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Moonstar Hotel

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Moonstar Hotel
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27 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Hong Kong, China
Reviewed 27 September 2016

Not convenience for shopping or going to places, pool was closed , there are no closet in my room , something wrong with the air conditioning too, complimentary mineral water taste wired , well Yaan is not a big city can't expect too much!

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Helpful?
Thank Annette825
China
Reviewed 2 September 2014

It's quite ok to stay here if you don't expect too much. Local 4 star standard, clean, some renovation would be necessary. Nice area, clean air. Breakfast is in the next hotel, starts only at 7.30, which is a bit late when you want to leave early in the morning. Breakfast buffet better than expected with some choices for western...

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2Thank Freddie S
New Jersey girl
Reviewed 22 September 2013

Moonstar should have been better, but it failed on too many levels. The air conditioning didn't work, the front desk did not provide good service, the lights in the room were so complicated to use that I almost slept with them on (since I couldn't turn them off.) They had no porters, but did have luggage carts. The problem was...

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1Thank Sillycat
Reviewed 9 September 2012

We had a 2 week visit to China and had the most fantastic time apart from our stay at this hotel. Due to a delay with our flight we didn't get to the hotel until nearly 9pm but were assured that the restaurant would be open to 10 / 10.30pm so immediatley went to get a quick bite to eat....

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1Thank Owly13
Munich
Reviewed 23 June 2012

The hotel might have seen better times, it looks a little outdated. However, 4 stars can easily be justified: - The restaurant served nice food. I cannot eat spicy food (bit of a problem in Sichuan). The waitress brought an iPad (!!!) with a pictured menu and gave me many not-spicy options to chose from. She hardly spoke English, we...

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Thank Kay_Z_DE
Melbourne
Reviewed 27 May 2012

Stayed here for a couple of days while working the giant pandas. No hot water, not ice or cold beers, really no cold drinks at all. Breakfast was ok but limited western food. There better options and I would suggest using them.

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Thank kiwiawayMelbourne
Raleigh, North Carolina
Reviewed 12 May 2012

We stayed at the moonstar as part of an overnight adventure out of Chengdu to go to BiFengXia (highly recommended). It is as as good as you are going to get in a tier 5 (?) china city. The rooms were clean and nice. They had wireless in the lobby and wired in the room (although i couldn't get it...

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1Thank Jon P
Barcelona, Spain
Reviewed 16 January 2012

We stayed here for a 3 days volunteering tour in Bifengxia Panda Base. The hotel matches perfectly with the standards of a 4-star hotel: clean, spacious and comfortable rooms, good breakfast and good restaurant. Its only drawback is that nobody at the hotel speaks English, so even though the staff is very friendly, it is very difficult to communicate with...

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2Thank Meri_tamon_00
Manchester-by-the-Sea, Massachusetts
Reviewed 28 September 2011

I spent three nights here as part of a panda volunteer tour in September 2011. I loved the hotel. After staying in three of China's largest cities for a week, this was a nice "escape" from the big city feeling. It was wonderful to sleep with the windows open and hear nothing but crickets (or cicadas?) at night and the...

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4Thank amybatt
Columbus, Ohio
Reviewed 17 June 2010

Stayed two night at the Moonstar Hotel. The service and food is wonderful. (Sme of the best food we had, however, it is a little difficult to get coffee in the morning. But you are in Chian so try the tea.) It was great to get out of the big city and be in a beautiful natural environment. It rained...

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1Thank Steinbrenner

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Moonstar Hotel

Address: No.10 Zhangjiashan Road, Ya'an 625000, China
Region: China > Sichuan > Ya'an
Price Range: ₹ 4,137 - ₹ 4,953 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Moonstar Hotel 3.5*
Number of rooms: 101
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Questions & Answers

Questions? Get answers from Moonstar Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room have closet”
 of 5 bubbles Annette825, 27 Sep 2016 | Read review
“Overlooking the front side, beware the rooster who starts crowing at 4:30 am. He's not heard if you close the windows!”
 of 5 bubbles amybatt, 28 Sep 2011 | Read review
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