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Traveller (773)
Room & Suite (294)
Dining (166)
Overview
80 Yo Wakuramachi, Nanao 926-0192 Ishikawa Prefecture See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
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Reviews (593)
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LanguageEnglish
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All reviews impeccable service japanese style seafood public onsen green tea cruise ship on display train station hot springs onsen hotel yukata wu sweets tour baths floor performance
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1 - 5 of 33 reviews
Reviewed 2 weeks ago

Was pretty overrated. Old hotel. Assistant hostess was miserable (can see from her body language) and she couldn’t speak english. If she hates her job she shouldn’t work as a hostess... We were a big group but still though..got much better service from other normal...More

Date of stay: December 2018
Thank deflair
Response from kagayagrp, 支配人 at KagayaResponded 1 week ago

Dear deflair Thank you and your family for having come and stayed with us.  I deeply apologize for having not been able to meet your expectations. I understand there are still much to get improved our service quality by conducting retraining program. Regarding to communication...More

Reviewed 17 September 2018 via mobile

Kagaya surely deserves its position as top ryokan in Japan. Service is by the book, an traditional style. Although it is a very large property hosting tour groups as well as business groups in a complex of buildings that feel more like a cruise ship,...More

Date of stay: September 2018
Thank j00lic
Response from kagayagrp, 支配人 at KagayaResponded 21 September 2018

Dear Joo Li C Thank you and your family for having come and stayed with us. We are very glad to hear that you had a wonderful experience here. Your positive impression will be shared with all of our staffs in KAGAYA hotel. Hope we...More

Reviewed 16 May 2018 via mobile

We stayed at Hotel Kagaya Wakura, Ryokan Onsen. The service was impressive. The staff was so friendly and very accommodating. They picked us up at the train station with a welcome sign. They had our Nation and our Heritage flags on display in front of...More

Date of stay: May 2018
Thank 605StevenA
Response from kagayagrp, 支配人 at KagayaResponded 20 May 2018

Dear Steven A We are glad to hear that you had a nice experience in here. Also, thank you for taking your time to share it with us. We will tell our staffs about your comment, and it will be a great compliment to them....More

Reviewed 19 April 2018 via mobile

Hotel is different from the usual onsen hotels I have been to. The interior is more like a high end cruise ship with atrium performance theatre, karaoke rooms, public onsen baths, shopping ‘street’ of the usual Japanese souvenirs/snacks/crafts. There’s live music by a South America...More

Date of stay: April 2018
Thank theworldmyoyester
Response from kagayagrp, 支配人 at KagayaResponded 20 April 2018

Dear Guest, Thank you for having come far from Singapore and chosen to stay in KAGAYA Hotel. We are very glad that you had a good experience in here. It is a great compliment for us, and it would be our pleasure if it made...More

Reviewed 7 January 2018

We arrived at one of the best Onsen Ryokans (Hot Spring Japanese-Style Inns) in Japan. Our bus from the Wakura Onsen Station was greeted by more than ten waitresses lined up to take us the hotel front. Purple is the Kagaya color. The room was...More

Date of stay: December 2017
Thank 175ryusukem
Response from kagayagrp, 支配人 at KagayaResponded 9 January 2018

Dear Ryusuke M We are glad to hear that you had a nice experience in here. One of our traditional services is some Kagaya waitresses go to station to see customer off every day. It would be our pleasure if it made your stay more...More

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About
Description
At Kagaya hotel, all the elegance and beauty of Japan surronds you. The lovely indoor and outdoor gardens offer tranquility all year round.The hotel is graced with a multi-million dollar collection of traditional More Japanese artwork. Nothing can compare with the serene beauty of the view overlooking Nanao bay, a masterpiece in itself. The Kagaya provides you with an opportunity to relax and experience the best of Japan. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
232
Price range
US$ 480 - US$ 864 (Based on Average Rates for a Standard Room)
Also Known As
Kagaya Hotel Nanao
,
Kagaya Nanao, Japan - Ishikawa
Location
Japan > Chubu > Hokuriku > Ishikawa Prefecture > Nanao
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
232
Price range
US$ 480 - US$ 864 (Based on Average Rates for a Standard Room)
Also Known As
Kagaya Hotel Nanao
,
Kagaya Nanao, Japan - Ishikawa
Location
Japan > Chubu > Hokuriku > Ishikawa Prefecture > Nanao
Photos
Traveller (773)
Room & Suite (294)
Dining (166)
Amenities (86)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
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Questions & Answers
Ask a question
madkatter1213
7 April 2016|
Answer
Response from prandtlmeyer |
phone them
0
Votes
Google Translation
Room Tips
"Nice ocean view and very quiet, Friendly hotel for disabled, wheelchair available"
266hollyc
8 Nov 2017
Read review
"Ask for one of the Japanese rooms for the full experience."
Strathcool
26 Dec 2016
Read review
"Rooms with a view of the bay are best especially on a quieter upper floor"
251cheryll
21 Nov 2016
Read review
"Ocean View was amazing!"
JuicyJul
3 Jan 2016
Read review
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