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Les Chalets Alpins

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210 Reviews from our TripAdvisor Community

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There are newer reviews for Les Chalets Alpins
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Showing 30: English reviews
Kingston, Canada
Reviewed 24 March 2015

In our third trip to Stoneham in four years for some skiing, we stayed in a chalet at the base of the hill on Chemin Alpages. Although this was not ski-in, ski-out, we drove the very short distance to the main lodge each day for skiing, which was not a problem. The chalet was fabulous - spacious and well appointed....

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1Thank Famtastictravel
Montreal, Canada
Reviewed 27 February 2015

We went with a bunch of friends (10-11 people). No parking for cars because cottages are too close together. We thought it would be great because we had a jacuzzi with the cottage, but you're not allowed to use it after midnight, no matter what. Two people were in it after midnight just talking, and they fined us 300$!!!! Plus,...

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1Thank GV B
chaletsalpins, Propriétaire at Les Chalets Alpins, responded to this review

We would like to remind you that, as you said yourself, we have a curfew after midnight that doesn't allow you to use the hot tub outside the chalet. You mention that two people were in the hot tub after this time, talking... you also mentionned that the chalets are close together in this area. These facts explain why we...

Toronto
Reviewed 13 November 2014

My friends had a great time at this place so we decided to book a condo for our vacation and a friend's wedding. We were also going to check it out so we could book a family and friends vacation for the following year since we are alot of people and thought it would be a fun thing to do....

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6Thank NextTripInCanada
Reviewed 24 October 2014

Cottages are really close to each other. Cannot be outside after 12.a.m. (even if you don't make a noise) We got charged over 500$ (from the down payment) for no good reason like a lot of people it seems. They will just steal your money... Don't go there!!!

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4Thank Kevin H
Reviewed 26 August 2014 via mobile

We a family of 4 living in Dubai spent one week in New York, than Niagra Falls when we decided to take a rental car and drive to Quebec. We booked ourself in for a week at Chalets Alpins Stoneham Québec, and we where amazed by the lodge. Over three floors with a tub, pool table , two living rooms,...

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1Thank Morten H
Kitimat
Reviewed 18 August 2014

Every year as a group of friends we rent a chalet to get together and this is the first time that we have had such a sour and unfair experience. For 4 days and 3 nights we got charged 550 dollars for noise violation. Upon talking with the renting company we shared that the first night was in fact right,...

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5Thank MariellaCastro_Peru
Mount Hope, Canada
Reviewed 22 March 2014

This was our third time renting a chalet here and as usual, we found the experience to be very enjoyable. Each time, staff have appeared on site within minutes of reporting any issues i.e. missing pool cue on one occasion and a malfunctioning stove (which was replaced with a new one as quickly as humanly possible). The chalets are fully...

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1Thank Alice M
Montreal, Canada
Reviewed 13 January 2014

After reading previous post, I had to share our experience. This year we chose Les Chalets Alpins for our annual family time. The place was comfortable and well equipped, as you would expect considering the high rental price (4 nights, 4000 $ with tax). Our only concern was the closeness of the chalet, no privacy. We had good family time,...

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5Thank Julie G
chaletsalpins, Propriétaire at Les Chalets Alpins, responded to this review

We do not understand your motivation to post a comment on this site in English because we know perfectly that your first language is French. As you chose this language, we shall answer you that the damages caused to the wall and the couch as been charged because they were not present before your arrival. Our maintenance staff make a...

Wellington, New Zealand
Reviewed 7 January 2014

A group of us stayed at the chalets over the New Years period and actually very much enjoyed our time. The chalets are decently clean and well kept. The location is good in that you are close to the Stoneham ski hill and not too far a drive from Quebec City. However, we were extremely disappointed to find that our...

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5Thank DBeirnes
chaletsalpins, Propriétaire at Les Chalets Alpins, responded to this review

You are well informed at your arrival that you must notify us of about any damages or malfunction in your unit during and at the end of your stay. At any moment we have been informed about the damages to the hot tub cover. We are sorry for the inconveniences caused by this situation, but when we notice that the...

Chicoutimi, Canada
Reviewed 7 January 2014

The worst part is the bed, all 5 young adults did not sleep well at all. The sofa bed is old its mattress's springs hit your back. All mattress are finished in the room for 3. All of the young adults had back problems for 3 days. The internet connection and tv cable did not work before the next morning.

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3Thank Evelyn T
chaletsalpins, Propriétaire at Les Chalets Alpins, responded to this review

We would at first like to thank you for your comments about the comfort of beds in this chalet. It's in our opinion the best way to help us improve our services and equipments. We can assure you that if we had been informed about the situation during your stay, it would have pleased us to bring you new mattresses....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Les Chalets Alpins luxury cottage and condo rental properties are ideally located right in Stoneham Mountain Resort, just 20 minutes outside Quebec City. Our cottages and condos are steps away from the lifts with fantastic views of the ski resort in Stoneham or of the lake in beautiful Lac Beauport. Les Chalets Alpins offer the finest rental properties and the best value in Stoneham. ... more   less 

Additional Information about Les Chalets Alpins

Address: 369 Chemin du Hibou, Stoneham-et-Tewkesbury, Quebec G3C 1S3, Canada
Region: Canada > Quebec > Stoneham-et-Tewkesbury
Price Range: ₹ 6,260 - ₹ 24,257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Les Chalets Alpins 4*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from Les Chalets Alpins staff and other travellers.
3 questions
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Lahore, Pakistan
over a year ago

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Questions? Get answers from Les Chalets Alpins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at the pictures you can see exactly the chalet you will have. choose the right size for number of people to stay comfortable.”
 of 5 bubbles MitraBe, 12 Aug 2016 | Read review
“Pack some towels for the hot tub! Make sure you have enough charge on your phone/cameras for the hundreds of pictures you will be taking.”
 of 5 bubbles mz1223, 8 Aug 2016 | Read review
“In winter, avoid renting any of the Chalets that have you walking up 50 stairs.. Salt is not provided, stairs become very slippery”
 of 5 bubbles Camper4life420, 7 Jan 2016 | Read review
“We stayed at 59 la Corniche, and would recommend it.”
 of 5 bubbles carm599, 1 Jul 2015 | Read review
“You must ask the owner if the sofa bed and the mattress have been changed before you go . The top floor as well because you will be very sorry.”
 of 5 bubbles 217evelynt, 7 Jan 2014 | Read review
5 of 5