My stay at Kausani Retreat was awesome. If there is an option, I would have given 10 stars. Dhermendra and his team made our stay wonderful with their great hospitality. The property was awesome. You can enjoy mountain view from the property. Food was awesome.Room were spacious and clean. The staff members - Narendra and others were very helpful. We have a small kid and they helped us in all possible way to make our stay comfortable. We are definitely looking forward for our next visit. Thanks Dhermendra,Narendra and all the staff members.
It is awesome hotel and its facilities are found fabulous and hygienic...its rooms are spacious with all facilities like hot water etc. Hotel staffs are so cooperative. Sports,music and food with good facilities are available in this resort
Bad experience with the hotel as no body bother for their services at the same distance and even management don't bother for local behaviours as every body knows that atithi devo bhav specially in travel industry which we don't even can imagine at this hotel
Myself is Surya Tygai, MD of Riva Travel. I stayed at this hotel from 08th June to 10th June. Hotel services are pathetic. Rather there was no water in the washrooms and we had to waited till they resolved the issue. But the worst was when a local person shouted on me due to some parking issues and when I objected, he started to abuse me and even to my wife. Everything was happening in front of the Kausani Retreat Hotel Management. When he threatened us, we had to call even police and then rectified and checked out in an emergency. If hotel Management should have intervene, we need not to call police. But there was no support and security from hotel side. I am since last 21 years in this industry. But never faces this kind of humiliation. I have blacklisted this property and would advise to all pls don't use this property. We had booked it from 08th June to 12 June. But after this massacre I had to checked out 2 days early after paying 2 days charge to the hotel. Surya Tyagi Managing Director Riva Air Travel Pvt Ltd…
The normal rooms are very small. What we see in website is very different We have to upgrade the rooms. Upgraded room was ok. But food quality & test are bad. The view from hotel is good.Room service takes much time.