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From the moment my partner and I arrived, Diego and Ana, along with their entire staff made us feel like family. The culture and history of the Tarahumara, is embraced throughout their entire facilities. The Happy Hour Maragaritas and meals were spectacular! Diego took us...More
If you are used to the Best Western or Howard Johnson ilk and are anticipating plastic and shiny stainless, then this is not the place for you. If, however, you are looking for a cultural richness, down-home atmosphere and an hospitable introduction to back-country Mexico,...More
This was my second visit to the Hotel Paraiso del Oso. Last year, my girlfriend and I did a 6 day trek from the Hotel to Urique, with mules carrying our gear. "Diego", the owner of the Hotel, has contacts with many of the local...More
Avoid this place at all costs if you value being treated as a paying guest. The owner is more interested in himself than making your stay enjoyable. The location is lovely but remote and only suited to horse riding.
The rooms are rustic and basic,...More
2 Thank pablouno
Response from deloso, owner at Hotel Paraiso del OsoResponded 8 February 2010
The Hotel Paraiso del Oso is a small mountain lodge with 21 rooms built in the classic hacienda style. Since no Spanish word adequately describes “lodge” we use the word “Hotel”. Most staff is family; common areas are decorated with our private collection of local...More
Contrary to the overly positive reviews online, we experienced a total absence of customer attention. Despite 2 follow-ups prior to arrival and big-mouthed assurances, we WERE NOT PICKED UP at the CHEPE Train Station as agreed. Imagine having travelled 32 hours from Switzerland, arriving in...More
1 Thank hzgraggen
Response from deloso, owner at Hotel Paraiso del OsoResponded 22 December 2009
The author has a write to be upset. I failed to to pick them up at the station. Instead my competitor picked them up. On arrival here the author and her husband spoke harsh words, refused to accept an apology for my error and said...More