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Best Western Executive Hotel

Traveller (23)
Room & Suite (23)
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Hotel website
7007 W Broad St, Henrico, VA 23294-3717 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2.5 Star accommodation
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Offers from Best Western Executive Hotel
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30 Sep1 Oct
1 room, 2 adults, 0 children
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Reviews (445)
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All reviewsfront deskroom was cleanwestern hotelsbroad streetwafflesrecommend this hotel to anyonefree breakfastrichmond areaembassy suitesstayed two nightsnight stayexercise roompleasant staydefinitely stay here againvery nice hotelchecking inshort pump
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1 - 5 of 438 reviews
Reviewed 4 days ago

Guess I didn't remember staying here before. If I had we would never have come back. People at front desk have no personality. Asked twice for 2nd ashtray...never received one. Asked twice for Do Not Disturb sign...never received one. The pillows were like small square...More

Thank teddy6617
Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded 3 days ago

Oh No Teddy! I am sorry for the inconveniences you experienced during your stay. Yes we do have smoking rooms and those do have ashtrays in them- however- we do pull them out to clean them and sometimes they do not always make it back...More

Hotel's Favourite
Reviewed 29 May 2018 via mobile

Room were very clean. Beds were very soft. Edward at the front desk was so kind and helpful. He was trying to get our room cleaned so we could check in early. Cleaning staff was helpful with the little extras we needed. Great location to...More

Thank Cindy S
Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded 5 July 2018

Thank you so much for the great review. I am thrilled that Edward was able to provide superior customer care. We look forward to seeing you in the future. Please let us know when you are coming back through so that we can have your...More

Reviewed 1 week ago via mobile

I saw 3 star rating, next ti Embassy Suites, and jumped on it. Stayed 2 nights for business and wish I hadn't. A/C was not working. Even though they were going to replace immediately, I had to request a room change which I did receive....More

Thank travelingirls50
Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded 3 days ago

TravelingGirls I am so sorry that you had a bad experience. I am happy the agents were able to change your room due to a malfunctioning AC Unit. The good news (sorta) is that the AC unit was completely defective and we were able to...More

Reviewed 2 weeks ago

The staff was extra friendly at this hotel and I have to admit I was very pleased with the cleanliness of the rooms. We visited this hotel with my teenager and his volleyball team. The staff treated the kids very well and the breakfast buffet...More

Thank msch0lefield
Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded 1 week ago

Hey Volleyball friends We love to having our sports teams and groups stay with us. Thank you so much for the review. We loved being able to provide you with superior Customer Service. We look forward to seeing you again in the future. Regards Timothy...More

Reviewed 2 weeks ago

Location: very easy to get to; right off of I-64. Nice, safe area, not "Richmond proper", less than 6 miles from downtown Short Pump (our actual travel destination). Next door to a Sheetz and TGI Fridays. Amenities: fast, free wi-fi and the best complimentary breakfast...More

Thank BignRichKris
Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded 1 week ago

BignRichKris Wow- you blew us away with this review. Thank you SO much for this. We just do our best to provide Superior Customer Care and it sounds like we hit the mark with your stay! Please email me at Timothy@JPHospitality.com so I can take...More

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Best Western Executive Hotel is conveniently located near the intersection of West Broad Street and Glenside Drive right off of Interstate 64 (exit 183). A short drive to downtown, Short Pump and about 7 ...More minutes off of Interstate 95 (exit 79). We offer clean rooms with exceptional customer care at a great value price. Free Hot breakfast is served daily in our breakfast room on the first floor of our hotel. Complimentary High Speed Wireless internet access is also provided to all of our guest and our meeting room clients. If you are looking for a great place to host your next seminar, training, or a place for your group to stay in Richmond- look no further as you have found the perfect location to meet all of your needs. Less
Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Room Service
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
Price range
US$ 80 - US$ 174 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN Executive Hotel
Also Known As
Best Western Richmond
Richmond Best Western
United States > Virginia > Henrico
Traveller (23)
Room & Suite (23)
Dining (4)
Business Centre & Event Rooms (3)
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Questions & Answers
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Jack L
28 November 2016|
AnswerShow all 2 answers
Response from TimothyJDeanGM | Property representative |
Yes, we have microwaves and fridges in each of our guest rooms Thanks Timothy J Dean General Manager Best Western Executive Hotel
Jack L
28 November 2016|
AnswerShow all 3 answers
Response from TimothyJDeanGM | Property representative |
Yes, we have microwaves and fridges in each of our guest rooms Thanks Timothy J Dean General Manager Best Western Executive Hotel
Janice H
20 December 2015|
AnswerShow all 3 answers
Response from JPManagement | Property representative |
We are not pet friendly at Best Western Executive Hotel. I do apologize, however I am happy to refer you to Best Western Plus Glen Allen Inn which is pet friendly and only 10 minutes from our area.
Room Tips
"Corner suite is best- the rooms in the middle are near the pool and you can hear the people at the pool from..."
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"top floor,good views,& cozy"
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"If your air conditioner is turned off and doesn't come on immediately check underneath for the reset..."
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"we have stayed here 4 times in 2 years and every room was quiet"
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