Can improve on room cleaning, poor tv connection, there was no access to news channels, I think it uses analog, while there's free to air dish. Wifi, it was not there, its cheap to use unlimited wifi data, everyone can access it, at no further cost. Once these can improve I will come back to visit the guest house. Their breakfast was excellent.
Lovely wedding venue and neat beds. The bathrooms leave a lot to be desired and no clean towels. Our room was full of insects and the receptionist didn't want to change our room. Would definitely not stay here again
I got the impression that maintenance is done only when absolutely necessary, the room was dirty, the door didn't fit the frame properly, there was mildew all along the ceiling, the towel that was brought to my room after my arrival was still wet and most of the door handles were broken. It was by a long way the most uncomfortable stay I've ever had in a guest house. I have had better experiences in backpackers.
still waiting for my invoice. Made few folows but still nothing. Its been a 2nd week now. I am disappointed because i called few times and was promised i will get it. I even smsed my email adress but still nothing.
We were very unhappy with the Guest House. The place looks neglected - both gardens and property. The bed was broken and, when I tried the numbers on the after hours board, they were not answered. Eventually, after walking around, I found someone to help. The bedside table was very unstable, only balancing on 3 legs. The bathroom was not up to standard. The TV stations which, according to the room file, were supposed to be available, were not. Positive was the lady on duty at check-in, and the fact that the place was clean.
Beautiful garden, really spacious rooms, helpful and friendly staff. Super clean and had all necessary amenities and facilities. Good choice for a stay in Ermelo, on our way from the Kruger to the Drakensberg National Park.
Not impress with this guesthouse. Room was not up to standard. Front door make a noise and not properly installed. Wardrobe doors rotten.Mildew n barroom. No towel rails in bathroom.No toilet paper rail. Got no internet connection in the room. Windows don't close properly. Security not good with 'n gate that's all the time open. After complaining about the room I was asked if I wanted to move to another room. I declined because that was the only room left with a shower in.
Professional staff and clean room. Nicely located. The rooms had burglar bars, for extra security (which was nice). The door itself however was not flush with the door frame, allowing a few bugs into the room at night. The food (breakfast and dinner) were excellent, and the highlight of the stay.
The room was average, the toilet seat was broken and the bathroom drain blocked.The food was good. I don;t have any more to write so I just have to fulfill the minimum requirement of 200 characters...
Be alert is what you have to be when visiting this guesthouse. Firstly when you drive to the guesthouse, many deep potholes in the road where the fuesthouse is situated, nothing the guesthouse can do about, but stll, be alert. Then I had to tell at reception how much I had to pay, obviously the bookingsite either had not told the guesthouse or the receptionist did not read his message. When I told the price (R448) he entered R480 in the machine and there was no change in the office. The next morning his colleague was aware I had paid to much and made sure I received the excess back. In the room were only towels for one person while we were two. So yes, be alert everything is as you expect it to be. For the rest it was a good play to be.