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The Westerwood Hotel & Golf Resort - A QHotel

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The Westerwood Hotel & Golf Resort - A QHotel
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1,682 Reviews from our TripAdvisor Community

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Showing 1,670: English reviews
Start your review of The Westerwood Hotel & Golf Resort - A QHotel
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Scotland
Reviewed 5 days ago NEW

Just had a lovely Spa Day at The Espa Spa within Westerwood, very friendly staff & therapists special shout out for Elaine on reception & Louise my therapist, excellent knowledge of the products she used & explained each one. Spa room was lovely & the relax room very comfortable. Has a fanstastic Afternoon Tea, too much to devour but we...

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Helpful?
Thank ScotlandJaguar
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear ScotlandJaguar Many thanks for your lovely feedback, I am delighted to hear that you have enjoyed your visit, and I will of course ensure that both Elaine and Louise are aware of your lovely comments. It's fantastic to hear that you had such a lovely day, we receive some fantastic comments on our spa & afternoon tea packages, and...

Scotland, United Kingdom
Reviewed 1 week ago NEW

I wonder when the lanscaping around the hotel will be carried out. It was promised May 2016 but no sign of any work carried out to date. As a four star hotel, the grounds should be better maintained and on a far regular basis.

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Helpful?
1Thank Keith J
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Keith J Thank you for your feedback. We had hoped to carry out some works last summer, although this wasn't confirmed as we were unable to guarantee when this would take place due to several other large projects that were taking place. Our Greenkeeping Team are continually working on the golf course and outside areas, and we are hoping...

Glasgow, United Kingdom
Reviewed 1 week ago NEW

i would have really liked to tell you what this place is like but I cant because I never got to experience it. I had to cancel my spa day due to a last minute hospital appointment and they were obstructive and unhelpful. It was either the day of my hospital appointment or nothing. Clearly attending the hospital has to...

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Helpful?
2Thank bellahouston90
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear bellahouston90 Many thanks for your feedback, I am sorry to hear that you were unable to make your spa day. We have a very high volume of guests booking packages within the spa, so we do have to implement terms & conditions around the offers, and I'm sorry that you were unable to enjoy the voucher on this occasion....

Reviewed 1 week ago via mobile

I purchased a voucher which included 2 spa treatments and afternoon tea. Treatments were ok as was afternoon tea. On arrival was informed to hire a rob and slippers would cost me £7. I have been to many spa days and always been provided with a complimentary robe.

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Helpful?
1Thank Jules T
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Jules T Many thanks for taking the time to pass on your feedback, I am sorry that you haven't enjoyed your visit on this occasion. We do advise on the vouchers that there is a hire charge for the robes & slippers, although we do advise that guests are welcome to provide these themselves should they prefer. I hope...

Glasgow
Reviewed 1 week ago

This hotel was excellent. Very friendly and helpful staff - outstandingly good, in fact. Great food, fine facilities. Very easy access from the A80. A hotel where everything is on hand. Was there for a conference and there was a great range of soft drinks etc for the sessions, and a wide variety of options to eat at coffee breaks.

Review collected in partnership with this hotel
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Helpful?
Thank 536kp
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear 536kp Many thanks for your fantastic comments, I am delighted to hear that you enjoyed the conference here at the hotel. The team pride themselves on making our conference guests feel at home, and trying to keep the breaks as different as possible so they will be delighted to read your feedback! We look forward to welcoming you all...

Edinburgh, United Kingdom
Reviewed 1 week ago

Just back from a night in the Westerwood hotel. Was a girly night for my mums birthday. She was given a complimentary bottle of wine which was a lovely touch. At first £129 per person seemed expensive but when you actually think about what you're getting for the money it's a good deal. We arrived just before 1pm. We checked...

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Helpful?
Thank martinnic0la
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear martinnic0la Many thanks for your lovely feedback, I am delighted to hear such lovely feedback on the hotel. I'm exceptionally proud of the team we have here, and it's fantastic to hear that they have made sure you had such a lovely stay - our chef is delighted with our new menus so he'll be over the moon to...

