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    Hole in the Wall Hotel and Holiday Village

    Coffee Bay Rd | Umthombe District, Coffee Bay 5080, South Africa
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    18/3/2018 19/3/2018
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    Traveller (101)
    Room & Suite (139)
    Pool & Beach (28)
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    Overview
    • Excellent17%
    • Very good36%
    • Average30%
    • Poor11%
    • Terrible6%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Available
    Restaurant
    Room Service
    Suites
    Business Centre
    Laundry Service
    Babysitting
    3.0 Star Hotel
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    Rooms
    18 Mar19 Mar
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (140)
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    1 - 5 of 134 reviews

    Reviewed 2 weeks ago

    Management need to sort out the sewerage and water problem at this cottage, we had a full house of family and the one bathroom was almost unsuable - bath water thick with mud, toilets not flushing properly, shower water not draining away. We have reported...More

    Review collected in partnership with this hotel
    Thank L6725MTneilm
    Response from holeinthewallgm, General Manager at Hole in the Wall Hotel and Holiday VillageResponded 2 weeks ago

    Dear neilM thank you for taking the time to give us feedback on your stay, it is only through constructive criticism that we are able to improve our services and guest experiences, we are pleased to inform you that all the drainage and water problems...More

    Reviewed 3 weeks ago via mobile

    Being from an inland area of Canada, maybe I'm insufficiently acquainted with the power of the ocean. That could be said of many other tourists, though, so maybe this place should have a sign warning it's not safe to swim. I went for a quick...More

    Thank Jeff W
    Response from holeinthewallgm, General Manager at Hole in the Wall Hotel and Holiday VillageResponded 3 weeks ago

    Dear Jeff W Thank you for the feedback regarding the dangers of the rip currents. there are lifeguards on duty during the day from 8am till 5pm during season with demarcated swimming areas on the beach so I will defiantly be following up on why...More

    Reviewed 3 weeks ago

    Accomadation needs a bit up grading,food was very good,staff needs to know more about the different places to visit cos the locals ask for to much money to guide you.Car park should be tarred or gravel to much mud when it rains and hotel should...More

    Review collected in partnership with this hotel
    Thank sanjays451
    Response from holeinthewallgm, General Manager at Hole in the Wall Hotel and Holiday VillageResponded 3 weeks ago

    Dear Sanjay Singh, thank you for your feedback and taking the time to give us pointers on where we can improve on our service delivery. we have just started our 2 year refurbishment plan which is very exciting so we hope you will see the...More

    Reviewed 3 weeks ago via mobile

    We had a family holiday here and enjoyed it very much indeed. The hotel grounds are well kept and the childrens playground was well shaded and fun. The beach right outside the hotel was good for swimming. Lovely views. Restaurant is reasonable. Staff friendly and...More

    Thank Brent G
    Response from holeinthewallgm, General Manager at Hole in the Wall Hotel and Holiday VillageResponded 3 weeks ago

    Dear Brent G Greetings from Hole in the Wall Hotel, thank you for taking the time to give us feedback on your stay with us and thank you for your compliments regarding the grounds and gardens, very glad the children's playground was to your liking....More

    Reviewed 4 weeks ago

    Great holiday location, all though a bit busy. The staff is very helpful. We stayed in the Backpackers, comfortable with double or single beds, very clean kitchen. The cleaning lady (unfortunately I can not remember her name.) was very friendly and kept the kitchen very...More

    Thank Elzabe D
    Response from holeinthewallgm, General Manager at Hole in the Wall Hotel and Holiday VillageResponded 4 weeks ago

    Dear Elzabe D, greetings from the Hole in the Wall Hotel, thank you for taking the time to give us feedback on your stay and hope that you travelled safely on your journey. it is always nice to get positive feedback and I have passed...More

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    12345627
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Babysitting
    • Breakfast Available
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$ 36 - US$ 113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Hotwire so you can book your Hole in the Wall Hotel and Holiday Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Eastern Cape >
    • Coffee Bay
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    Traveller (101)
    Room & Suite (139)
    Pool & Beach (28)
    Dining (4)
    Family and Play Areas (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Corinne G
    2 September 2017|
    Answer
    Response from ruthfraser5 |
    I own a week at 21 which I rent out
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    12
    Room Tips
    "When staying in the Backpackers ask for rooms nr. 1-5."
    Read review
    "If you thinking BASIC...this may just make it. Nice countryside views and off course The Hole in the Wall is..."
    Read review
    "The hotel rooms are lower down and self catering higher up"
    Read review
    "The elevated bungalow no. 46 has 2 rooms and a great seaview"
    Read review
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