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DoubleTree by Hilton London Heathrow

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DoubleTree by Hilton London Heathrow
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1,928 Reviews from our TripAdvisor Community

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Showing 1,857: English reviews
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Reviewed 3 days ago NEWvia mobile

Stayed here 1 night for flight next morning. Hotel location was fine. Was concerned walking up we noticed flight path was directly above Travelodge across street but pleasantly surprised we didn't get the noise in the room. Room was very clean. Only disappointment was no coffee maker in room, only instant coffee packs but coffee was available at the bar....

Thank EdmontonMomsi
Reviewed 2 weeks ago

Had a planed long layover in London, between flights. Had a few friends over for drinks in the Hotel Bar, before heading off for dinner elsewhere. Fantastic room, Comfortable Bed, and a Fantastic Full English Breakfast in the Morning. Next Time in London, this is at the top of my list. Even received a freshly baked cookie at check in.....

1Thank William T
About Hotel's Favourite Review
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear William T It is always nice to receive such fantastic feedback. I am glad that you enjoyed your stay. Thank you for recognising the team and we look forward to your next visit. Kind Regards Anupreet Jeetun

Jakarta, Indonesia
Reviewed 4 days ago NEWvia mobile

I reserved the room for 16-19th March for some reason I checked in the hotel almost midnight. During check in 2 of my credit cards were declined, then I offered cash but in US dollar but they refused that I have to change to pound and asked to go back to airport. I have no alternative to go back to...

1Thank DisneySea
Reviewed 6 days ago NEWvia mobile

The hotel is really clean, silent and frankly there is nothing to complain about. There are 3 bus stops in its immediate proximity and the transportation is really easy. The shops across the street from the hotel are also excellent and you can get an Oyster card from there, anything you need. The hotel has a vending machine for bus...

1Thank Alek N
Warminster, United Kingdom
Reviewed 1 week ago via mobile

Just needed a bed for the night. Plenty of parking at £12.50 for the night. Staff were incredibly helpful and the bedrooms were clean, modern and comfortable. Shower was great and wifi was fine. Would go back again.

1Thank 35Russell
Miami, Florida
Reviewed 1 week ago

I stayed at the property for 5 nights during my visit. When I walked in, no one greeted me. I had to approach the staff member and say hello first. Once my presence was acknowledged, I was informed that my room was not yet ready and he had no idea when my room would be ready. After grabbing some food,...

3Thank Oluye
DoubleTreeLHRAirport, General Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Oluye, Thank you for taking the time to advise us of your recent stay. I was very concerned to read your comments with regards both the service and cleanliness issues, these have been addressed with my operation manager, who in turn sends his apologies to you. On your next visit to Heathrow, please contact me personally so that I...

Reviewed 1 week ago

The Doubletree at LHR is a serviceable airport hotel. The rooms are clean, comfortable, and quiet and a 5-minute taxi ride from LHR. The service, however, leaves a lot to be desired. Check-in was methodical. We weren't given any information about the hotel (e.g. Internet, breakfast) nor thanked for choosing that hotel or being Honors members. The service in the...

4Thank Rich E
DoubleTreeLHRAirport, Food & Beverage Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Rich E, Thank you for your feedback with regard to the service you received at our hotel. At the time of check in, it is normal procedure to inform our guests regarding the facilities provided at the hotel. Please accept our sincere apologies for not meeting your expectation on this occasion. Thank you Kind regards Rajiv Vallikappen Food &...

Aberdeen, United Kingdom
Reviewed 1 week ago

Arrived to the hotel, kept waiting. Then asked if I wanted a cookie. Did not explain about parking nor did she ask. Ended up paying a parking fine of £60. Room was ok. We had to ask if the restaurant was open, told it was not. Then we asked if there was any food available and told to eat at...

3Thank Kishor M
Brough, United Kingdom
Reviewed 1 week ago

Stayed overnight to attend a match at Twickenham. Good location - only about 3 miles from ground and ideal for Heathrow. Staff were friendly and helpful. I called from Kings Cross to get directions using public transport and was advised to get the tube to West Hounslow then bus to the Avenue and get off at the Travelodge. The Hilton...

Review collected in partnership with DoubleTree by Hilton
Thank Claire B
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Claire B I am glad that the hotel met your expectations and we look forward to your next visit. Kind Regards Anupreet Jeetun

Central Valley, CA
Reviewed 1 week ago

This is an ordinary airport hotel. Good for a pre or post flight for one night. I found nothing exceptional about the property, reception, and rooms. The room was small with very uncomfortable single beds. More than one night would have been difficult. The hotel is located in a lack luster area so plan on staying in the hotel. The...

2Thank calflyer80
DoubleTreeLHRAirport, General Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Calflyer80 I am very sorry that you found nothing exceptional about the property and was very concerned to hear that you that you found the bed uncomfortable, as we changed all our beds late last year and overall the customer feedback has been very good. I will be investigating your comments further. I was pleased to hear that you...

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
For a warm welcome, stylish contemporary comfort and a convenient location just ten minutes from London Heathrow Airport, check-in to the DoubleTree by Hilton Hotel London Heathrow Airport hotel. Enjoy a famous DoubleTree cookie on arrival at this Cranford hotel. Catch-up with friends or colleagues over a drink in the bar, or order a meal in The Brasserie where fresh produce is showcased in innovative dishes. ... more   less 

Additional Information about DoubleTree by Hilton London Heathrow

Address: 745 Bath Road, Cranford TW5 9QE, England
Region: United Kingdom > England > Greater London > Cranford
Price Range: ₹ 4,088 - ₹ 9,566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Heathrow 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Ramada London Heathrow Hotel Cranford
Ramada Hotel London Heathrow
Ramada Hotel Cranford
Hounslow Ramada
Ramada Hounslow
DoubleTree By Hilton London Heathrow UK/Cranford
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton London Heathrow staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“May want to avoid single beds.”
 of 5 bubbles calflyer80, 14 Mar 2017 | Read review
“Make sure you are an HHONERS Member, and stay on a members floor.”
 of 5 bubbles J9048AZwilliamt, 7 Mar 2017 | Read review
“Room wise they're probably all as good as each other but if you'd like to see planes landing ask for a room at the front.”
 of 5 bubbles TW1978, 2 Mar 2017 | Read review
“Insist on desired view at check in. Once assigned a room they are reluctant to change it. The rooms are sound-proofed and quiet.”
 of 5 bubbles Naiviv01, 13 Feb 2017 | Read review
“check the room temperature as soon as you walk in.”
 of 5 bubbles 34jahanzebk, 12 Feb 2017 | Read review
5 of 5