Reviewed 1 week ago via mobile

Check in and out no issues. Food good, breakfast very good. Drinks not overpriced as with many hotels. Really clean and lovely room what you would expect. The setting is nice, room looked onto trees and golf course. Would stay again, anytime I get the chance.

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Helpful?
Thank Sam J
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Sam J Many thanks for your lovely comments, I am delighted that you enjoyed your break. It's lovely to hear that you enjoyed the food and settings, and I hope that we can welcome you back to the hotel again soon. Kind regards

Reviewed 2 weeks ago via mobile

Came here for a spa day with treatment. The treatment was great but I advised bringing your own robes and slippers as they charge £7 per gown & slippers hire!! The afternoon tea with we had was lovely!

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Helpful?
Thank Sylvia T
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Sylvia T Many thanks for your lovely comments, I am delighted that you enjoyed your spa day with us. We do have a small charge for robes & slippers, although guests are welcome to provide their own should they prefer. I hope that we can still welcome you back again soon, it would be lovely to see you again....

Reviewed 2 weeks ago via mobile

Stayed here a few times now. Lovely hotel. Food is always great and lots of choice. Staff are welcoming and friendly. They are always helpful. Rooms are spotless and beds comfy. Great room for conferences and we all enjoyed the stay again. See you in October.

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Helpful?
Thank Susan R
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Susan R Many thanks for your lovely review, I am delighted that you enjoyed the conference yet again, it was lovely to have the event back with us, and really looking forward to seeing you again in October. Kind regards

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

Just had an overnight spa break here, had a fab relaxing time, spa and room were great, only one small thing, the dinner menu was a bit to "posh" for our group, a less fancy menu would have suited us.

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Helpful?
Thank Magscarer
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Magscarer Thank you for taking the time to pass on your lovely comments, I am delighted that you enjoyed your spa break with us. I'm sorry that the restaurant menu didn't suit on this occasion, perhaps the Grill Restaurant would be a better option for any future visits - we would be happy to make the arrangements for you...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Westerwood Hotel and Golf Resort is a Glasgow hotel not to be missed. The contemporary hotel is ideally located minutes from the M80, only a short drive from Glasgow, in fact, it is just a mere 15 minutes in the car. The Westerwood Hotel and Golf Resort is home to 148 comfortable bedrooms which will guarantee you a great nights sleep. For more relaxation head to the leisure club where you can swim in the pool, relax in the Jacuzzi or for the more energetic, you can work out in their superb leisure club. If you prefer the fresh air, you'll be pleased to hear the hotel has an 18 hole Championship golf course. There are some simply stunning views over the Campsie Hills. It’s self-contained conference centre can hold up to 400 delegates for a conference and up to 300 for a glittering dinner dance. ... more   less 

Additional Information about The Westerwood Hotel & Golf Resort - A QHotel

Address: 1 St. Andrews Drive, Cumbernauld G68 0EW, Scotland
Region: United Kingdom > Scotland > North Lanarkshire > Cumbernauld
Price Range: ₹ 5,762 - ₹ 11,199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westerwood Hotel & Golf Resort - A QHotel 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
The Westerwood Hotel & Golf Resort - a q Cumbernauld
The Westerwood Hotel And Golf Resort - a Qhotel
Westerwood Hotel Cumbernauld
Hotel Westerwood
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Questions & Answers

Here's what travellers have asked, with answers from The Westerwood Hotel & Golf Resort - A QHotel staff and other travellers.
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Questions? Get answers from The Westerwood Hotel & Golf Resort - A QHotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most rooms have a great view of the golf course - ask for a higher floor”
 of 5 bubbles keebzi, 19 Feb 2017 | Read review
“Family room had two double beds”
 of 5 bubbles anneO642RC, 14 Feb 2017 | Read review
“Room was good size with excellent products. Very clean. However there were rather nasty black marks on carpet which was rather off putting. Did mention this to reception when checking out. Would certainly stay again and have stopped over at least three times. Very welcoming indeed.”
 of 5 bubbles 916rong, 14 Feb 2017 | Read review
“Room 339 was lovely with quiet countryside views.”
 of 5 bubbles grace-mct, 3 Feb 2017 | Read review
“Up grade room”
 of 5 bubbles I607EGmartinm, 29 Jan 2017 | Read review
5 of 5