We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
I made a booking at Muchiri's Resort Ndakaini last week, after they confirmed they have a cottage available for the weekend of 5th October 2018. Today, they told me my booking is not confirmed, and will refund the deposit I had made. When I pressed them, they confessed that they got a block booking for all their cottages. I'm deeply disappointed, and would urge anyone considering staying at this place to think twice. I don't even expect them to refund the deposit, given their conduct.
Date of stay: September 2018
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.