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Grand Bahia Principe La Romana

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3,848 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe La Romana
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Showing 2,184: English reviews
Reviewed 3 weeks ago

This hotel is about 1hour and 20 minutes from the airport. We ended up being in a mini bus on our own so a nice quiet ride. The room was comfortable with a mini fridge that is stocked daily. The grounds are kept impeccably clean. The food is fantastic, even at the buffet. The service is excellent. However, we couldn't...

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Helpful?
1Thank Georges G
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Georges, Thank you for taking your valued time to tell us your experience. We are glad that you have spent a nice holiday in Bahia Principe Hotel & Resort. Your feedback is very important to evaluate and improve our service, we take to apologize for any situation or problem that has made you feel uncomfortable. Thank you very much...

Roscoe, Illinois
Reviewed 4 weeks ago

Stayed a week 10/5/16-10/11/16-upon check in Hector, supervisor was so friendly & funny & speaks many languages-I'm not sure if it was him or the whole entire staff's doing, but we were upgraded to VIP (silver bracelet) as it was our anniversary on the 7th-it included the nice a/c room to use their computers, all beverages in frig & hard...

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Helpful?
1Thank Christie S
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Christie, It is a great pleasure for us to learn that you have fully enjoyed your stay at our Resort and you appreciated the professionalism of our team members. We are aware that it is only because of them we are able to achieve our goal- the continuous improvement of our services. We are very proud to have received...

Toronto, Canada
Reviewed 4 weeks ago

This resort is fairly small compared to other Bahia Resorts I've stayed at. We have privilege club benefits and the room was nice although not luxurious. The food was good for me, but not too many options (since I'm vegan). My parents stayed for two weeks but got quite sick on the second week (maybe from the water or food)....

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Helpful?
Thank Sarah Violin D
PrivilegeClub, Manager at Grand Bahia Principe La Romana, responded to this review

Dear Sarah, On behalf of the Bahia Principe Privilege Club we would like to thank you for taking the time to review your recent vacation at Grand Bahia Principe La Romana. Although we sincerely regret any unplanned situation we do appreciate receiving your feedback and will forward it to each corresponding party for internal review. We're also happy to learn...

Fort Myers, Florida
Reviewed 4 weeks ago

My husband and I stayed here last week and had a great time. The food was awesome, the room was clean and spacious, and the staff was wonderful. They were all so friendly and helpful. Willy, in guest services was fantastic! Thank you!

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Helpful?
Thank rrivera232
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Rivera, Our ultimate goal is to fulfill our guests’ expectations, we are feeling proud to learn that in your case, we were able to provide you a good time; that you could enjoy our food, the room and the friendliness staff. We will be more than happy to welcome you in the near future. Our Best Wishes, Santa Guzmán...

Canterbury, United Kingdom
Reviewed 4 weeks ago via mobile

My family and I visited this hotel in October. We all feel thoroughly relaxed. We spent the majority of our time on the beach the sand is white, the sea is not your expected aqua blue Caribbean water. Unfortunately most days the water is cloudy due to a local river a little way up. However it's like getting into bath...

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Helpful?
1Thank lexingtonzeb
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thanks for sharing your experience; we're glad you have spent a nice time with us and that you enjoyed our services. We also want to apologize for any inconvenience that may have occurred by the appearance of the beach. Despite this, our beach has been honors fourth time the audit of the International Blue Flag certification 2016-2017, which...

Bedford, United Kingdom
Reviewed 4 weeks ago

Please read right through it will only take a few mins and I hope you pick up some hints, one thing about my scoring, everyone starts will full marks and the final score is then based on the little issues that lower the score. Firstly note service is slow but you are on holiday so its not a problem, poor...

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Helpful?
2Thank mark2engines
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Mrak, Thanks for sharing your experience; we're glad you have spent a nice time with us. Moreover, we regret not fully met your expectations, we apologize for any inconvenience you have faced during your stay, specially with the service at the restaurant a la carta, the maid service, the bar lobby service, etc . At this time we are...

New York
Reviewed 3 November 2016

Myself and 3 girlfriends traveled here for 4 nights back in September. We had a blast! I honestly have no complaints! Room was spacious and clean, buffet had a great variety and the drinks were always great. Despite some rain, we had a wonderful trip. We had nightly visits to Disco (perhaps just some updated music would help) which was...

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Helpful?
1Thank Janine M
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Janine, Thank you for your beautiful comments, we' really happy that you could have a great time with us. It's a pleasure to have guest like you in our hotel, thank you for choosing us to spend your vacations. We would be honored to welcome you again in our hotel: the best hotel of Dominican Republic. Our best regards,...

Reviewed 2 November 2016

I had such a great time at this hotel. The hotel it's self is very beautiful and very well maintained, everyday at all times of the day you would see the staff come in and do their jobs very good and proudly. The only thing that I was not to happy about was the food at the buffet, I did...

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Helpful?
1Thank Elizabeth E
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Elizabeth, First we hope you had a good trip back home and we are very grateful that you have taken the time to share your experience with us. It is a pleasure for us to know that we have achieved our goal of full satisfaction to our customers and were able to fully enjoy all the services, facilities and...

New York City, New York
Reviewed 2 November 2016

Great Food, Great entertaiment, very clean, excellent for family trip, will recommend to a friend, is not in La Romana as it was advertise, this is in San Pedro, but is was worth to stay, in the beginning we were not happy because what they advertise.

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Helpful?
Thank fcapellan2016
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Capellan, Certainly your satisfaction is our best award. We are very happy to learn that once again we achieved our goal. Thank you so much for taking the time to let us know and sharing your experience with our reviewers in Trip Advisor and we hope to see you very soon in our Resort. Our Best Wishes, Santa Guzmán...

Danbury, United Kingdom
Reviewed 2 November 2016 via mobile

My girlfriend and I visited the resort for a two week stay at the end of June into early July this year. Before we arrived I had contacted the hotel to get a few "things" arranged as it was my girlfriends birthday whilst we were at the resort, I managed to get hold of Erasmo who was the most helpful...

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Helpful?
Thank Woolnut10
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Alex, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. We truly thank you for taking the time to share your positive experiences and hope that when returning to La Romana, you will give us the opportunity to welcome you again at our resort....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: ₹ 8,934 - ₹ 25,516 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe La Romana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe La Romana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one closer to the swimming pool.”
 of 5 bubbles MikeAB103, 7 Dec 2016 | Read review
“Best rooms are in the Gold category. We were in Bldg 27, Ocean Front, end room, pool and pool bar view off the right side of our balcony.”
 of 5 bubbles Tim_JanAshville_NY, 7 Dec 2016 | Read review
“The safe in your room costs $4 a day ($56 for two weeks).. Why when you have to set it up yourself?”
 of 5 bubbles carm0rr, 30 Nov 2016 | Read review
“Royal golden was awesome”
 of 5 bubbles SuzanneL1234, 28 Nov 2016 | Read review
“Room near private beach 3609”
 of 5 bubbles Ogunbid, 19 Nov 2016 | Read review
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