilet/changing rooms were dirty and, until our last day, the pool water was not very clean. On the...

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Thank Jane S
Oxon
Reviewed 19 August 2016

Prior to booking here I had read both the negative and positive points and am absolutely certain I made the right decision to book. Far from being a problem the planes were fascinating to watch coming in to land at the VERY near by airport. The flyover was also no problem apart from it blocking the sun at 5.30 and...

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3Thank HorseOxon
Paulo C, Gerente at Hotel Santa Catarina, responded to this review

Thank you very much for your kind words. Is this kind of comment that makes the profession of hotelier is recognized and I appreciate your sincerity. Hope to see you again in our small hotel. Best regards

Lancashire
Reviewed 18 August 2016

This was the ideal base for our lovely holiday in Madeira and all credit to the staff here for being so efficient and friendly. Our room on the third floor, with a seaview balcony, was ideal for the three of us, while breakfast was delicious, with an extensive hot and cold choice, including some of the best bread rolls, orange...

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2Thank Wilko59
Paulo C, Gerente at Hotel Santa Catarina, responded to this review

Thank you very much for your kind words. We do our best to give our clients a pleasant stay, even with a old hotel. Hope to see you again. Best regards

Nuneaton, United Kingdom
Reviewed 10 August 2016

We have been here for the last 3 years, have noticed slight decline in the decoration but still good clean tidy . Staff can not do enough for you you only have to ask. They work exceptional hard . Rooms tended every day fresh towel . We had a balcony on third floor nice large room 306.Understand its up for...

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1Thank ALLAN S
Paulo C, Gerente at Hotel Santa Catarina, responded to this review

Thank you very much for your kind words. Hope to see you soon at our small hotel. Best regards

Swansea, United Kingdom
Reviewed 26 July 2016

Was not checked into this hotel until 2pm the day after arrival, was put into another hotel above a shop. Ruined our first two days. Rooms were okay, carpet gave me and my partner a ridiculous number of splinters. On the last day the man at the service desk purposely gave our transfer taxi to another couple who wanted an...

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Thank aimlewis178
Paulo C, Gerente at Hotel Santa Catarina, responded to this review

Thank you for your comments, which had our best attention. Regarding your comments we take good note, but we don´t understand why the hotel is terrible.... Best regards

Barton-upon-Humber, United Kingdom
Reviewed 24 July 2016

The Hotel is kept immaculately clean & tidy. The bedroom (208) was more than we expected with balcony & sea view at no additional cost. The pool area could just benefit from a little maintenance of the patio slabs as quite a few were loose & uneven. Our overwhelming memory will be of the friendly staff, for whom nothing is...

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Thank Specky_Techie
Paulo C, Gerente at Hotel Santa Catarina, responded to this review

Thank you very much, for your comments which had our best attention. We work hard to give our customers a pleasant stay, even with the hotel in need of works. Hope to see you soon in our hotel. Best regards

Haverfordwest, United Kingdom
Reviewed 20 July 2016

friendly staff, good location, a few minutes walk on the front to the right is an excellent lido which charges 1.50 euro for all day. a few minutes walk to the left is a public pool and sunbathing area which is free to use. bus stop just outside hotel is handy to visit Funchal for 2 euro. The hotel staff...

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1Thank lolandkev
Paulo C, Gerente at Hotel Santa Catarina, responded to this review

Thank you very much for your comments. We will continue to work to satisfy our customers as always. Best regards

Birmingham, United Kingdom
Reviewed 17 July 2016

I can't believe some people moan about this hotel for the money they have paid. We just paid about 30EUR per night. It's obviously basic compared with the Vila Gale but that's 4 times the price AND they charge for parking which is free here. Staff all friendly and helpful, Breakfast is cooked or continental and adequate although same every...

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1Thank janet l
Paulo C, Gerente at Hotel Santa Catarina, responded to this review

Thank you very much for the nice comments. We do agree with all the comments. We are a small/budget hotel and of course the hotel need works. Some situations happen, but are minimized for our fantastic staff. We hope to see you again in our hotel. Best regards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Lounge at Santa Catarina Hotel has 40 rooms, each equipped with private bathroom, TV, telefone and individual balconies. The hotel has its own bar and restaurante, reading lounge, billiard room, conference room, swimming pool and private parking garage. We are located right in the center of Santa Cruz, with the beach only 2 minutes walk from the hotel and for the golf lovers the PGA Golf course of Santo da Serra is only 15 minutes away by car. ... more   less 

Additional Information about Hotel Santa Catarina

Address: Rua Bom Jesus 22, Santa Cruz, Madeira 9100-152, Portugal
Region: Portugal > Madeira Islands > Madeira > Santa Cruz
Price Range: ₹ 5,569 - ₹ 19,122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santa Catarina 4*
Number of rooms: 40
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Also Known As:
Santa Catarina Cruz
Hotel Santa Catarina Santa Cruz, Madeira
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Catarina staff and other travellers.
19 questions
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Questions? Get answers from Hotel Santa Catarina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beware they cancel your booking with 5 days notice”
 of 5 bubbles Bazmac15, 25 Sep 2016 | Read review
“Front to he left of the entrance.”
 of 5 bubbles 361paulinee, 24 Sep 2016 | Read review
“High floor overlooking the pool.”
 of 5 bubbles 855tonyh, 3 Sep 2016 | Read review
“ask for a fan for your room, no air conditioning”
 of 5 bubbles lolandkev, 20 Jul 2016 | Read review
“Annoying noise from external fans but they moved us no problem”
 of 5 bubbles janetl307, 17 Jul 2016 | Read review
5 of 5