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Hotel Hangaroa Eco Village & Spa

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Hotel Hangaroa Eco Village & Spa
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363 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Washington DC, District of Columbia
Reviewed 1 week ago

Stayed here for two nights in March 2016 while on a National Geographic Expedition. The rooms are...different, but interesting. Getting around in the dark between rooms and reception/restaurant was a bit of a challenge without a flashlight. The hotel is comfortable, certainly blended into nature (lawn and other plants on the roof), and the catering good.

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Helpful?
Thank damax55
Gerencia_Hoteles, Digital Manager at Hotel Hangaroa Eco Village & Spa, responded to this review

Dear damax55 Thank you for your words. We constantly make an effort to improve the attention of our hotel, so because of you we can deliver an excellent service. Best Regards

Hamburg, Germany
Reviewed 1 week ago

This is an exquisite hotel, which makes your visit to the magical Easter Island even more perfect. It starts with the pick-up at the airport with a flower lei. The hotel reception is airy and attractive and the rooms have a real 'wow' factor: spacious and ultra modern. And of course the sea-views are beautiful. The best, though, is the...

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Helpful?
Thank Skib99
Gerencia_Hoteles, Digital Manager at Hotel Hangaroa Eco Village & Spa, responded to this review

Dear Skib99 Thank you for your words. Here in Hangaroa Eco Village & Spa we make it our best to deliver the best service to our customers. Because of you, we can constantly improve and offer a wonderful experience that our guests will never forget!

Los Angeles, California
Reviewed 3 weeks ago via mobile

Magical place beautiful rooms with amazing amenities. The property was impeccably manicured ... Macarena at reception was so helpful. Always there to answer a question .. Mae always with a smile . Lorena Hidalgo at spa was 5 star attention and amazing massages !! Restaurant was delicious . Amazing food and service by Ligia in restaurant .... Delicious breakfasts with...

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Helpful?
Thank daynadelduca
Gerencia_Hoteles, Digital Manager at Hotel Hangaroa Eco Village & Spa, responded to this review

Hi daynadelduca We appretiate your comments. At Hangaroa Eco Village and Spa we always thrive to accomplish excellence in terms of attention and service, so our customers can have an amazing time while they visit us. thank you.

Santiago, Chile
Reviewed 4 weeks ago

We thoroughly enjoyed staying at the Hanga Roa. The rooms were beautiful, spacious and appropriately designed for comfort and practicality. The location is fantastic as its close to town, yet in front of the ocean. However the best part was the staff that ensured our Rapa Nui experience was the most enjoyable for our family. Special thanks to Macarena the...

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Helpful?
Thank lajoyadelmarbuch2016
Gerencia_Hoteles, Digital Manager at Hotel Hangaroa Eco Village & Spa, responded to this review

Hi Chris Thank you for your kind words. At Hangaroa Eco Village & Spa we make it a priority to give our customers only the best service so they can have a wonderful experience. Take care.

New York City, New York
Reviewed 17 November 2016

I'll be honest I didn't know quite what to expect when we arrived at the hotel. Our previous few days in a massively overpriced and underwhelming hotel in Bora Bora had left me a bit jaded. The Hangaroa completely changed that. The rooms were comfortable and quirky - a nice big bed and a tub that looked like it was...

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Thank Moosekavitch
Miami, Florida
Reviewed 2 November 2016

As a whole, this is a 5-star resort. Service is terrific, rooms are comfortable, breakfast, lunch, and dinner are all terrific. Sunset drink on the terrace, with a view to remember. We had an all inclusive package. Airport pickup was there as scheduled. Our rooms were ready upon arrival (even though they tell you check-in is later than when we...

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Helpful?
1Thank stoneiam
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana StoneIm! Thank you so much for your comment. It is very nice for us to read your message and know about the great experience you had in our hotel. About the problem you had with the tours we will talk with the person in charge, and make sure it doesn't happen again. We hope to see you again, and...

Sydney
Reviewed 26 October 2016

Stayed 3 nights in a double twin room THE GOOD: Relaxed, peaceful complex. Friendly staff (organised free airport transfers) and tour desk helpful (organised car hire). The room combines lounge, bedroom and bathroom in one - ideal for couples. Free wifi available throughout complex. Great buffet breakfast (omelettes cooked to your liking). THE BAD: No room service but the restaurant...

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Helpful?
Thank Princess_Kitana
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Princess Kitana! Thank you so much for your comment. It is very nice for us to read your message and know about the great experience you had in our hotel. We hope to see you again, and wish you an excellent journey back home. Best regads.

Minneapolis
Reviewed 16 October 2016 via mobile

Visited Easter island w my daughter and we both thoroughly enjoyed our time at the hotel. We booked a full day hike, rented bikes two days and hired a guide to hike the north coast of the island. Fantastic guides for both tours. Hotel rooms were great and staff at front desk were very accommodating, given any request. Restaurant for...

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Helpful?
Thank kcmpls
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Kcmpls! Thank you so much for your comment. It is very nice for us to read your message and know about the great experience you had in our hotel. We hope to see you again, and wish you an excellent journey back home. Best regads.

Virginia
Reviewed 13 October 2016

The hotel is located close to the airport, town, and coast … it is an island with the most of the population in this area. Your lodging rate includes a shuttle transport to/from the airport. Natalie at the front desk greeted me and was very helpful and friendly; she checked me in, walked me to my room, and offered to...

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Helpful?
1Thank ready2travel06
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Ready2Travel! Thank you so much for your comment. It is very nice for us to read your message and know about the great experience you had in our hotel. We hope to see you again, and wish you an excellent journey back home. Best regads.

Reviewed 28 September 2016 via mobile

Just checked out. All about this hotel is in on word- unprofessional and super chaotic. From restaurant with awful food, incompetent staff at the reception, fail on every small action - massage booking, airport transfer, tour booking. Just rooms I thing is probably one of the best in the Island. Checked out but still waiting for 1/2 h for airport...

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Helpful?
1Thank Alvydasz
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Alvydasz! Thank you so much for your comment. We really appreciate your comments, since this help us to do our best and improve our service. Have a nice day.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hangaroa Eco Village & Spa, the newest hotel property on Easter Island located just a 5-minute walk from the island's only town, Hanga Roa. It features 75 elegant and smartly decorated rooms, the Poerava and Kaloa restaurants, the deluxe Manavai Spa, an outdoor swimming pool and its Vaikoa bar, a reading room and excursion center, a 60-person auditorium, and a 300-person conference space for cultural seminars, dance and music presentations or corporate meetings. The Hangaroa sits high on a dramatic, steep-sloped cliff facing the Pacific Ocean, and all guestrooms boast panoramic windows and terraces with sea views. The Hangaroa Eco Village & Spa offers "B&B" rates for lodging and breakfast only, and "Premium" packages that include lodging, excursions and all meals and beverages. Each detail of the hotel's architectural design and functionality is cutting edge. Inspired by the Orongo ceremonial village and site of the island's Bird Man ritual, all of the walls are curved and topped with grass roofs. Theyfavor natural light and landscaping of local flora and fauna that allow the hotel to artfully blend into its natural environment. ... more   less 

Additional Information about Hotel Hangaroa Eco Village & Spa

Address: Av. Pont, Hanga Roa, Easter Island, Chile
Region: Chile > Easter Island > Hanga Roa
Price Range: ₹ 27,101 - ₹ 63,417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Hangaroa Eco Village & Spa 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Hangaroa Hotel Hanga Roa
Hotel Hangaroa Eco Village & Spa Easter Island/Hanga Roa
Hotel Style:
#1 Romantic Hotel in Hanga Roa
#2 Family Hotel in Hanga Roa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hangaroa Eco Village & Spa staff and other travellers.
7 questions
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Seattle, Washington
Ormond Beach, Florida
4 months ago

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Questions? Get answers from Hotel Hangaroa Eco Village & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for water view”
 of 5 bubbles carlospT3919OD, 14 Jul 2016 | Read review
“All rooms face the water, the suites are awesome!”
 of 5 bubbles Like2cruz, 7 Jul 2016 | Read review
“The rooms and suites closest to the main building were the best location and view.”
 of 5 bubbles wjcNewJersey, 12 May 2016 | Read review
“1-8 are the best rooms”
 of 5 bubbles MalcolmS400, 20 Apr 2016 | Read review
“Rooms 1 to 8 have uninterrupted views to the west across the pacific.”
 of 5 bubbles neilj307, 20 Mar 2016 | Read review
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